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Question About UA Boarding Groups  
User currently offlineAlnessW From United States of America, joined Jun 2010, 618 posts, RR: 1
Posted (3 years 2 months 3 weeks 2 days 22 hours ago) and read 5222 times:

In the next couple of months, my sister and I are flying PDX-DEN-BOS on UA. I am curious as to how our boarding groups will be assigned. UA uses the following grouping:

Zone 1 - First Class, Premier Executives, Star Alliance Gold, yadda yadda yadda...
Zone 2 - Windows
Zone 3 - Centers
Zone 4 - Aisles

We have reserved a window seat and an aisle seat on each flight, with an empty seat between us. I have a window on the PDX-DEN flight, while my sister has the aisle. On the DEN-BOS flight, it is the opposite.

I wold assume that I will be in Zone 2 and she will be in Zone 4 for for the PDX-DEN leg, and the same for our connection to BOS.

My question is this - Does UA assign seats purely by what seat you are in, or do they group passengers traveling together in one zone?

Thanks in advance!

22 replies: All unread, jump to last
 
User currently offlinegenybustrvlr From United States of America, joined Jul 2010, 261 posts, RR: 0
Reply 1, posted (3 years 2 months 3 weeks 2 days 17 hours ago) and read 5194 times:

you can board with the lowest zone in your group.

Boarding order is actually as follows:

1st on the red carpet:
First
Business
Global Services, 1Ks (Me!)

Then on the ordinary line:
Premiere Executives / Star Gold
Group 1 (Premiers)

Now 75% of the plane is boarded if you're at a UA hub

Group 2 Window
Group 3 Middle
Group 4 Aisle

UA gate agents tend to take boarding very seriously and will open a can of whoop @$$ when someone tries to sneak in front of us elite fliers.


User currently offlineAlnessW From United States of America, joined Jun 2010, 618 posts, RR: 1
Reply 2, posted (3 years 2 months 3 weeks 2 days 17 hours ago) and read 5186 times:

Quoting genybustrvlr (Reply 1):
you can board with the lowest zone in your group.

So if we have a Zone 2 pass and a Zone 4 pass we can both board in Zone 2 without a problem?

Quoting genybustrvlr (Reply 1):
Boarding order is actually as follows:

   Yes, looks like I forgot that the higher premiers board before Zone 1, and in their own lane.

Quoting genybustrvlr (Reply 1):
UA gate agents tend to take boarding very seriously and will open a can of whoop @$$ when someone tries to sneak in front of us elite fliers.

You've got that right! One time I was unknowingly standing on the highly-respected red carpet while waiting at the gate and an agent quickly snapped at me and told me that I wasn't allowed there.  

Also, off topic from seating but in regards to Premiers vs Economy - Are economy pax allowed to print boarding passes at the kiosks in the premier check-in lobby? Could one do this and go unnoticed?


User currently offlinegenybustrvlr From United States of America, joined Jul 2010, 261 posts, RR: 0
Reply 3, posted (3 years 2 months 3 weeks 1 day 20 hours ago) and read 5153 times:

Quoting AlnessW (Reply 2):
So if we have a Zone 2 pass and a Zone 4 pass we can both board in Zone 2 without a problem?

yes, they announce this. I've had zone 4s walk on with me at premier exec time

Quoting AlnessW (Reply 2):
Also, off topic from seating but in regards to Premiers vs Economy - Are economy pax allowed to print boarding passes at the kiosks in the premier check-in lobby? Could one do this and go unnoticed?

I don't believe that there are dedicated check-in kiosks but I haven't used a paper boarding pass in well over a year now. I'd recommend that you use their mobile boarding pass option. A web link gets e-mailed to your phone and it opens in any mobile browser. Greener and cuts five minutes out of the curb to gate time.


User currently offlineAlnessW From United States of America, joined Jun 2010, 618 posts, RR: 1
Reply 4, posted (3 years 2 months 3 weeks 1 day 19 hours ago) and read 5147 times:

Quoting genybustrvlr (Reply 3):
I don't believe that there are dedicated check-in kiosks

Th reason why I ask is because I know that at some UA stations have kiosks in the premier check-in area that print on the nicer colored mag stripe stock, while the economy kiosks simply print on the white flimsy thermal paper.

Quoting genybustrvlr (Reply 3):
I'd recommend that you use their mobile boarding pass option. A web link gets e-mailed to your phone and it opens in any mobile browser.

To each his own... I will be using real paper boarding passes for this trip, as I want a physical document that I can save after the journey. I also do not have internet or email enabled on my phone. The list goes on.

Quoting genybustrvlr (Reply 3):
Greener and cuts five minutes out of the curb to gate time.

We are checking bags on our trip - no need to try eliminating time at the check-in counters if we are going there to begin with.


User currently offlineRoseFlyer From United States of America, joined Feb 2004, 9490 posts, RR: 52
Reply 5, posted (3 years 2 months 3 weeks 1 day 4 hours ago) and read 5116 times:

UA actually prefers that if you are seated together that you board with the lowest number. Window/Middle/Aisle is in general faster getting people on, but if you are window/middle and in the same row you won't bother anyone. The purpose is to remove the "excuse me, can I get past you to get to my seat". They won't notice a difference with window, but you might end up with someone between you two which is normal with current load factors and the number of non-revs that fly UA nowadays.

Quoting AlnessW (Reply 2):

Also, off topic from seating but in regards to Premiers vs Economy - Are economy pax allowed to print boarding passes at the kiosks in the premier check-in lobby? Could one do this and go unnoticed?

If you go to one of the kiosks away from the desk, you can go anywhere that you'd like. However you are not allowed to queue in the premier lane to talk to the agent/check baggage. They usually will check your information to verify that you are premier.



If you have never designed an airplane part before, let the real designers do the work!
User currently offlineAlnessW From United States of America, joined Jun 2010, 618 posts, RR: 1
Reply 6, posted (3 years 2 months 3 weeks 23 hours ago) and read 5081 times:

Quoting RoseFlyer (Reply 5):
UA actually prefers that if you are seated together that you board with the lowest number. Window/Middle/Aisle is in general faster getting people on, but if you are window/middle and in the same row you won't bother anyone.

Got it. Thanks for the clarification!  
Quoting RoseFlyer (Reply 5):
If you go to one of the kiosks away from the desk, you can go anywhere that you'd like.

Do you know if there are premier kiosks located away from the counters in PDX?

Quoting RoseFlyer (Reply 5):
However you are not allowed to queue in the premier lane to talk to the agent/check baggage. They usually will check your information to verify that you are premier.

I figured as much; I am simply looking for a place and/or kiosk to get the colored mag stripe stock. If all else fails, I suppose one could just ask the agent for colored stock.


User currently offlineVC10er From United States of America, joined Feb 2007, 2863 posts, RR: 10
Reply 7, posted (3 years 2 months 3 weeks 20 hours ago) and read 5069 times:
Support Airliners.net - become a First Class Member!

If a person flies 200,000 miles or more a year, and most often full fare you will most likely be a Global Services pax. Who whenever enters the Red Carpet along with 1K etc they will stop a 100 person line to board them first. They often take the blank look off their faces and smile big and say "thank you Mr Clooney for your loyalty!"

I am GS and it's a small perk for loosing my life to flying. So don't get angry at the pax who "officially" gets to cut the line. They are tired!



The world is missing love, let's use our flights to spread it!
User currently offlinegenybustrvlr From United States of America, joined Jul 2010, 261 posts, RR: 0
Reply 8, posted (3 years 2 months 3 weeks 20 hours ago) and read 5069 times:

Quoting AlnessW (Reply 4):
We are checking bags on our trip - no need to try eliminating time at the check-in counters if we are going there to begin with.

Ah, I see. On the rare occasion that I check a bag I do it curb side. I try to time my arrival so that I'm hitting security about 10 minutes before boarding and have no wasted time.


User currently offlineAlnessW From United States of America, joined Jun 2010, 618 posts, RR: 1
Reply 9, posted (3 years 2 months 3 weeks ago) and read 5045 times:

Quoting genybustrvlr (Reply 8):
I try to time my arrival so that I'm hitting security about 10 minutes before boarding and have no wasted time.

Sounds like that's cutting it a little close if you're checking bags...


User currently offlinejgw787 From United States of America, joined Dec 2010, 208 posts, RR: 0
Reply 10, posted (3 years 2 months 2 weeks 6 days 19 hours ago) and read 5029 times:

Quoting AlnessW (Reply 4):
Th reason why I ask is because I know that at some UA stations have kiosks in the premier check-in area that print on the nicer colored mag stripe stock, while the economy kiosks simply print on the white flimsy thermal paper.

nah not really. Just depends on the airport. PDX has the hardstock and BOS has the flimsy ones.


User currently offlineAlnessW From United States of America, joined Jun 2010, 618 posts, RR: 1
Reply 11, posted (3 years 2 months 2 weeks 6 days 18 hours ago) and read 5026 times:

Quoting jgw787 (Reply 10):
PDX has the hardstock and BOS has the flimsy ones.

Do the economy kiosks in PDX print on the mag stripe stock?   
I do know that all of the economy kiosks in BOS do in fact print on the flimsy paper.   


User currently offlineAlnessW From United States of America, joined Jun 2010, 618 posts, RR: 1
Reply 12, posted (3 years 2 months 2 weeks 5 days 4 hours ago) and read 4993 times:

Also I wonder - Will I be flying on the real United Airlines on June 20 or will it be some completely new airline? I.E, will UA and CO have become one airline by then? I know UA will pick up CO's nonsensical seat numbering system on June 9, but when exactly will the airlines merge?

User currently offlinejgw787 From United States of America, joined Dec 2010, 208 posts, RR: 0
Reply 13, posted (3 years 2 months 2 weeks 5 days 1 hour ago) and read 4985 times:

Quoting AlnessW (Reply 11):
Do the economy kiosks in PDX print on the mag stripe stock?

Well I don't know about all, but the ones at the premier line does. When I boarded most people had the mag strips.


User currently offlineAlnessW From United States of America, joined Jun 2010, 618 posts, RR: 1
Reply 14, posted (3 years 2 months 2 weeks 4 days 22 hours ago) and read 4981 times:

Quoting jgw787 (Reply 13):
Well I don't know about all, but the ones at the premier line does. When I boarded most people had the mag strips.

Got it. Thanks. Can economy pax use the premier kiosks?


User currently offlinejgw787 From United States of America, joined Dec 2010, 208 posts, RR: 0
Reply 15, posted (3 years 2 months 2 weeks 4 days 20 hours ago) and read 4975 times:

Quoting AlnessW (Reply 14):
Got it. Thanks. Can economy pax use the premier kiosks?

If you buy Premier Travel on UA.com then yah.


User currently offlineAlnessW From United States of America, joined Jun 2010, 618 posts, RR: 1
Reply 16, posted (3 years 2 months 2 weeks 3 days 19 hours ago) and read 4941 times:

Quoting jgw787 (Reply 15):
If you buy Premier Travel on UA.com then yah.

I was actually wondering more about whether UA has premier kiosks located AWAY from the premier check-in counters:

Quoting RoseFlyer (Reply 5):
However you are not allowed to queue in the premier lane to talk to the agent/check baggage. They usually will check your information to verify that you are premier.

But if you say that the standard economy kiosks in PDX print on the blue mag stripe stock, then that's all I need.   


User currently onlineusflyer msp From United States of America, joined May 2000, 2105 posts, RR: 0
Reply 17, posted (3 years 2 months 2 weeks 3 days 19 hours ago) and read 4940 times:

UA seating areas are going away as on 5.11.11. UA will board by rows just like CO does.

User currently onlineusflyer msp From United States of America, joined May 2000, 2105 posts, RR: 0
Reply 18, posted (3 years 2 months 2 weeks 3 days 19 hours ago) and read 4936 times:

Quoting AlnessW (Reply 6):

I figured as much; I am simply looking for a place and/or kiosk to get the colored mag stripe stock. If all else fails, I suppose one could just ask the agent for colored stock.

Most UA check-in positions do not print on the coloured card stock. UA eliminated this several years ago. You will get cardstock but it will be all white and not have the magnetic stripe on the back.


User currently offlinejgw787 From United States of America, joined Dec 2010, 208 posts, RR: 0
Reply 19, posted (3 years 2 months 2 weeks 3 days 19 hours ago) and read 4934 times:

Quoting AlnessW (Reply 16):
I was actually wondering more about whether UA has premier kiosks located AWAY from the premier check-in counters:

All UA check in desks are modified with a kiosk, so the desk is like a regular desk just with a kiosk in front of it. Just google easyCheckin


User currently offlineAlnessW From United States of America, joined Jun 2010, 618 posts, RR: 1
Reply 20, posted (3 years 2 months 2 weeks 1 day 22 hours ago) and read 4881 times:

Quoting usflyer msp (Reply 17):
UA seating areas are going away as on 5.11.11. UA will board by rows just like CO does.

Oh no!     Why get rid of the UA method? That said, I would like to know when these seat numbers will board:
23D, 23F (A320)
22A, 22C (752)

The row numbers should actually be 13 D&F, and 17 A&C, thanks to CO's nonsensical seat numbering.  
Quoting usflyer msp (Reply 18):
Most UA check-in positions do not print on the coloured card stock. UA eliminated this several years ago. You will get cardstock but it will be all white and not have the magnetic stripe on the back.

   You have that correct. Most all "behind-the counter" printers used by the agent print on the material you mention. But I was talking about the self-service kiosks. In some airports, these machines print on the colored mag stripe stock, which is what I am looking for.

Quoting jgw787 (Reply 19):
All UA check in desks are modified with a kiosk, so the desk is like a regular desk just with a kiosk in front of it.

I am familiar with this procedure, but some airports (BOS for instance) have banks of kiosks located away from the counters that are marked "Carry-On Only". You cannot check bags with an agent at these machines. I am curious if the have these banks of kiosks for Premiers in PDX. It sounds like they don't.


User currently offlinejgw787 From United States of America, joined Dec 2010, 208 posts, RR: 0
Reply 21, posted (3 years 2 months 2 weeks 1 day 21 hours ago) and read 4880 times:

Quoting AlnessW (Reply 20):
I am familiar with this procedure, but some airports (BOS for instance) have banks of kiosks located away from the counters that are marked "Carry-On Only". You cannot check bags with an agent at these machines. I am curious if the have these banks of kiosks for Premiers in PDX. It sounds like they don't.

Yah pdx doesnt have them.


User currently offlineAlnessW From United States of America, joined Jun 2010, 618 posts, RR: 1
Reply 22, posted (3 years 2 months 2 weeks 19 hours ago) and read 4846 times:

Quoting jgw787 (Reply 21):
Yah pdx doesnt have them.

That's what it was sounding like. Oh well, at least it seems the economy kiosks print on the blue stock!


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