jwenting From Netherlands, joined Apr 2001, 10213 posts, RR: 17
Reply 3, posted (4 years 1 month 3 weeks 1 day 12 hours ago) and read 5435 times:
Quoting YYZflyer (Reply 2): I couldn't figure it out, the website wasn't helpful in telling me how to cancel.
not surprising, they don't like cancellations so make them as hard as possible.
Better (for them) to have a no-show and get the same seat paid for twice (once by you and once by the standby passenger who takes it instead)
YYZflyer From Canada, joined Feb 2006, 3644 posts, RR: 4
Reply 7, posted (4 years 1 month 3 weeks 18 hours ago) and read 5328 times:
Quoting RamblinMan (Reply 6): If you purchased the cancellation waiver you will be well within your rights to expect a refund.
I wasn't able to because I didn't book the flight more than 44 days in advance. They offered me travel vouchers for the future but I decided to extend my trip by a few days so I don't have to deal with that. Meh, wasn't a problem for me. I look forward to trying out Sunwing.