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Why Don't Greek Airlines Have Toll Free Numbers?  
User currently offlineDFWHeavy From United States of America, joined Jul 2011, 560 posts, RR: 0
Posted (3 years 1 month 1 week 5 days 14 hours ago) and read 4451 times:

I'm so annoyed. Due to some changes in my itineraries, I've needed to talk with Aegean and Olympic Airlines. Their Websites are atrocious and you can't make a toll free call (1-800 or the like) from here in the USA. It makes it so hard to communicate with them.

Aegean is a member of Star Alliance for crying out loud. Anyone should be able to reach them toll free. I wish Star Alliance would make that a requirement.

I'm so frustrated.

Anyone know why they don't make it easier to contact them and why they have such awful website?


Christopher W Slovacek
7 replies: All unread, jump to last
 
User currently offlineFerminios From Canada, joined Apr 2011, 101 posts, RR: 0
Reply 1, posted (3 years 1 month 1 week 5 days 14 hours ago) and read 4436 times:

I don't really think that it is a priority for Aegean to have an US toll-free number as a regional carrier...

In the case of OA, check their GSA, it says that they have a toll-free number: http://www.olympicair.com/en-gb/abou...37&value=USA&type=Country&hasGSA=1


User currently offlineATLFlyer323 From United States of America, joined Jan 2005, 616 posts, RR: 0
Reply 2, posted (3 years 1 month 1 week 5 days 14 hours ago) and read 4381 times:

Shoot correct me if I'm wrong, but when I was studying in Germany Lufthansa didn't even have a toll free number...

-ATLFlyer323



Everyday, the fluffy temptation of wheat!
User currently offlineDFWHeavy From United States of America, joined Jul 2011, 560 posts, RR: 0
Reply 3, posted (3 years 1 month 1 week 5 days 13 hours ago) and read 4375 times:

Lufthansa's is 1-800-645-3880 General Reservations


Christopher W Slovacek
User currently offlineOA260 From Ireland, joined Nov 2006, 27005 posts, RR: 57
Reply 4, posted (3 years 1 month 1 week 5 days 13 hours ago) and read 4359 times:

OA and A3 do not fly to the USA. In the old days Olympic Airways had a toll free number in USA and Canada. These carriers don't serve that market so no need for a toll free number these days .

User currently offlineDFWHeavy From United States of America, joined Jul 2011, 560 posts, RR: 0
Reply 5, posted (3 years 1 month 1 week 5 days 13 hours ago) and read 4352 times:

I stand corrected on Olympic, though I couldn't find it when I needed it.

Virgin Australia is another one in which I find irritating.

Yes, Aegean may currently be a "regional" airline, but being part of Star Alliance, they get a lot of connecting passengers off of other Star Alliance flights. When something changes or goes wrong with the reservations, it would be much easier to call them up toll free to fix the problem.



Christopher W Slovacek
User currently offlinesandyb123 From UK - Scotland, joined Oct 2007, 1109 posts, RR: 0
Reply 6, posted (3 years 1 month 1 week 5 days 13 hours ago) and read 4340 times:
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This seems obvious to me. Because they don't want you to phone them! They want you to self-serve online.

Certainly the budgets (Europe and I'd imagine the US?) actually have premium rate numbers which charge you above and beyond the standard call costs.

Sandyb123



Member of the mile high club
User currently offlineusflyer msp From United States of America, joined May 2000, 2124 posts, RR: 0
Reply 7, posted (3 years 1 month 1 week 5 days 12 hours ago) and read 4193 times:

Aegean has a General Sales Agent in the USA...they should be able to help you.


CTS Tours
(800) 633-4087


Good Luck


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