DFWHeavy From United States of America, joined Jul 2011, 560 posts, RR: 0 Posted (3 years 8 months 3 weeks 5 days 11 hours ago) and read 4925 times:
I'm so annoyed. Due to some changes in my itineraries, I've needed to talk with Aegean and Olympic Airlines. Their Websites are atrocious and you can't make a toll free call (1-800 or the like) from here in the USA. It makes it so hard to communicate with them.
Aegean is a member of Star Alliance for crying out loud. Anyone should be able to reach them toll free. I wish Star Alliance would make that a requirement.
I'm so frustrated.
Anyone know why they don't make it easier to contact them and why they have such awful website?
DFWHeavy From United States of America, joined Jul 2011, 560 posts, RR: 0
Reply 5, posted (3 years 8 months 3 weeks 5 days 11 hours ago) and read 4826 times:
I stand corrected on Olympic, though I couldn't find it when I needed it.
Virgin Australia is another one in which I find irritating.
Yes, Aegean may currently be a "regional" airline, but being part of Star Alliance, they get a lot of connecting passengers off of other Star Alliance flights. When something changes or goes wrong with the reservations, it would be much easier to call them up toll free to fix the problem.