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Job Offers With UA And AA...but Who To Take?  
User currently offlinesplitterz From United States of America, joined Apr 2011, 204 posts, RR: 0
Posted (2 years 11 months 1 week 5 days 12 hours ago) and read 5795 times:

So I have job offers with United and AA and I cannot for the life of me figure out which one to choose. The pay rates are very close to each other, so that is not an issue. Can someone who works for AA or UA give some feedback of their respective companies? You can PM me if you prefer not to post.

The United position is a ramp position.
-United has a ton a options for nonreving
-free economy, business is a fee
-Outside all the time exposed to the elements, but does not have to deal with any customer service IROP situations

American is a customer service spot.
-nonreving from what i heard goes off of checkin time
-nonreving isnt free, but I have no idea how much each class would cost, If someone who is familiar with the AA nonreving system please help me out.
-Position is inside 99.9% of the time, but exposed to the array of customer issues.

-I dont have any issue helping customers out, I actually love it, I am just weighing in on benefits I know of both.

thanks for any help

12 replies: All unread, jump to last
 
User currently offlineLAXintl From United States of America, joined May 2000, 24870 posts, RR: 46
Reply 1, posted (2 years 11 months 1 week 5 days 11 hours ago) and read 5780 times:

Seems to me the debate should be which job would you like to do day after day?

Its either throwing bags and working around aircraft, or dealing with customers and all the issues that can surround them.

Two very different jobs, so to me its not about the airlines involved, but the nature of the job that suits you best.



From the desert to the sea, to all of Southern California
User currently offlineMaverick623 From United States of America, joined Nov 2006, 5569 posts, RR: 6
Reply 2, posted (2 years 11 months 1 week 5 days 11 hours ago) and read 5773 times:

Quoting LAXintl (Reply 1):

Couldn't have said it better myself.


Personally, I love working the ramp. You learn a lot more about what actually makes an airline tick than being upstairs working with passengers. Not that you can't learn that stuff above the wing, but it's easier and you use it a lot more below.

Also:

Quoting splitterz (Thread starter):
Outside all the time exposed to the elements

Is really not that bad... and I live in PHX. Just be careful... you WILL get hurt if you're there long enough. I've had three OJIs (all sprains), two of which were freak accidents that could not be avoided (the third was me being incredibly stupid). Even still, I wouldn't trade my experience on the ramp for anything.


Also, whatever you do: fly as much as you can. It is the single largest benefit by far that we get as airline employees.



"PHX is Phoenix, PDX is the other city" -777Way
User currently offlinesplitterz From United States of America, joined Apr 2011, 204 posts, RR: 0
Reply 3, posted (2 years 11 months 1 week 5 days 10 hours ago) and read 5749 times:

Quoting Maverick623 (Reply 2):

Couldn't have said it better myself.


Personally, I love working the ramp. You learn a lot more about what actually makes an airline tick than being upstairs working with passengers. Not that you can't learn that stuff above the wing, but it's easier and you use it a lot more below.

Also:

Quoting splitterz (Thread starter):
Outside all the time exposed to the elements

Is really not that bad... and I live in PHX. Just be careful... you WILL get hurt if you're there long enough. I've had three OJIs (all sprains), two of which were freak accidents that could not be avoided (the third was me being incredibly stupid). Even still, I wouldn't trade my experience on the ramp for anything.



Also, whatever you do: fly as much as you can. It is the single largest benefit by far that we get as airline employees.

The airline I am with now, a regional, I am cross-utilized. So its the best of both worlds and I enjoy both. I fly as much as I can now, its hard to choose with two different networks.


User currently offlineDesertAir From Mexico, joined Jan 2006, 1458 posts, RR: 0
Reply 4, posted (2 years 11 months 1 week 5 days 9 hours ago) and read 5741 times:

You might want to consider job security. With the UA-CO merger, there may be some staff reductions.

User currently offlineRamblinMan From United States of America, joined Oct 2010, 1138 posts, RR: 1
Reply 5, posted (2 years 11 months 1 week 5 days 7 hours ago) and read 5715 times:

Quoting DesertAir (Reply 4):

You might want to consider job security. With the UA-CO merger, there may be some staff reductions.

Yeah but the long-term future of AA is not exactly certain. They may yet be part of the next merger (at the risk of turning this into one of THOSE threads)

You need to pick the job you think you would enjoy more. You gotta get up every morning and do the job. Non-rev benefits etc ought to be the last thing on your mind right now...though you certainly should take advantage often no matter which you ultimately choose.

Imagine which makes you happier- Doing physical work, being up close with planes, smelling jet fuel... or helping people, solving issues, representing the company to the public. Both will have disadvantages. You'll be out on that ramp no matter the weather...carefully consider where this position is and the conditions you'll regularly face. Or, you'll be putting on that smiley face for the friendly customers, and the reeeeeeeeally pissed off ones.

Good luck with your decision, and congratulations.


User currently offlineKngkyle From United States of America, joined Dec 2006, 396 posts, RR: 1
Reply 6, posted (2 years 11 months 1 week 5 days 4 hours ago) and read 5672 times:
AIRLINERS.NET CREW
FORUM MODERATOR

As the others have said it really comes down to what job you would prefer to do more. For me, I'd much much much rather work the ramp than customer service.

User currently offlineLufthansa411 From Germany, joined Jan 2008, 692 posts, RR: 1
Reply 7, posted (2 years 11 months 1 week 5 days 4 hours ago) and read 5666 times:

Quoting Maverick623 (Reply 2):
Personally, I love working the ramp. You learn a lot more about what actually makes an airline tick than being upstairs working with passengers. Not that you can't learn that stuff above the wing, but it's easier and you use it a lot more below.

Having worked a bit of both but mostly upstairs, I disagree. Both positions will offer you the opportunity to experience how an airline functions- but in completely different ways. Upstairs you may learn more of the formal things- forms, paperwork, regulations, scheduling etc., where underwing teaches you more hands on about cargo, timeliness teamwork.

Either can be good positions. Of course look at the benefits offered with each position, but at the end of the day go with your gut and recognise that although you may think you would be happy standing outside in crazy weather, or being yelled at day after day by crazy pax, your attitude will change once you are in the middle of it.



Nothing in life is to be feared; it is only to be understood.
User currently offlineJRadier From Netherlands, joined Sep 2004, 4670 posts, RR: 50
Reply 8, posted (2 years 11 months 1 week 4 days 23 hours ago) and read 5642 times:

Quoting Maverick623 (Reply 2):


Personally, I love working the ramp. You learn a lot more about what actually makes an airline tick than being upstairs working with passengers. Not that you can't learn that stuff above the wing, but it's easier and you use it a lot more below.

Being a HQ and F/A type myself, can you please elaborate? I'm really interested in your views on this (having never really worked the ramp other than a short stint as an aircraft cleaner one summer)



For once you have tasted flight you will walk the earth with your eyes turned skywards, for there you have been and ther
User currently offlineRJLover From Canada, joined Dec 2006, 576 posts, RR: 1
Reply 9, posted (2 years 11 months 1 week 4 days 23 hours ago) and read 5638 times:

I've done both jobs as well, and without both I know I would not be sitting where I am today. I now sit in my airline's SOC Centre, working as the passengers advocate during any opperational issues. While I say without both I wouldn't be where I am, my experience as a CSA was DEFINATELY more valuable to me!

I don't know you're young (we're in the same age bracket) but I don't know what your plans are for the future. If you like dealing with people and you want to stay in the airline industry, I would go for the CSA job (regardless of which airline it is).

But it is all down to whether you'd prefer dealing with angry people (sometimes) versus a job outside in the blazing heat (again, sometimes)...



Last Flight(s): YHZ-YYZ-YHZ.....Next Flight(s): YHZ-YYZ-IAH // IAH-SEA-YYJ // YYJ-YYZ-YHZ
User currently offlineisitsafenow From United States of America, joined Feb 2004, 4984 posts, RR: 24
Reply 10, posted (2 years 11 months 1 week 4 days 18 hours ago) and read 5600 times:

Your profile says you are in Omaha and you're a ramp superv'r.
Where are these openings at? Omaha or a city to be determined?
safe



If two people agree on EVERYTHING, then one isn't necessary.
User currently offlinesplitterz From United States of America, joined Apr 2011, 204 posts, RR: 0
Reply 11, posted (2 years 11 months 1 week 4 days 6 hours ago) and read 5532 times:

Quoting isitsafenow (Reply 10):

Yes, both are in Omaha.


User currently offlinelhr380 From , joined Dec 1969, posts, RR:
Reply 12, posted (2 years 11 months 1 week 4 days 1 hour ago) and read 5488 times:

Quoting Maverick623 (Reply 2):
Personally, I love working the ramp. You learn a lot more about what actually makes an airline tick than being upstairs working with passengers. Not that you can't learn that stuff above the wing, but it's easier and you use it a lot more below.

Have to agree with others, I dont fully agree with your comment. Yes you know the background of how it runs, fuelling etc, but not the front lines, so check in and res etc. Could not be happier where I am at the moment, and having worked with customers for nearly 7 years (In February) 3 of those being in a Res Call centre, I feel I now know more from actually working the front lines in the terminals then in my previous job.

Quoting splitterz (Thread starter):

Good Luck in what ever you decide.It can be very disheartening sometimes when you walk into the terminal and see mass disruption, but you get on with it, do your job to the best of your abilities and be safe in the knowledge you are helping your customers out, and striving to be the best your airline wants you to be.


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