industrybuff From United Arab Emirates, joined Dec 2003, 347 posts, RR: 2 Posted (4 years 5 months 3 weeks 2 days 19 hours ago) and read 4462 times:
Very hypothetically.. If I was to buy the cheapest fare class on AA from say ORD to LAX, on a tuesday. and the flight was full, is it likely I could be offered an upgrade from the self service KIOSK to First class for a fee ?
Ie upgrade from cheapest Q class fare to F ?
If you have experience with this, I would love to hear from you ... How full it was, how much extra you were charged ?
Longhornmaniac From United States of America, joined Jun 2005, 3516 posts, RR: 42
Reply 1, posted (4 years 5 months 3 weeks 2 days 6 hours ago) and read 4401 times:
I suppose stranger things have happened, but I can almost guarantee you that on that route, by the time all the elites have been accommodated, your chances of getting a kiosk upgrade are just a little better than 0.
But yes, you can be offered a kiosk upgrade from any discounted fare, whether it's O, Q, or N, on up.
I haven't noticed any particular pattern in Y for when I've been offered a kiosk upgrade. Obviously, there was room in F, but I don't know about Y.
Generally speaking, you'll see this sort of order with upgrades:
-Exec Plat, 100 hours out
-Platinum, 48 hours out (I think)
-Gold, 24 hours out
Day of Departure:
-Elite Op ups
I would actually say you're more likely to get a kiosk upgrade offer if neither cabin is full, but that's based on nothing but semi-anecdotal evidence.
sw733 From United States of America, joined Feb 2004, 6506 posts, RR: 8
Reply 3, posted (4 years 5 months 2 weeks 5 days 6 hours ago) and read 4238 times:
Quoting Longhornmaniac (Reply 1): on that route, by the time all the elites have been accommodated, your chances of getting a kiosk upgrade are just a little better than 0.
- I would agree with this 110%. On what is basically a hub-to-hub flight with likely at least a couple fare paying premium passengers on top of tons of high ranking AAdvantage customers, your odds are...well, not good to say the least. I regularly see upgrade standby lists on ORD-LAX-ORD of 30+ people.