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Malaysia Airlines Check-in Question  
User currently offlineVA787 From Australia, joined Jun 2011, 15 posts, RR: 0
Posted (2 years 12 months 1 day 15 hours ago) and read 14161 times:

Hi all,

I am just about to embark on my first international trip(finally), and have a couple questions regarding the check-in system with Malaysia Airlines.

My flight is MH134 from Brisbane to Kuala Lumpur and then connecting with flight MH786 to Phuket. I am aware that I am able to check in 48 hours in advance. Let's just say I check in on Monday 12am(the flight from Brisbane is weds at 11:20pm) select my seats, print off the boarding pass etc, and then repeat the process as the second segment falls within 48 hours, will all checked in luggage that I bring to the airport automatically flow on to Phuket? I was told by someone that it will only flow right through to Phuket if I check in fully at the airport?

Also, the returning flight has a 13 hr stopover in KL. I will have to collect baggage there and re check in for the KL to BNE segment yeah? There's no way it could go right through to Brissy?

Thanks for your replies in advance,

VA787

9 replies: All unread, jump to last
 
User currently offlineVA787 From Australia, joined Jun 2011, 15 posts, RR: 0
Reply 1, posted (2 years 12 months 1 day 15 hours ago) and read 14161 times:

I might add that I tried contacting MH but could not hear a word over the phone line, and the English I heard was very weak. Left me more confused than where I started lol
 


User currently offlineairtrainer From Belgium, joined exactly 11 years ago today! , 1557 posts, RR: 12
Reply 2, posted (2 years 12 months 1 day 1 hour ago) and read 14117 times:

Hi,

I assume you have made a single reservation for the whole trip, so you won't have to do the online check-in twice. Just make sure that you select all the flights during the procedure. Your bag will follow you to your final destination, if you have any doubt you can still have a look at the tag they will put on your bag at the drop luggage counter or ask the agent to confirm that...
Regarding your layover on the way back, I may be wrong but you won't have to take your bag in KUL unless you ask for it (say you would want to keep your bag for an overnight stay...).
Here's a link to their online check-in help : http://www.malaysiaairlines.com/cont...aster/en/pdf/web-check-in-help.pdf
Have fun in Phuket !



Life is short : eat dessert first !
User currently offlinereifel From Germany, joined Feb 2005, 1352 posts, RR: 1
Reply 3, posted (2 years 12 months 1 day ago) and read 14115 times:

As said before, if its on one ticket, then your bags will be checked through, even with the long layover in KUL. In KUL you will even remain in transit and in case you want to visit the city (although it's quite a long trip) you will need to enter KUL. Your bags will however remain in transit and later you just come back, pass security, pass passport exit control and all that. You don't need to advise anyone about that, you just do it (and make sure you meet the malaysian immigration requirements if you plan to exit the airport).

A side note: Be aware of the distance from the airport to your hotel, i.e. a ride from HKT to Patong or Karon will take an hour at least! Not sure if you're on a budget, but if you are you might use the local shared minivan services offered from the airport to all the hotels all over the islands. They're dirt cheap (you pay at a counter in arrivals and get a voucher you give to the driver) but will make a stop on the way in a local travel agency and they will try to sell you hotels and excursions. It's not cool but if you say you have all you got you will be fine and the wait is worth the cheap price. Be aware that if yourr flight back from HKT to Australia is too early, then you want be able to use the minivan service on the way back to the airport, since they usually start at 7 am or so.
If you prefer to take a taxi, keep in mind that most taxis in Phuket have no meter and they will try to rip tourists off. However, at the airport (you exit and go right), there is a little hidden hut with a big sign "Taxi Meter" on it. There you get a metered taxi and fares are published on a board. You will not be ripped off. On the way back of the airport (unless you use a minivan serivce as described earlier) you will have huge troubles finding a metered taxi though. In my case my flight was very early and I could not use the minivan services. The cheapest thing for me was to arrange the way back from the hotel to airport directly through the hotel. It was more expensive than the minivan service, but way cheaper that what all the taxi driver wanted (and it was more reliable and prepaid).

If you want further information you will find a lot on google or just let me know.


User currently offlineVA787 From Australia, joined Jun 2011, 15 posts, RR: 0
Reply 4, posted (2 years 12 months 1 day ago) and read 14110 times:

Ahh awesome, thanks heaps guys, muchly appreciated  
I've booked overnight accom in KL on the return leg, so I'll have to pick up my bags etc.

The problem with Malaysia Airlines is that they say I can't check in via the net for the connecting flight, regardless if it on the same ticket ie the 48hr before check in rule applies. So when I check in for the first leg at say Monday midnight, the second leg will be outside the 48 hr window and won't let me check in. I was just worried that if I checked in at separate times for the segments that my baggage may not go through to Phuket.

But saying that, I'll just wait for the second leg to become within 48 hrs just to stay on the safe side and check in once for both legs  

Again, thanks heaps for your replies  

VA787


User currently offlinereifel From Germany, joined Feb 2005, 1352 posts, RR: 1
Reply 5, posted (2 years 12 months 23 hours ago) and read 14108 times:

Even if you check in online for the first leg only, then they would check your bags through. You would probably get the onward boarding pass at the checkin counter in BNE then.
But even if you don't get your boarding pass in BNE for the second sector (which I highly doubt you would not get), then your bags will be sent through to HKT and you pick up your onward boarding pass at the transfer desk in KUL, like in the good old days (this still happens sometimes these days too, i.e. if you fly with different airlines not part of the same alliance...).


User currently offlineairtrainer From Belgium, joined exactly 11 years ago today! , 1557 posts, RR: 12
Reply 6, posted (2 years 12 months 21 hours ago) and read 14093 times:

Quoting VA787 (Reply 4):

You're welcome  

If you need to go downtown for your hotel you might want to consider the KLIA Ekspres train, albeit a bit expensive it's the fastest way to go to the city (around 30min to KL Sentral). As for your checked bag the easiest option would be to check it in directly to BNE and just take what you actually need for the short stopover in you hand luggage, it will save you lot of time...

Cheers.



Life is short : eat dessert first !
User currently offlinepugsley From Australia, joined Jan 2010, 186 posts, RR: 0
Reply 7, posted (2 years 11 months 4 weeks 1 day 18 hours ago) and read 14051 times:

When you go to a check in or bag drop counter for any airline, you will notice check in staff always ask "what is your final destination" and as long as you say phuket, your bags will be tagged all the way. Just make sure you check the baggage receipt says hkt via kul and you will be fine.
For your return, most airlines allow you to check your bags through for transit's up to 24 hours, but be warned these bags can often go missing. KL is a great city, you will enjoy your stopover. It takes about one hour to travel from the airport to the city centre. Enjoy, sounds like a great trip.



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User currently offlinetravelR From Australia, joined Sep 2010, 94 posts, RR: 0
Reply 8, posted (2 years 11 months 4 weeks 10 hours ago) and read 14003 times:

Quoting pugsley (Reply 7):
When you go to a check in or bag drop counter for any airline, you will notice check in staff always ask "what is your final destination" and as long as you say phuket, your bags will be tagged all the way. Just make sure you check the baggage receipt says hkt via kul and you will be fine.
For your return, most airlines allow you to check your bags through for transit's up to 24 hours, but be warned these bags can often go missing. KL is a great city, you will enjoy your stopover. It takes about one hour to travel from the airport to the city centre. Enjoy, sounds like a great trip.

I agree with all of the above. Even if you have 2 boarding passes, they should be able to check your bag all the way through as all on MH and one ticket so they will be able to see this in their system. As long as the connection is on the same day, the bags can be checked al the way through, it is usually an overnight transit that some airlines do not want to check it all the way through as some airports are not open through the night.

You should have a great trip. I recently flew with MH and they were excellent.



You can never travel too much in your life!
User currently offlineAllrite From Australia, joined Aug 2007, 2057 posts, RR: 4
Reply 9, posted (2 years 11 months 3 weeks 6 days 19 hours ago) and read 13972 times:

Interested in this thread as I will also be flying MH with a 12h+ layover in KUL. Different airline, but when I flew with Qantas Sydney to London in mid 2009 and had a night/day in Singapore I was told at the check in desk at Sydney that they could not issue me with an onwards boarding pass and allow me to check my luggage through as the stopover was longer than 12 hours.


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