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United Won't Let Me Check In For UA926 Tomorrow?  
User currently offlineflySFO From United States of America, joined Apr 2011, 112 posts, RR: 0
Posted (3 years 1 week 6 days 22 hours ago) and read 7768 times:

I'm flying SFO-FRA tomorrow (9/5) on UA926 and the online check in link leads to a page that is titled "flight status" and reads,
"Online check-in for your flight is not currently available. Please try again later or check in with a United Representative or at an EasyCheck-in® kiosk at the airport." Any UA insiders know why? Is the flight cancelled perhaps, or might this be an individual matter having to do with my ticket information?

Any help would be greatly appreciated.

10 replies: All unread, jump to last
 
User currently offlinefca767 From United Kingdom, joined Nov 2006, 1762 posts, RR: 1
Reply 1, posted (3 years 1 week 6 days 22 hours ago) and read 7682 times:

Quoting flySFO (Thread starter):
I'm flying SFO-FRA tomorrow (9/5) on UA926 and the online check in link leads to a page that is titled "flight status" and reads,
"Online check-in for your flight is not currently available. Please try again later or check in with a United Representative or at an EasyCheck-in® kiosk at the airport." Any UA insiders know why? Is the flight cancelled perhaps, or might this be an individual matter having to do with my ticket information?

Any help would be greatly appreciated.

When i did an international flight it happened to me with another airline.


User currently offlineaznmadsci From United States of America, joined Dec 2007, 3667 posts, RR: 5
Reply 2, posted (3 years 1 week 6 days 22 hours ago) and read 7676 times:

Have you checked in online for a UA international flight before? If not it may be a passport issue.


The journey of life is not based on the accomplishments, but the experience.
User currently offlineMaverick623 From United States of America, joined Nov 2006, 5642 posts, RR: 6
Reply 3, posted (3 years 1 week 6 days 21 hours ago) and read 7550 times:

There's probably some sort of issue with your passport or APIS data. I wouldn't sweat it... a simple syntax or capitalization error can cause it. Did you book through United.com?


"PHX is Phoenix, PDX is the other city" -777Way
User currently offlinehiflyer From United States of America, joined Nov 2004, 2172 posts, RR: 3
Reply 4, posted (3 years 1 week 6 days 21 hours ago) and read 7476 times:

APIS possibly or UA may be changing either aircraft type or configuration of your aircraft which is more probable. The fact it said try later leads me to suspect the second.

User currently offlineB747forever From Sweden, joined May 2007, 17066 posts, RR: 10
Reply 5, posted (3 years 1 week 6 days 16 hours ago) and read 7278 times:

It has happened to me also, though it was BA (LAX-LHR). Showed out later at the airport that I was upgraded because the flight was overbooked in Y.


Work Hard, Fly Right
User currently offlinegenybustrvlr From United States of America, joined Jul 2010, 261 posts, RR: 0
Reply 6, posted (3 years 1 week 6 days 11 hours ago) and read 7222 times:

UA does this randomly for both international and domestic flights. It's a security procedure, forcing you to check in at the counter where they perform an enhanced ID check. This has happened to me twice: 1st time LGA - ORD, 2nd time SFO - YVR. It's horribly annoying and limited to UA as far as I'm aware. The ticket agent guessed that this procedure is applied to less than 5% of passengers. Given how much time I spend on UA, I think it could be much less than 5%.

User currently offlinesignol From United Kingdom, joined Oct 2007, 3005 posts, RR: 8
Reply 7, posted (3 years 1 week 6 days 10 hours ago) and read 7202 times:

Quoting B747forever (Reply 5):
It has happened to me also, though it was BA

This has happened to me as well, on BA LHR-JFK. It was because, even though our infant had an approved ESTA, we hadn't filled out the APIS - I thought I had, but hey. (no upgrade for us   )

signol



Flights booked: none :(
User currently offlinejetBlue777 From United States of America, joined Jul 2009, 1456 posts, RR: 1
Reply 8, posted (3 years 1 week 6 days 9 hours ago) and read 7180 times:

Quoting hiflyer (Reply 4):
APIS possibly or UA may be changing either aircraft type or configuration of your aircraft which is more probable. The fact it said try later leads me to suspect the second.

Most likely.

I flew DEN-ORD last month, it was scheduled to be on a 777-200 with the old configuration, 24 hours before the flight, it said that I could not check in etc. Around 10-12 hours before departure, they finally let me check in and apparently our aircraft was swapped with the new international 777 config. They also upgraded me to E+. BTW, it was N773UA which was also scheduled to fly to FRA after our flight.

I just checked via UA's app, and you're flying on the new config. 777-200! Reg is N784UA


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[Edited 2011-09-05 12:26:51]


It's a cultural thing.
User currently offlineflySFO From United States of America, joined Apr 2011, 112 posts, RR: 0
Reply 9, posted (3 years 1 week 6 days 7 hours ago) and read 7157 times:

Thanks everyone for the help! jetBlue 777, how do you check stuff like this? I have always wondered...

User currently offlinejetBlue777 From United States of America, joined Jul 2009, 1456 posts, RR: 1
Reply 10, posted (3 years 1 week 6 days 6 hours ago) and read 7147 times:

Quoting flySFO (Reply 9):

Thanks everyone for the help! jetBlue 777, how do you check stuff like this? I have always wondered...

I used UA's very cool app. Just type in your flight number under Flight Status, then it's gonna show you a bunch of information. In the bottom it says, Aircraft #

I don't know how you do it for other airlines though...

photo (8)
.
photo (9)
It says aircraft #2884 which is N784UA.

.

photo (10)

Then here's another clue: The Seat Map  



It's a cultural thing.
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