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BA Or TP From LHR To LIS?  
User currently offlinemusapapaya From United Kingdom, joined Apr 2004, 1054 posts, RR: 0
Posted (2 years 3 months 2 weeks 2 days 21 hours ago) and read 5737 times:

Dear all

I am after a bit of advice, we are planning a trip from LHR to LIS and have difficulty choosing who to fly with. The fares for Y class is similar, however, I heard some bad stories about TP on service and reliability. BA's catering has nothing to be desired, just a cookie and a drink, but what about TP? I cannot find any information on their website?

Any comments would be helpful!

cheers
musapapaya


Lufthansa Group of Airlines
22 replies: All unread, jump to last
 
User currently offlineHywel From Peru, joined Apr 2008, 771 posts, RR: 5
Reply 1, posted (2 years 3 months 2 weeks 2 days 20 hours ago) and read 5726 times:

TP gives a full hot cooked meal on flights from LHR to LIS and vice versa. The catering is much better than BA, plus their choice of wines is better. Why not give them a go? I've flown 4 times and all flights have been punctual and the staff excellent.

User currently offlinesomething From United Kingdom, joined May 2011, 1633 posts, RR: 21
Reply 2, posted (2 years 3 months 2 weeks 2 days 19 hours ago) and read 5708 times:

Quoting Hywel (Reply 1):

TP gives a full hot cooked meal on flights from LHR to LIS and vice versa.

Really? All I was given was a the world's most ridiculous salad (consisting of one leaf of cabbage, a slice of cucumber and one cherry tomato) and half a sandwich on the way back. The A319s were immaculately clean, flights were on time, crew was alright.

I'd fly them again and I'd probably prefer them over BA. The crew tends to look more attractive and seem a lot more hospitable - visits to the cockpit, taking photos of the cabin, asking to walk to the not-backlit side of the aircraft to take a picture (parked at an outstand), all no problem. BA crew have invariably denied me everything on my past four flights with them and for that reason alone I'm trying my best to avoid them.

Also, but this might be a subjective impression, it feels a lot more authentic to fly into your holiday destination on the home carrier of the place.



..sick of it. -K. Pilkington.
User currently offlinelhr380 From , joined Dec 1969, posts, RR:
Reply 3, posted (2 years 3 months 2 weeks 2 days 19 hours ago) and read 5702 times:

Quoting something (Reply 2):

let me get this right, as they said no to a cockpit visit (could they have been busy) no to you going to the non backlit side of the plane on the ground (where you might need escorting or there are time restraints) your steering clear of the airline?


User currently offlineairportugal310 From United States of America, joined Apr 2004, 3450 posts, RR: 2
Reply 4, posted (2 years 3 months 2 weeks 2 days 17 hours ago) and read 5677 times:

Quoting something (Reply 2):
Also, but this might be a subjective impression, it feels a lot more authentic to fly into your holiday destination on the home carrier of the place.

I have the same exact sentiment. And this applies to any country, bc I know my screenname implies some bias in this case



hit it and quit it
User currently offlinesomething From United Kingdom, joined May 2011, 1633 posts, RR: 21
Reply 5, posted (2 years 3 months 2 weeks 2 days 17 hours ago) and read 5671 times:

Quoting lhr380 (Reply 3):
let me get this right, as they said no to a cockpit visit (could they have been busy) no to you going to the non backlit side of the plane on the ground (where you might need escorting or there are time restraints) your steering clear of the airline?

I got the ''Sir, you can't take any photographs inside the cabin, we're sorry, please put the camera away'' on all four flights. When I asked if it was possible to take a picture of the cockpit after the landing, my request was as well declined. Always for ''security reasons''.

LH pilots will let you sit in the captain's seat and offer to take a picture of you in it, KL are equally accomodating. Never had problems on AF either.

The TP pilots didn't even notice me; the FA opened the cockpit door for me after the landing, I took a few quick shots, thanked the FA, vacated the aircraft, went down the stairs, asked some airport worker at the bottom of the stairs if I could take a picture of the aircraft, he nodded slighty disinterested in my presence, I walked over, took my shots, went to the bus, and not even a single stern look was given. Luckily, I thought, this ridiculous terrorism paranoia hasn't infested all nations (yet).



..sick of it. -K. Pilkington.
User currently offlinesignol From United Kingdom, joined Oct 2007, 2985 posts, RR: 8
Reply 6, posted (2 years 3 months 2 weeks 2 days 15 hours ago) and read 5658 times:

Quoting something (Reply 2):
All I was given was a the world's most ridiculous salad

I had a hot beef sandwich and a cake on a TP OPO-LGW flight a not so long ago.

signol



Flights booked: none :(
User currently offlinepacifique75 From Portugal, joined Oct 2006, 147 posts, RR: 0
Reply 7, posted (2 years 3 months 2 weeks 2 days 6 hours ago) and read 5634 times:

Quoting Hywel (Reply 1):
TP gives a full hot cooked meal on flights from LHR to LIS and vice versa

Sorry, but that is not correct. Hot meals in Y on the LHR route stopped a few years ago, they are only served in C.

Quoting signol (Reply 6):
I had a hot beef sandwich and a cake on a TP OPO-LGW flight a not so long ago.

That was the catering we served until about 6 month ago (changed from full hot meal in a tray) and there were 4
or 5 different fillings for the warm roll


Quoting something (Reply 2):
All I was given was a the world's most ridiculous salad (consisting of one leaf of cabbage, a slice of cucumber and one cherry tomato) and half a sandwich on the way back.

The small salad with a slice of cold meat and cheese is served on flights outside main mealtimes and, yes, many
customers complain - so it might be changing

The catering on the LHR route nowadays is a cold sandwich (filling varies - chicken, turkey, ham, smoked
salmon, tuna...) in a small box together with a fruit smoothie. Bar service is free - with orange, apple and
tomato juices, pepsi, beer, red and white wines and ofcourse water.


User currently offlineBabybus From , joined Dec 1969, posts, RR:
Reply 8, posted (2 years 3 months 2 weeks 2 days 3 hours ago) and read 5617 times:

It's such a short flight that I'd take the flight with the best times rather than the nationality.

BA= no catering in Y except drink and biscuit.

TP= Stern nasty service, no real emergency procedure demonstration, and I always remember landing in Lisbon to not Portuguese fado but 'Start me up' by the Rolling Stones. So basically no idea of service whatsoever.


User currently offlinepacifique75 From Portugal, joined Oct 2006, 147 posts, RR: 0
Reply 9, posted (2 years 3 months 2 weeks 2 days 2 hours ago) and read 5608 times:

Quoting Babybus (Reply 8):
BA= no catering in Y except drink and biscuit.

Actually, you will find that on the LIS route they offer a sandwich

Quoting Babybus (Reply 8):
TP= Stern nasty service, no real emergency procedure demonstration, and I always remember landing in Lisbon to not Portuguese fado but 'Start me up' by the Rolling Stones. So basically no idea of service whatsoever.

I am genuinely interested in hearing what do you mean with "no real emergency procedure demonstration"??
About the boarding music, it is actually classical music nowadays. What has the boarding music to do with good
or "stern nasty service"?

[Edited 2012-01-04 06:03:14]

User currently offlineba319-131 From United Kingdom, joined Jan 2001, 8430 posts, RR: 55
Reply 10, posted (2 years 3 months 2 weeks 2 days ago) and read 5588 times:
Support Airliners.net - become a First Class Member!

Quoting Hywel (Reply 1):
TP gives a full hot cooked meal on flights from LHR to LIS and vice versa. The catering is much better than BA

- I had a dismal meal, if it could be called that, in Business LIS-LHR earlier in the year and most indifferent crew, I'd take BA and not just because of my username!



111,732,3,4,5,7,8,BBJ,741,742,743,744,752,762,763,764,772,773,77W,L15,D10,30,40,AB3,AB6,A312.313,319,320,321,332,333,342
User currently offlineairportugal310 From United States of America, joined Apr 2004, 3450 posts, RR: 2
Reply 11, posted (2 years 3 months 2 weeks 2 days ago) and read 5584 times:

Quoting Babybus (Reply 8):
no real emergency procedure demonstration

Are you really serious? Please tell me that was sarcasm...thats even sad for a.net standards



hit it and quit it
User currently offlinecedarjet From United Kingdom, joined May 1999, 7934 posts, RR: 54
Reply 12, posted (2 years 3 months 2 weeks 2 hours ago) and read 5502 times:

I beg you to avoid TAP. I flew them last year LHR-LIS and it was the worst flight of my life. Check-in was such a mess that people in line in front of me were in tears (literally) cos they thought they were going to miss their flight. I went to the first / business check in and they only let me use that counter cos it was my birthday (!). Otherwise I think I'd still be standing there in T1 to this day. No free range clerks to talk to or get help. Horrible.

Then the flight was late. After an hour's delay, I went to the agent and asked if it would affect my connection. She said the arrival time would not be affected. Sure, you might make up ten or twenty minutes on a long haul with a late departure, but when a short haul is an hour late, the arrival will definitely be late - probably by an hour! I could see her mistake, on her screen it showed scheduled arrival and actual arrival, and she was looking at scheduled. I tried to point this out as politely as possible and she shouted, actually shouted at me, that I didn't know what I was talking about. Wow.

There were some very chavvy kids screaming in the departure lounge, and some other ne'er-do-wells playing music on their phones, just like on a train in Croydon, and no-one told them to behave. Of course they were just as bad on the plane.

Cabin crew were rude and totally didn't care about anything. I asked one of them about connections in LIS and he said he would come back to me, never did - just a way of avoiding the issue.

Meal on board? Half a plastic glass of off-brand cola and a biscuit is not a meal, even for a dieting supermodel.

Oh and the landing at Faro was so frightening, and demonstrated such shoddy airmanship, I am surprised the pilot was ever allowed out of flying school. The aircraft is probably still there, ground crew still waiting for the brakes to cool off enough to turn the plane around.

TAP didn't get a single thing right. You are guaranteeing yourself trouble and stress, to a level not previously thought possible on a short haul flight that doesn't actually (quite) crash. I'll pay for your BA flight if you like. Friends don't let friends fly TAP.



fly Saha Air 707s daily from Tehran's downtown Mehrabad to Mashhad, Kish Island and Ahwaz
User currently offlineairportugal310 From United States of America, joined Apr 2004, 3450 posts, RR: 2
Reply 13, posted (2 years 3 months 2 weeks 1 hour ago) and read 5493 times:

Quoting cedarjet (Reply 12):
TAP didn't get a single thing right. You are guaranteeing yourself trouble and stress, to a level not previously thought possible on a short haul flight that doesn't actually (quite) crash. I'll pay for your BA flight if you like. Friends don't let friends fly TAP.

Dirkou....is that you?



hit it and quit it
User currently offlinesantos From United Kingdom, joined Dec 2007, 738 posts, RR: 0
Reply 14, posted (2 years 3 months 1 week 6 days 9 hours ago) and read 5439 times:

I've flown this route over 30 times, both with BA and TP.
BA- Still don't like the boarding via coach at Terminal 3, Usual Egg and Ham roll, free full bar service.
TP- I like Terminal 1, tho gate nowadays is far. They have introduced brand new menus a couple of months ago, again a sandwich, a fuit juice and a full bar service.

I really tend to go for the cheapest alternative really, or if you collect miles with Star Alliance or OneWorld.
There is not much between them, It's a 2h30m flight, it will take you from A to B.
I've had delays with BA and TP, i've bad good and bad crew with BA and TP.


User currently offlineHywel From Peru, joined Apr 2008, 771 posts, RR: 5
Reply 15, posted (2 years 3 months 1 week 6 days 2 hours ago) and read 5418 times:

Quoting pacifique75 (Reply 7):
Sorry, but that is not correct. Hot meals in Y on the LHR route stopped a few years ago, they are only served in C.

Apologies, I thought the OP was referring to business class.


User currently offlinepacifique75 From Portugal, joined Oct 2006, 147 posts, RR: 0
Reply 16, posted (2 years 3 months 1 week 5 days 18 hours ago) and read 5384 times:

Quoting cedarjet (Reply 12):
Meal on board? Half a plastic glass of off-brand cola and a biscuit is not a meal, even for a dieting supermodel.

I am sorry, but that is simply not true! You are, obviously, in your right to criticize TAP and the service/product -
however, you should stick to the facts. We used to serve Coca-Cola for many years and now it's Pepsi (not "off-
brand cola as you describe). Also, on the LHR route TAP has NEVER served just a biscuit - through the years it has
changed from a hot meal, to a hot sandwich and nowadays is a cold sandwich. The OP asked for opinions and
ofcourse you can suggest we chooses BA over TAP, but please dont give him false information...


User currently offlinepacifique75 From Portugal, joined Oct 2006, 147 posts, RR: 0
Reply 17, posted (2 years 3 months 1 week 5 days 18 hours ago) and read 5382 times:

Quoting Hywel (Reply 15):
Apologies, I thought the OP was referring to business class.

Hywel, no need to apologize! I am glad to hear you had an enjoyable experience flying TAP...


User currently offlinemusapapaya From United Kingdom, joined Apr 2004, 1054 posts, RR: 0
Reply 18, posted (2 years 3 months 1 week 3 days 22 hours ago) and read 5314 times:

Thank you vvery much guys!

We booked TAP at the end due to its better schedule and slightly cheaper price. Also, it is an airline which we never tried. To be honest, we have no good feelings on BA due to its inconsistency, so we decided to give TAP a try.

Thank you all again for the input!

cheers
musapapaya



Lufthansa Group of Airlines
User currently offlinescrappy27 From United Kingdom, joined Sep 2008, 276 posts, RR: 0
Reply 19, posted (2 years 3 months 1 week 3 days 13 hours ago) and read 5290 times:

Quoting musapapaya (Reply 18):
To be honest, we have no good feelings on BA due to its inconsistency, so we decided to give TAP a try.

LOL.. so what was the point of asking in the first place??? You always knew you'd book TAP.     


User currently offlinemusapapaya From United Kingdom, joined Apr 2004, 1054 posts, RR: 0
Reply 20, posted (2 years 3 months 1 week 2 days 19 hours ago) and read 5264 times:

Quoting scrappy27 (Reply 19):
LOL.. so what was the point of asking in the first place??? You always knew you'd book TAP.

hahaha, and we didnt know much about TAP anyway, but well we will give it a try and report back!



Lufthansa Group of Airlines
User currently offlineSpeedbird741 From Portugal, joined Aug 2008, 654 posts, RR: 0
Reply 21, posted (2 years 3 months 1 week 2 days 15 hours ago) and read 5251 times:

I am as much of a BA fan as I am a TAP fan, so I'd be happy regardless of what airline you book   I hope you enjoy the service our airline is offering and would ask that you please report back to us on how it all went.

Quoting Babybus (Reply 8):
no real emergency procedure demonstration

Some sad examples/myths, such as the above, need to go away for once.

Speedbird741



Boa noite Faro, Air Portugal 257 climbing flight level 340
User currently offlinecedarjet From United Kingdom, joined May 1999, 7934 posts, RR: 54
Reply 22, posted (2 years 3 months 2 days 11 hours ago) and read 5074 times:

Quoting cedarjet (Reply 12):
TAP didn't get a single thing right. You are guaranteeing yourself trouble and stress, to a level not previously thought possible on a short haul flight that doesn't actually (quite) crash. I'll pay for your BA flight if you like. Friends don't let friends fly TAP.
Quoting airportugal310 (Reply 13):
Dirkou....is that you?

No, but thank you for refreshing the thread so other people can read my post and take heed. Although not, apparently, the OPer (who was just playing games and was never going to fly BA anyway). Well you get what you pay for. Good luck.

Quoting musapapaya (Reply 18):
We booked TAP at the end due to its...cheaper price.



fly Saha Air 707s daily from Tehran's downtown Mehrabad to Mashhad, Kish Island and Ahwaz
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