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Code-shares Getting Out Of Hand?  
User currently offlinehomsar From United States of America, joined Jan 2010, 1189 posts, RR: 0
Posted (2 years 8 months 4 weeks 8 hours ago) and read 3928 times:

I was at O'Hare today with my sister who was flying out, and I was looking at the screens trying to figure out the gate from which her flight would depart. Despite there being numerous monitors, they had to scroll through four screens before I could find the correct flight. To make it even more difficult, each screen was only showing for maybe five to ten seconds before moving onto the next one.

The main problem was that each flight was listed about 275 times, because every airline from United to Air Canada to Ned's South Pacific Air Taxi and Helicopter Service had to put their code on the flight, and of course, each one gets listed individually on the screen.

It reminded me of a case a few months ago where a coworker, who is not aviationally inclined, had to do some research on the number of flights into and out of O'Hare, and checked their website, and determined that the peak hour had something like 350 departures and 400 arrivals. She also was surprised at how many airlines schedule their flights to Columbus at exactly the same time.

So, I guess my question is, is there any way to rationalize the display of all of these flights to reduce the clutter on the departure board and make it easier for those of us who are actually trying to find the real flight that we're looking for? (My sister's flight turned out to be the one flight on the screen with no code share, which meant that I almost missed it in the sea of phantom flights).


I was raised by a cup of coffee.
11 replies: All unread, jump to last
 
User currently offlineUALFAson From United States of America, joined Mar 2004, 733 posts, RR: 4
Reply 1, posted (2 years 8 months 4 weeks 7 hours ago) and read 3841 times:

I think it depends on the individual airline and/or airport as to how the flights get displayed. I'm surprised you had this experience at ORD, especially if you were flying UA, since on all their monitors, each flight only gets listed once by destination and the code share flight numbers scroll/refresh repeatedly.

But your point is well taken. It's funny when it feels like they go through every airline in the Star Alliance with a flight number. I mean, really, how many people on an ORD-BNA flight, for example, know or care that this is also Asiana flight XXXX?!

I'm curious to see whether this continues to be a necessity going forward in the age of computers. Someone with more knowledge correct me if I'm wrong, but I thought that code sharing was more beneficial in the days of travel agent GDS and paper OAG books. Aren't software programs today smart enough to recognize a US/UA flight connection exists with or without the UA flight also having a US flight number, for example?

(I have probably just insulted dozens of super-smart computer whizzes with my ignorant comment. Sorry!)



"We hope you've enjoyed flying with us as much as we've enjoyed taking you for a ride."
User currently offlinem11stephen From United States of America, joined Aug 2008, 1247 posts, RR: 1
Reply 2, posted (2 years 8 months 4 weeks 7 hours ago) and read 3788 times:

In my experience I have always found code shares to cause nothing but confusion among both airline employees and passengers. A passenger may book a flight on Usairways.com, print out an itinerary with a US Airways flight number and show up at the US Airways ticket counter only to be told that they need to check in with United... When looking for availability in an airline res system such as Apollo or SHARES you can find a screen filled with flights between two destinations, all with different airline codes and flight numbers yet all of these flights are technically one flight operated by an airline that may not even be listed. If I type in availability from LAS-LAX I may find flights with QF, BA, CX, RJ, etc flight numbers. Supposedly codesharing helps airlines to sell seats and gain revenue on another airlines flight but one has to wonder if all the hassle is worth the money.


My opinions, statements, etc. are my own and do not have any association with those of any employer.
User currently offlineLGWflyer From United Kingdom, joined Mar 2011, 2348 posts, RR: 1
Reply 3, posted (2 years 8 months 4 weeks 5 hours ago) and read 3715 times:

Yeah it does go a bit over the top with the code share on the flight screens. On the shorthaul BA 734's flights here at LGW you get AA and IB come up on them flights. And then with VS up until recently you still had the CO codeshare on the info screens. And quite a few airlines do this here, and it does get confusing sometimes. The one which makes me double check the board is when the AA information comes up on most BA flights, haha soon as they left Gatwick in favour for Heathrow a few years ago.


3 words... I Love Aviation!!!
User currently offlinethreeifbyair From United States of America, joined Aug 2007, 699 posts, RR: 1
Reply 4, posted (2 years 8 months 3 weeks 6 days 17 hours ago) and read 3667 times:

Quoting homsar (Thread starter):
She also was surprised at how many airlines schedule their flights to Columbus at exactly the same time.

 

Reminds me of my trip to ORD last year - I was helping a fellow passenger find her way to her connecting flight. She remarked how she thought it was strange that there was more than one flight to Wichita leaving from the same gate.


User currently onlineB747forever From Sweden, joined May 2007, 17079 posts, RR: 10
Reply 5, posted (2 years 8 months 3 weeks 6 days 15 hours ago) and read 3641 times:

Well this is really bad at AMS because when they call for the flight the automatic system name all the airlines code sharing on the flight:

"KLM, Delta Air Lines, Malaysia Airlines, Kenya Airways.... flight to XXX"



Work Hard, Fly Right
User currently offlineLOWS From Austria, joined Oct 2011, 1168 posts, RR: 1
Reply 6, posted (2 years 8 months 3 weeks 6 days 15 hours ago) and read 3622 times:

Quoting UALFAson (Reply 1):
(I have probably just insulted dozens of super-smart computer whizzes with my ignorant comment. Sorry!)

I doubt it. If I recall correctly, in the US at least, aren't most reservation/management systems basically systems from the 1970s with layer upon layer of upgrades?

Quoting B747forever (Reply 5):
Well this is really bad at AMS because when they call for the flight the automatic system name all the airlines code sharing on the flight:

Same at FRA. On the tannoy: "Lufthansa STAR ALLIANCE Flight 1920 to SALZBURG" and on the screens UA 7849 OZ 9983 OS 1920 VO 1920 BD 8490 US 7756 JJ 8893 CO 7849 SN 5567 etc. etc....

[Edited 2012-01-31 11:09:53]

User currently onlineB747forever From Sweden, joined May 2007, 17079 posts, RR: 10
Reply 7, posted (2 years 8 months 3 weeks 6 days 15 hours ago) and read 3617 times:

Quoting LOWS (Reply 6):
Same at FRA. On the tannoy: "Lufthansa STAR ALLIANCE Flight 1920 to SALZBURG" and on the screens UA 7849 OZ 9983 OS 1920 VO 1920 BD 8490 US 7756 JJ 8893 CO 7849 SN 5567 etc. etc....

But at AMS they call out all the code sharing airlines besides the operating one. After a 5 hour layover it gets quite annoying  



Work Hard, Fly Right
User currently offlineLOWS From Austria, joined Oct 2011, 1168 posts, RR: 1
Reply 8, posted (2 years 8 months 3 weeks 6 days 13 hours ago) and read 3583 times:

Quoting B747forever (Reply 7):
But at AMS they call out all the code sharing airlines besides the operating one. After a 5 hour layover it gets quite annoying  
OH OH OH. Jesus H. Christ. That's against the Geneva Convention, I think 
KLM ROYAL DUTCH AIRLINES FLIGHT 39
DELTA AIRLINES FLIGHT 9344
AIR FRANCE FLIGHT 3994
CHINA AIRLINES FLIGHT 9956
CHINA SOUTHERN FLIGHT 7588
AEROMEXICO FLIGHT 9913
ALITALIA FLIGHT 6733
AEROFLOT FLIGHT 9945
AIR EUROPA FLIGHT 8449
CHINA EASTERN FLIGHT 3349
KOREAN AIR FLIGHT 7678
TAROM FLIGHT 4435
CZECH AIRLINES FLIGHT 4563
KENYA AIRWAYS FLIGHT 3376
VIETNAM AIRLINES FLIGHT 8769

WITH SERVICE TO

Brussels

is now boarding at Gate 99E


Yes, I see what you mean.

[Edited 2012-01-31 12:56:49]

User currently offlineViscount724 From Switzerland, joined Oct 2006, 25653 posts, RR: 22
Reply 9, posted (2 years 8 months 3 weeks 6 days 12 hours ago) and read 3574 times:

Quoting B747forever (Reply 7):
But at AMS they call out all the code sharing airlines besides the operating one.

I connect at AMS frequently and have never heard them make general boarding announcements mentioning all the flight numbers. The only announcements I can recall hearing at AMS are for specific passengers who are late arriving at the boarding gate, or where there's a gate change etc. And when they make the announcement at the gate itself once boarding starts they have no need to mention the flight number as the passengers are already there. The codeshare flight numbers are shown on the display monitors outside the gate but they don't mention all the flight numbers in the boarding announcements, at least not on KLM.

In my experience that's the common practice at most airports.


User currently offlineEuroWings From UK - England, joined Sep 2011, 298 posts, RR: 0
Reply 10, posted (2 years 8 months 3 weeks 6 days 11 hours ago) and read 3562 times:

Quoting Viscount724 (Reply 9):

At AMS I tend to hear things like "your attention please for a gate change. KLM, Delta Air Lines and China Southern Airlines flight 1234 to X will now depart from gate X".


User currently onlineB747forever From Sweden, joined May 2007, 17079 posts, RR: 10
Reply 11, posted (2 years 8 months 3 weeks 6 days 2 hours ago) and read 3497 times:

Quoting Viscount724 (Reply 9):
The only announcements I can recall hearing at AMS are for specific passengers who are late arriving at the boarding gate, or where there's a gate change etc.

Yes, that is true, and during 5 hours you will be hearing many of those announcements.

[Edited 2012-01-31 23:35:37]


Work Hard, Fly Right
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