captainmeeerkat From Russia, joined Aug 2010, 388 posts, RR: 1 Posted (2 years 7 months 2 weeks 12 hours ago) and read 3086 times:
I'd appreciate some help on this if people could oblige.
I had a booking with s7 airlines from moscow to kazan for 0750 this morning. After arriving in DME from DUB via FRA(tired and smelly), it seems my flight isn't departing now. They have rebooked me on the next flight at 1415.
Now, there was no mail or phone call. I tried to check in online earlier today and nothing was flagged to me.
Considering that it is Russia, do I have any comeback? I asked them for access to business lounge to shower and sleep and all I got was a quote equal to my airfare!!
lhr380 From , joined Dec 1969, posts, RR:
Reply 2, posted (2 years 7 months 2 weeks 11 hours ago) and read 2965 times:
Quoting captainmeeerkat (Thread starter): Considering that it is Russia, do I have any comeback? I asked them for access to business lounge to shower and sleep and all I got was a quote equal to my airfare!!
Why was it cancelled? Was it tech, crew issue?
Regarding access to the lounge etc, that would always be a no, especially at a hub. If every customer on a delayed flight got into lounges, they would be overrun and customers waiting for their own flights would have a bad experience in the lounge.