B747forever From United States of America, joined May 2007, 16574 posts, RR: 11 Posted (1 year 2 months 6 days 10 hours ago) and read 5003 times:
I am travelling together with my class on Thursday from NYO to BGY with a return on Monday. I just tried to check in, but as we are 25 under the same PNR, it takes quite some time to fill in all passport information. After filling in all the necessary information and pressing the "check-in" button an error occurs that says "time out", the session has expired.
I am clueless to what to do next. We can't really fill in the information any faster.
PlymSpotter From Spain, joined Jun 2004, 11108 posts, RR: 63 Reply 1, posted (1 year 2 months 6 days 7 hours ago) and read 4977 times:
Just a thought if you can't do it individually, type all the textual information out in a word document, in order, and then you can go through quickly using keyboard shortcuts to copy and paste that information into the check in fields.
The only thing you can write out is the passport number.
I just tried again and it took me only 12 minutes to fill in DOB, nationality, date of expiration for passport, passport number and similar information for 25 persons, and yet is says that the session has passed.
B747forever From United States of America, joined May 2007, 16574 posts, RR: 11 Reply 4, posted (1 year 2 months 6 days 7 hours ago) and read 4960 times:
Quoting airtrainer (Reply 2): Hi, I may be wrong but can't you select a few names, check them in and repeat the operation for the remaining passengers later ?
I am not sure, because when you press the check-in button a small window opens up that says something along the lines of "be aware that once you press OK, the passenger details can only be changed through our call center". Though I am not sure if it only refers to passenger that I select and fill in the information for, or if it is for all the PAX in that booking.
For their UK call centre, it says: "0871 246 0000 - 10p per minute." Mysteriously, it also says: "0905 566 0000 - £1.00 per minute." It doesn't specify what the premium line is for, but it says: "Do you have a complaint regarding our premium rate number - click here."
For Sweden, given that's where B747forever is from, they say: "0900 100 0550 - English speaking - 4 SEK per minute." That's about £0.37/minute. Although they do, again, have a premium line: "0900 100 0750 - English speaking - 15 SEK per minute." That's about £1.40/minute.
So, wildly varying prices. If you can get the 10p/minute line if you're in the UK, that's a good price. Perhaps someone could try it to see if they can actually get through.
EuroWings From UK - England, joined Sep 2011, 298 posts, RR: 0 Reply 10, posted (1 year 2 months 5 days 7 hours ago) and read 4847 times:
Anyone needing to ring Ryanair should use this website (www.saynoto0870.com* and search for 'Ryanair') to obtain their local Irish geographical numbers, which will be charged according to your network's standard European/International rate (local rate if you're ringing from an Irish line).
*numbers beginning with 0870 (among others) in the UK are charged at premium rate, hence the name.
B747forever From United States of America, joined May 2007, 16574 posts, RR: 11 Reply 11, posted (1 year 2 months 5 days 4 hours ago) and read 4817 times:
Quoting Pe@rson (Reply 8): For Sweden, given that's where B747forever is from, they say: "0900 100 0550 - English speaking - 4 SEK per minute." That's about £0.37/minute. Although they do, again, have a premium line: "0900 100 0750 - English speaking - 15 SEK per minute." That's about £1.40/minute.
First time around it took me 20 minutes to fill out all the info, so I would expect it to take around 30 minutes over the phone. That would put me close to €15.