Sponsor Message:
Travel Polls & Prefs Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
Question About Surprise Upgrade Tomorrow On United  
User currently offlineflySFO From United States of America, joined Apr 2011, 112 posts, RR: 0
Posted (2 years 7 months 2 weeks 1 day 16 hours ago) and read 5393 times:

I'm flying LAX-SBA-SFO-YVR tomorrow on United Express and United (the unusual routing is due to having to take the absolute last flight from LA). I used my dad's miles to book this trip, he is a Premier Platinum member. Just tonight I was checking in online and I noticed the flight from SFO-YVR was now in R class (branded as United Business). I'm not complaining in the slightest, but I am very curious as to why I was upgraded prior to check-in (and why I was never told so).

11 replies: All unread, jump to last
 
User currently offlinekgaiflyer From United States of America, joined Jul 2008, 4320 posts, RR: 1
Reply 1, posted (2 years 7 months 2 weeks 1 day 6 hours ago) and read 4963 times:
Support Airliners.net - become a First Class Member!

So . . . you'll only accept a last-minute upgrade if the airline asks your permission to do so ?  

Possibly your dad (the person whose account you say you are flying on) *may* have received such a notice .

More likely, if the SFO-YVR aircraft is an OO CR7, then upgrades are probably still being considered.


User currently offlinerdh3e From United States of America, joined Mar 2011, 1795 posts, RR: 3
Reply 2, posted (2 years 7 months 2 weeks 1 day 6 hours ago) and read 4921 times:

Quoting kgaiflyer (Reply 1):
More likely, if the SFO-YVR aircraft is an OO CR7, then upgrades are probably still being considered.

It's actually an A320. More than likely he's got his Dad's status on the trip (whether he should or not) and they went through and did the standard upgrades 24 hours before departure (standard at UA) for certain elite levels.


User currently offlineORDBOSEWR From United States of America, joined Jun 2011, 464 posts, RR: 0
Reply 3, posted (2 years 7 months 2 weeks 1 day 4 hours ago) and read 4731 times:

Yes, UA allows a couple of things.
First, when you book using miles from a member account for any traveler they 'inherit' the status of the account member. The result of this is that the ticket will adhere to the upgrade process UA has for all elites. That means they will upgrade you like you an elite based on status (ie T24), etc
Second, now since the move to shares they allow upgrades on award travels. PMUA did not.


User currently offlinestar_world From Ireland, joined Jun 2001, 1234 posts, RR: 0
Reply 4, posted (2 years 7 months 2 weeks 1 day 4 hours ago) and read 4697 times:

You were upgraded because the account holder has a Chase credit card with United. This allows reward tickets booked by that account holder (regardless of who they are for) to be eligible for upgrades.

User currently offlineStitch From United States of America, joined Jul 2005, 31243 posts, RR: 85
Reply 5, posted (2 years 7 months 2 weeks 1 day 4 hours ago) and read 4661 times:
Support Airliners.net - become a First Class Member!

Quoting flySFO (Thread starter):
I'm not complaining in the slightest, but I am very curious as to why I was upgraded prior to check-in (and why I was never told so).

You are likely the beneficiary of an Operational Upgrade.

If UA has overbooked the flight, it's possible they have open seats in First Class and are full-up in Economy. So UA will of their own accord upgrade passengers from Economy into First Class to free up seats in Economy to accommodate last-minute bookings on full fares. As your father is a Premier Platinum, he would be a likely candidate to be upgraded as airlines tend to upgrade their elite frequent flyer program members.

I've been Operationally Upgraded on UA on a number of occasions as a 1K and a UGS.

[Edited 2012-04-13 08:45:12]

User currently offlinestar_world From Ireland, joined Jun 2001, 1234 posts, RR: 0
Reply 6, posted (2 years 7 months 2 weeks 1 day 4 hours ago) and read 4630 times:

Quoting Stitch (Reply 5):
You are likely the beneficiary of an Operational Upgrade.

If UA has overbooked the flight, it's possible they have open seats in First Class and are full-up in Economy. So UA will of their own accord upgrade passengers from Economy into First Class to free up seats in Economy to accommodate last-minute bookings on full fares. As your father is a Premier Platinum, he would be a likely candidate to be upgraded as airlines tend to upgrade their elite frequent flyer program members.

I've been Operationally Upgraded on UA on a number of occasions as a 1K and a UGS.

While theoretically possible, it is far more likely that the upgrade occurred due to the account holder being a Chase UA card holder as I stated above.

You can confirm this by looking at the flight status on http://mobile.united.com and seeing if you are listed as being upgraded there.


User currently offlinerdh3e From United States of America, joined Mar 2011, 1795 posts, RR: 3
Reply 7, posted (2 years 7 months 2 weeks 1 day 4 hours ago) and read 4580 times:

Quoting star_world (Reply 6):
While theoretically possible, it is far more likely that the upgrade occurred due to the account holder being a Chase UA card holder as I stated above.

It doesn't really have anything to do with Chase. It's that they are a Mileage Plus premier status customer as stated by ORDBOSEWR. While many (most?) MP members have the Chase MP Cards, it's not a requirement to be in the program.


User currently offlineStitch From United States of America, joined Jul 2005, 31243 posts, RR: 85
Reply 8, posted (2 years 7 months 2 weeks 1 day 4 hours ago) and read 4564 times:
Support Airliners.net - become a First Class Member!

Quoting star_world (Reply 6):
While theoretically possible, it is far more likely that the upgrade occurred due to the account holder being a Chase UA card holder as I stated above.

As Complimentary Premier Upgrades for Chase cardholders on award tickets are processed last, that would make sense that it only kicked in the day before.   


User currently offlinestar_world From Ireland, joined Jun 2001, 1234 posts, RR: 0
Reply 9, posted (2 years 7 months 2 weeks 1 day 3 hours ago) and read 4444 times:

Quoting rdh3e (Reply 7):
It doesn't really have anything to do with Chase. It's that they are a Mileage Plus premier status customer as stated by ORDBOSEWR. While many (most?) MP members have the Chase MP Cards, it's not a requirement to be in the program.

No, it certainly does have to do with being a Chase cardholder - and being a MP Premier member.

Please see this page: http://www.united.com/web/en-US/cont...ards/upgrade/default.aspx?Mobile=1

If you use your miles to book a ticket for someone - and are a UA Chase cardholder - that person will be upgraded at the end of all of the other members with that status - Platinum, in the example here.

Upgrading award tickets

Premier members who are primary cardholders for certain Chase-issued credit cards are eligible for Complimentary Premier Upgrades when traveling on award tickets on United-operated flights. The following credit cards qualify for this benefit:

MileagePlus Explorer
MileagePlus Explorer for Business
OnePass Plus
World MasterCard for Business
Presidential Plus
Presidential Plus for Business
MileagePlus Club Card
MileagePlus Club Business Card


User currently offlinerdh3e From United States of America, joined Mar 2011, 1795 posts, RR: 3
Reply 10, posted (2 years 7 months 2 weeks 1 day 3 hours ago) and read 4411 times:

Quoting star_world (Reply 9):
No, it certainly does have to do with being a Chase cardholder - and being a MP Premier member.

With only 12 F seats, it's highly unlikely that this happened as a result of them being a Cardholder is the point I'm making. They can give those "complimentary upgrades" to cardholders because in reality it almost never happens. It's MUCH more likely that he was upgraded due to status, as that would have placed him above where he would've been on the list for just having a credit card.

It's quite complicated how it all works but here:

"The list continues as such, except 500 milers, which can only clear 120 hours out for GS's, 100 hours out for 1K's, 72 hours out for 1P's, 48 hours out for 2P's, 36 hours out for 3P's, and 24 hours out for GM's. If the upgrade does not clear at the window (which is very possible, it's not that you get upgraded if there's a seat available, but rather it's still coming from the same inventory), you can still clear anytime until departure."

http://www.flyertalk.com/forum/7967362-post233.html


User currently offlineflySFO From United States of America, joined Apr 2011, 112 posts, RR: 0
Reply 11, posted (2 years 7 months 2 weeks 1 day ago) and read 4244 times:

I am indeed listed as a cleared upgrade on the mobile app. Additionally looking at my boarding pass, my name has my dads account number, not mine, and says primer platinum. The change in allowing to award travel to be upgraded and for the purchasers status to be applied because of the new mileage plus make the most sense. That's what I wanted to know, thanks!

And no my dad does NOT have a Chase card, just to clear that up. He just flies a lot.


Top Of Page
Forum Index

This topic is archived and can not be replied to any more.

Printer friendly format

Similar topics:More similar topics...
Question About Same Day FC Upgrade On DL posted Tue Aug 16 2011 19:49:51 by Adam T.
Question About P.S. Service On United posted Fri Nov 5 2010 05:59:28 by SeeTheWorld
Question About Travel On QF LAX/DFW-MEL posted Sun Oct 2 2011 19:36:50 by brucek
Question About Booking On Air NZ/Pacific Blue posted Wed Aug 3 2011 04:42:27 by zizou
Question About Travelling On CO posted Tue Mar 2 2010 23:38:38 by 787seattle
Question About VS 001 On 01. August 09 posted Sat Jul 25 2009 10:12:06 by Flyable
Question About United posted Tue Jun 16 2009 08:21:47 by Dantegb
Question About United's 747 Cabin Re-configuration posted Wed Feb 18 2009 13:38:00 by HOOB747
Question About Booking On AA. posted Fri Jun 27 2008 20:26:00 by Alfa75
Question About CAN-LAX On China Southern posted Thu Jan 10 2008 00:54:28 by Sptv