anyong From United States of America, joined Jul 2011, 64 posts, RR: 0 Posted (2 years 8 months 1 day 10 hours ago) and read 2836 times:
I recently saw a KLM fare from LAX-IST for $463. However my loyalty lies to a Star Alliance carrier. Will some Star carrier eventually match this price, or should I start building my never expiring Delta miles?
Did you find that recently on skyscanner.net? I believe they are having some problems, I was finding PHX-AMS fares (showing as KLM, obviously Delta) for $600 even though the prices have been $1000+ lately. When you're redirected to klm.com, however, you see the actual price...
FlyingHollander From Netherlands, joined Jul 2011, 224 posts, RR: 0
Reply 5, posted (2 years 8 months 4 hours ago) and read 2699 times:
It wouldn't surprise me if it was something similar as to what I saw on skyscanner, I asked them what was going on and they replied the following:
The prices we show on Skyscanner for KLM are supplied by their systems. On Sunday, we found a problem with the prices they were supplying, which didn’t include a mandatory fuel surcharge. As soon as we realised this issue, we removed their prices from Skyscanner until this could be fixed to try and minimise the impact on our users. Unfortunately, it seems that you were one of a number of users who saw the incorrect prices before we were able to remove them.
anyong From United States of America, joined Jul 2011, 64 posts, RR: 0
Reply 6, posted (2 years 7 months 3 weeks 6 days 8 hours ago) and read 2603 times:
Interesting. It must have been a total system failure for KLM considering that I also saw LAX-LHR at $511 r/t. If and when airlines makes mistakes, can a customer take advantage of the unusually low fare?