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Your Favourite Airline Website?  
User currently offlinePs76 From , joined Dec 1969, posts, RR:
Posted (2 years 2 months 3 weeks 2 days 22 hours ago) and read 4747 times:

Hi!

I'm sure this has been asked before but just wanted to ask if people had a favourite airline website they liked looking at, either to use for flights or just for interest. The ones I used to like here in the UK were Ryanair and British Airways but both of them changed a while ago to using really big fonts and letterings and stuff and now I don't like them at all much.

One I always really liked and hasn't changed is Korean Air. Very classy in my opinion with nice colours.

http://www.koreanair.com/

Anyway what airline websites do you like?

Any opinions welcome.

Many thanks,

Pierre

9 replies: All unread, jump to last
 
User currently offlinebabybus From , joined Dec 1969, posts, RR:
Reply 1, posted (2 years 2 months 3 weeks 2 days 10 hours ago) and read 4674 times:

Good question.

I like playing around on the easyJet site. Very easy to use but I haven't booked a flight with them for over 4 years. Too expensive for a LCC and too unreliable.

I like BA the best. Very easy to use and they seem to have people who monitor it to make it better all the time. Everything is clear and predictable and honest.


User currently offlinefalkerker From Seychelles, joined Apr 2012, 163 posts, RR: 0
Reply 2, posted (2 years 2 months 3 weeks 2 days 10 hours ago) and read 4672 times:

I think I´m getting stoned for this but my favourite airline website is Singapore Airlines´, never got to "work" with the old interface but the actual one I really enjoy. Another wbesite I really enjoy is avianca´s lifemiles redemption center (AV´s regular website is crap, but lifemiles website is quite enjoyable and user friendly), and now they´re part of *A, it´s even better.

User currently offlineCoal From United States of America, joined Aug 2006, 2046 posts, RR: 9
Reply 3, posted (2 years 2 months 3 weeks 2 days 8 hours ago) and read 4656 times:

Quoting falkerker (Reply 2):
I think I´m getting stoned for this but my favourite airline website is Singapore Airlines´, never got to "work" with the old interface but the actual one I really enjoy.

Well, it's gotten better. At least you can book flights now! That is always a plus on an airlines' website. Having said that, I still prefer the older website. It was so simple, no fancy flash, no fancy java, just very simple to use, and also very intuitive.

Elsewhere in Asia I find JQ, TR, and AK OK. I mean, they're not beautiful by any means, but they're easy to use. I don't like any of the North Asian websites, e.g. OZ, KE, NH, and JL. Perhaps the English versions are not as versatile as the Japanese / Korean ones. I always find it difficult to book on them.

In China, CA surprisingly has a very good website, as it's very easy to book on it. MU is OK, it has gotten better since they joined ST. FM is a disgrace. Would you believe that they only offer the most expensive fares on the English website, but on the Chinese website you can find flights 50% cheaper? Just disgraceful, but then again it's MU/FM, so no surprises there. Same goes for 9C (China Spring Airlines).

In the US, I like B6, VX, DL, and UA, as all of them are very easy to use and provide a lot of useful info. I haven't booked too many flights in Europe lately, though BA is generally good and I like how they show you all the codeshare and aircraft info when booking.

So, in conclusion, to me a good website is one in which it is very simple and easy to book, no matter what the design or colors are like.

Cheers
Coal



Nxt Flts: VA SYD-CBR-SYD | QF SYD-DFW | AA DFW-TLH-MIA-DFW | QF DFW-SYD
User currently offlineSuperCaravelle From Netherlands, joined Jan 2012, 237 posts, RR: 0
Reply 4, posted (2 years 2 months 3 weeks 2 days 8 hours ago) and read 4650 times:

It has already been mentioned, but my favorite has to be EasyJet. It doesn't get much easier than that, two destinations and you get to see the (cheapest) fares for 3 days, 3 weeks or even the whole year. Also allows you to OLCI 60 days in advance (even though it is not of much use as I nearly always check in at the desk).

User currently offlinefloridaflyboy From United States of America, joined Jun 2006, 2012 posts, RR: 0
Reply 5, posted (2 years 2 months 3 weeks 2 days 6 hours ago) and read 4642 times:

My favorite ever was NW. Very functional and easy to navigate. Plus you could do just about anything on there rather easily that you could do through a res agent over the phone.

Today, I like the improved Delta.com, but I think it has a ton of room for further improvement. I also like VX and B6, both easy to use and simple.

Worst: UA (CO) and F9.



Good goes around!
User currently offlineYflyer From United States of America, joined Feb 2007, 1030 posts, RR: 1
Reply 6, posted (2 years 2 months 3 weeks 2 days 3 hours ago) and read 4588 times:

Quoting floridaflyboy (Reply 5):
My favorite ever was NW. Very functional and easy to navigate. Plus you could do just about anything on there rather easily that you could do through a res agent over the phone.



That's exactly what I was going to say. I absolutely loved the way almost any conceivable change you might want to make to your reservation could be done on nwa.com. Want to order a special meal? Just select one from the pull down menu. Need to add your frequent flier number, even one from a partner airline? No problem, just type it in this box.

As far as current airline sites go, meh, I can't think of any that really stand out. Delta is not bad I guess. The "new" UA site is horrible aesthetically but seems functional enough. Others I don't use frequently enough to comment on.


User currently offlineplanejamie From United Kingdom, joined Sep 2011, 576 posts, RR: 0
Reply 7, posted (2 years 2 months 3 weeks 2 days 2 hours ago) and read 4582 times:

I think Delta's is quite good, a bit quirky in places but good. I always liked BD's website actually, I couldn't really fault it when I used it for online check-in etc. BA's old site used to be a little fiddly with check-in and other things (not always clear) but not had a flight since the new one (the booking for one in July/August was done on the old one)

User currently offlineViscount724 From Switzerland, joined Oct 2006, 25311 posts, RR: 22
Reply 8, posted (2 years 2 months 3 weeks 2 days ago) and read 4529 times:

Quoting babybus (Reply 1):
I like BA the best. Very easy to use and they seem to have people who monitor it to make it better all the time. Everything is clear and predictable and honest.

One thing I don't like about the BA website is that they do not have a PDF timetable like many other carriers (LH as one example). All you can do is retrieve a city pair schedule for one date at a time. I much prefer to see the PDF version of what used to be published on paper. I think BA did offer that at one time but seems to have dropped it.

What I'm referring to is something that looks like this:
http://www.oim.de/timetable/lh/tt_view.php?tt=en

[Edited 2012-06-26 16:10:52]

User currently offlineMSPNWA From United States of America, joined Apr 2009, 1944 posts, RR: 2
Reply 9, posted (2 years 2 months 3 weeks 19 hours ago) and read 4427 times:

I really only check out the U.S. airlines' websites, so among that group WN is my favorite. So easy to navigate.

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