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Similar Service Between BA And AA  
User currently offlinemop357 From United States of America, joined Mar 2007, 85 posts, RR: 0
Posted (2 years 5 months 1 week 1 day 21 hours ago) and read 5090 times:

Hello Everyone,

I made a previous post about taking a trip from JFK to LHR (http://www.airliners.net/aviation-forums/aviation_polls/read.main/235497/). Most people were saying BA service would be a lot better than AA but I have to disagree.

I booked BA 744 from JFK to LHR and AA 772 from LHR to JFK. My first disappointment with BA was when they switched out the 744 for a 772. Then during meal time they made us put our seat backs up so people can eat. Half way through our flight the flight attendants made us close all the window shades on the plane because they said its going to get really bright. I found BA to be okay but a little bit on the annoying side.
Coming back AA had an 80 minute delay due to the the weather but we didn't care we just sat there watching movies. Service on AA was good and they gave us an extra meal probably because the flight back is an hour longer. I would book BA again if I can get the 747, but I would definitely flight with AA again because I thought the service was good.

7 replies: All unread, jump to last
 
User currently offlineFlyingHollander From Netherlands, joined Jul 2011, 219 posts, RR: 0
Reply 1, posted (2 years 5 months 1 week 1 day 11 hours ago) and read 5026 times:

Unfortunately there's nothing you can do about an aircraft swap.

Regarding the seat backs and shades, this is to make the flight more comfortable for everyone. You aren't the only one who paid for the flight. Airlines seats are tight enough. Is it so hard to give the person behind you a little more room to eat for half an hour? And the shades are put down so that people can try to get a good night sleep.

It's your choice who you find a better airline, but I don't think you were asked to do anything strange.



If it ain't Dutch, it ain't much.
User currently offlinemop357 From United States of America, joined Mar 2007, 85 posts, RR: 0
Reply 2, posted (2 years 5 months 1 week 1 day 10 hours ago) and read 5009 times:

Quoting FlyingHollander (Reply 1):
It's your choice who you find a better airline, but I don't think you were asked to do anything strange.


It wasn't that it was strange but I have never taken a foreign carrier besides Air Jamaica and I was just stunned by the difference. No US carrier does that, but its cool to take different carriers and see how they run.

Another issue I have seen is how overwhelming the people on this site beat down on US airlines while praising foreign ones. I had to see for myself.


User currently offlinealoges From Germany, joined Jan 2006, 8766 posts, RR: 42
Reply 3, posted (2 years 5 months 1 week 1 day 7 hours ago) and read 4986 times:

Quoting FlyingHollander (Reply 1):
Regarding the seat backs and shades, this is to make the flight more comfortable for everyone. You aren't the only one who paid for the flight. Airlines seats are tight enough. Is it so hard to give the person behind you a little more room to eat for half an hour? And the shades are put down so that people can try to get a good night sleep.

I don't see how any of that is annoying either... in fact, I'm more annoyed by unnecessary light on a night flight than I am by having to put my shade down. The former keeps me from sleeping, the latter is easily remedied by holding a blanket over my head (and thus the window) when I want to look outside.

Quoting mop357 (Reply 2):
Another issue I have seen is how overwhelming the people on this site beat down on US airlines while praising foreign ones. I had to see for myself.

A majority of the users on this site is from the US, so they talk about the airlines they fly on. You get similar love/hate stories in different countries and languages.



Walk together, talk together all ye peoples of the earth. Then, and only then, shall ye have peace.
User currently offlinegabrielchew From United Kingdom, joined Aug 2005, 3370 posts, RR: 12
Reply 4, posted (2 years 5 months 1 week 1 day 5 hours ago) and read 4970 times:

Quoting mop357 (Reply 2):
It wasn't that it was strange but I have never taken a foreign carrier besides Air Jamaica and I was just stunned by the difference. No US carrier does that, but its cool to take different carriers and see how they run.

A LOT of airlines ak you to put your seat forward during meals, and close the window shade on overnight flights. The seat and meal thing beacuse it's pretty hard to a) eat reclined & b) people to eat with the seat in front in their face. If you fall asleep on a summer time Eastbound transatlantic flight with the window open, ropugly half way through the flight the sun is going to be buring through the cabin. If you shut it after take off, then there is no danger of you falling asleep with it open. Both standard practise. Maybe next time you should fly to the UK on AA, then back to the States on BA? Short overnight flights and then daytime flights both have very different service attitudes/styles.



http://my.flightmemory.com/shefgab Upcoming flights:LCY-ARN-AMS-LGW,STN-OTP-AMS-YUL,YQB-JFK-LAX-DUS-STN,LGW-DXB-BKK-HKG-
User currently offlineMortyman From Norway, joined Aug 2006, 4089 posts, RR: 1
Reply 5, posted (2 years 5 months 1 week 1 day 2 hours ago) and read 4944 times:

Quoting mop357 (Thread starter):
Then during meal time they made us put our seat backs up so people can eat. Half way through our flight the flight attendants made us close all the window shades on the plane because they said its going to get really bright.

This is pretty standard on longhaul flights. The reason why they ask you to put your seat up right while meals are served is so that the person behind you gets enough space during the meal. Closing window shades is also pretty standard on longhaul flights.


User currently offlineBongodog1964 From United Kingdom, joined Oct 2006, 3684 posts, RR: 3
Reply 6, posted (2 years 5 months 1 week 1 day ago) and read 4926 times:

Quoting mop357 (Reply 2):
It wasn't that it was strange but I have never taken a foreign carrier besides Air Jamaica and I was just stunned by the difference. No US carrier does that, but its cool to take different carriers and see how they run.

When I've flown over the pond Eastbound with UA they insisted that all the window shades were closed. As said by others its standard practice on overnights. As to the disappointment of a 772 instead of a 744 why ? The 772 is probably a little quieter, and it loads and unloads faster due to having less seats.


User currently offlinemop357 From United States of America, joined Mar 2007, 85 posts, RR: 0
Reply 7, posted (2 years 5 months 1 week 23 hours ago) and read 4921 times:

Thank everyone for the input. I fly westbound red eyes all the time across American and no carrier makes us close the shades.


Quoting Bongodog1964 (Reply 6):
As to the disappointment of a 772 instead of a 744 why ? The 772 is probably a little quieter, and it loads and unloads faster due to having less seats.

It was a disappointment but I understand its a business. The last 747 I took was a TWA 741. I guess I will get it next time.


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