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If UA Upgraded Economy Plus, Would You Pay For It?  
User currently offlinecosyr From United States of America, joined Jul 2012, 393 posts, RR: 0
Posted (2 years 3 weeks 3 days 13 hours ago) and read 6470 times:

Or for that matter, American or Delta too. By that I mean, if a US airline turned extra legroom into real Premium Economy, by not only adding legroom, but removing a seat as well. Would you pay for it on an international flight to have only 8 across on a 777 or 7 on an A330. How much would you pay to upgrade? Would you pay for 5 across on a 737/A320?

I may not be the tallest person, but I do not care nearly as much about my knees touching the seat in front of me, as I do about my shoulder touching the person next to me. (Or like my last redeye, their elbow digging into my ribs as they snore away!) Taller people may care more about the extra legroom, but you have to also appreciate more width as well, don't you?

I want fewer middle seats, and wider armrests, and I'm ready to pay the airline to get it, but I can't generally afford F. Why does no US airline see this as an opportunity. Long Haul flights, this seems to be making money on many international airlines, but in the US, a transcon is almost as long as a transatlantic, so it seems like it would be profitable on even more routes than other airlines. I would love to know if anyone else agrees.

12 replies: All unread, jump to last
 
User currently offlinesonomaflyer From United States of America, joined Apr 2010, 1796 posts, RR: 0
Reply 1, posted (2 years 3 weeks 3 days 12 hours ago) and read 6456 times:
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I would pay for Premium Econ that was similar to BA or VS. It would need to have a bit more room, fewer seats per row, a footrest and slightly different service/food than econ.

I think there's a market for it but UA etc may be happy with sticking 100 +/- onto a ticket by providing a couple extra inches of legroom.


User currently offlineMasseyBrown From United States of America, joined Dec 2002, 5438 posts, RR: 7
Reply 2, posted (2 years 3 weeks 3 days 12 hours ago) and read 6399 times:

I'm booked in BA's World Traveler Plus on my next trip. If UA offered a *real* premium economy, I would cheerfully pay the difference. I won't pay it for the current product.


I love long German words like 'Freundschaftsbezeigungen'.
User currently offline777law From Monaco, joined Jul 2006, 203 posts, RR: 0
Reply 3, posted (2 years 3 weeks 3 days 10 hours ago) and read 6191 times:

Absolutely. Every time I fly BA World Traveller Plus (most recently this past Tuesday PHL-LHR) I wonder why UA doesn't offer a similar product - especially on international routes. The extra leg room in Econ+ on UA is fine, but I don't think it's worth a substantial extra charge. World Traveller Plus is a different product altogether and well worth the extra money that BA charges for it.


UA- Premier Platinum, AF / KL - Flying Blue Petroleum, BA Executive Club Silver
User currently offlineairbazar From United States of America, joined Sep 2003, 8376 posts, RR: 10
Reply 4, posted (2 years 3 weeks 3 days 6 hours ago) and read 5906 times:

More leg room and more shoulder room, isn't that called Business Class?
UA can't upgrade Y+ without upgrading F and J too or Y+ would completely cannibalize F and J.
At the same time, I don't think I've ever seen an empty Y+ seat on the few UA flights that I've been on so it seems that the financial incentive to do it is not there.


User currently offlineplaneguy727 From United States of America, joined Mar 2007, 1247 posts, RR: 1
Reply 5, posted (2 years 3 weeks 3 days 5 hours ago) and read 5816 times:

Quoting airbazar (Reply 4):
I don't think I've ever seen an empty Y+ seat on the few UA flights that I've been on

I've been on plenty of UA flights where the only empty seats in the Y cabin were in E+. On multiple flights the F/As have made an announcement saying you can't move to an E+ seat unless you had one assigned.



I want to live in an old and converted 727...
User currently onlinestrfyr51 From United States of America, joined Apr 2012, 1216 posts, RR: 1
Reply 6, posted (2 years 3 weeks 3 days 5 hours ago) and read 5744 times:
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The E+ seats demand a $29 upgrade payment so it's now a revenue stream instead of just a perk for the road warriors.

User currently offlinebestwestern From Hong Kong, joined Sep 2000, 7152 posts, RR: 57
Reply 7, posted (2 years 3 weeks 3 days 4 hours ago) and read 5688 times:

No doubt UA/DL/AA did market research and the answer is NO!


The world is really getting smaller these days
User currently offlineCM767 From Panama, joined Dec 2004, 654 posts, RR: 1
Reply 8, posted (2 years 3 weeks 3 days 4 hours ago) and read 5668 times:

What it is more bizarre of E+ on UA, is that UA forgot to had some sort of priority boarding over regular E, that alone would help sell more E+ , I flew 4 segments on E+ a couple months ago and would be the first an last time I am doing it, the current product, if we call it that, is not worth a dime.

I am okay with 6 across on a 737 or A320, the pitch could improve a bit, but I have to agree that some sort of snack or just a full can of a refreshment would give some differentiation to regular E. priority boarding before regular E would not cost anything to UA, and make a huge difference, just add a few things and I would pay for it again.



But The Best Thing God Has Created Is A New Day
User currently offlineSeaMeFly From United States of America, joined Jan 2004, 317 posts, RR: 3
Reply 9, posted (2 years 3 weeks 3 days 4 hours ago) and read 5583 times:

DL E-Comfort is indeed 8 across !

User currently offlinePolot From United States of America, joined Jul 2011, 2188 posts, RR: 1
Reply 10, posted (2 years 3 weeks 3 days 4 hours ago) and read 5453 times:

Quoting CM767 (Reply 8):
What it is more bizarre of E+ on UA, is that UA forgot to had some sort of priority boarding over regular E, that alone would help sell more E+ , I flew 4 segments on E+ a couple months ago and would be the first an last time I am doing it, the current product, if we call it that, is not worth a dime.

Unless things have changed, I don't even think BA's World Traveller Plus gets priority boarding over regular economy.

Quoting SeaMeFly (Reply 9):
DL E-Comfort is indeed 8 across !

On the A330, which is already 8 across in Economy. Economy Comfort does not have wider seats than economy class, it has more legroom and better recline (along with priority boarding and a few other perks).


User currently offlinecosyr From United States of America, joined Jul 2012, 393 posts, RR: 0
Reply 11, posted (2 years 3 weeks 3 days 2 hours ago) and read 5070 times:

Quoting SeaMeFly (Reply 9):
DL E-Comfort is indeed 8 across !

DL Economy Comfort is 8 across on an A330, and 9 across on a 777, making it the exact same seat as a regular seat, just extra legroom. What I'm describing is one seat less in each row, therefore slightly wider.

Quoting airbazar (Reply 4):
More leg room and more shoulder room, isn't that called Business Class?

Business class maybe few seats across, but with lieflat products, clubs, wine and all the other perks it is a huge step up. And a huge step up in price, that as much as I think it is worth the money, I cannot afford. What I want is a slightly larger Economy seat, with fewer neighbors. It can have the same food, etc if that's what the airlines want to do, but I am willing to pay a little bit more $100-300ish for a little more shoulder room, and I think other people would be willing to as well. On an international plane that has business and economy class, you have two extreme price points, and there really isn't any other product in the world with only two price points.

Most people don't drive SmartCars or Bentley's, they drive something in the middle. I am no exception, and I want to fly something in the middle, but it doesn't exist, at least where I live and need to fly.


User currently offlineAlnessW From United States of America, joined Jun 2010, 620 posts, RR: 1
Reply 12, posted (2 years 3 weeks 3 days 2 hours ago) and read 5063 times:

About the only thing an airline could do to get me to buy their upgrades is lower the prices. UA tried to sell me an upgrade to E+ once on an SFO-BOS redeye for $79! And believe it or not, the exit rows were $89!!

I'm about 5'10", but you are definitely not getting me to pay around $80 for a couple more inches.


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