Lost My Credit Card = Can't Show At Check-in — Aviation Polls Forum

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Lost My Credit Card = Can't Show At Check-in

EBGflyer From Denmark, joined Sep 2006, 885 posts, RR: 0
Posted (8 months 1 week 3 days 2 hours ago) and read 3023 times:

Hi there,

I'm flying Indian low-cost carrier IndiGo from BKK to DXB on sept 17. The flight was paid for with my MasterCard. However, I just lost that credit card and thus won't be able to show it at check-in on Monday, which I think they require according to their t&c.

Question is whether I will be denied boarding. Funny thing is that IndiGo actually called me up a few days after I made my booking as a form of validation of the credit card.

1) Any experience whether they actually do check for credit card on IndiGo?

2) In case they do check, I was thinking to bring my credit card statement that shows I have paid for the flight. Hopefully they would accept that. Any other suggestions?

Thanks in advance,

EBGflyer

Next flights: CPH-FRA-CPH: CPH-BKK-MNL-BKK-CPH; CPH-BRU-CPH

12 replies: All unread, jump to last

OA260 From Ireland, joined Nov 2006, 24889 posts, RR: 60
Reply 1, posted (8 months 1 week 3 days 1 hour ago) and read 3011 times:

I would try to get an email or letter from the CC company advising the situation . Also take a copy of your statement showing the charge for the flights. They could still kick up but at least you have all you can . Maybe email the airline also advising of the situation so maybe they can put a note into your booking.

OLYMPIC AIR - ΟΛΥΜΠΙΑΚΗ "Η ΕΛΛΑΔΑ ΨΗΛΑ" "GREECE FLYING HIGH"

HAWK21M From India, joined Jan 2001, 31201 posts, RR: 58
Reply 2, posted (8 months 1 week 1 day 1 hour ago) and read 2878 times:

Get in touch with the Airline & explain the situation...You'll get the best solution.
Alternatively get a CC company to issue a letter on the same & you could keep the related payment CC statement ready if needed.

Think of the brighter side!

musapapaya From United Kingdom, joined Apr 2004, 1003 posts, RR: 0
Reply 3, posted (8 months 1 week 22 hours ago) and read 2855 times:

I have never been asked to show the credit card at all, well, I never flew in india so.....

musapapaya

Lufthansa Group of Airlines

lewis From Greece, joined Jul 1999, 3444 posts, RR: 5
Reply 4, posted (8 months 1 week 14 hours ago) and read 2804 times:

Check with them although, from experience, most airlines do not ask you to show them the card, even if it is in their t&c.

OA260 From Ireland, joined Nov 2006, 24889 posts, RR: 60
Reply 5, posted (8 months 1 week ago) and read 2738 times:

Quoting lewis (Reply 4):
most airlines do not ask you to show them the card, even if it is in their t&c.

You would be surprised those who do though ! BA RJ to name a few who have checked mine at check in .

OLYMPIC AIR - ΟΛΥΜΠΙΑΚΗ "Η ΕΛΛΑΔΑ ΨΗΛΑ" "GREECE FLYING HIGH"

airbuseric From Netherlands, joined Jan 2005, 4015 posts, RR: 52
Reply 6, posted (8 months 6 days 23 hours ago) and read 2721 times:

Quoting musapapaya (Reply 3):
I have never been asked to show the credit card at all, well, I never flew in india so.....

Well, don't be so sure about that. LH asked me once in AMS (!).

"The whole world steps aside for the man who knows where he is going"

Zrs70 From United States of America, joined Dec 2000, 2872 posts, RR: 10
Reply 7, posted (8 months 6 days 12 hours ago) and read 2662 times:

Are you able to check in on line and avoid the ticket counter?

13 year airliners.net vet! 2000-2013

airindia787 From United States of America, joined exactly 2 years ago today! , 51 posts, RR: 0
Reply 8, posted (8 months 6 days 11 hours ago) and read 2658 times:

I flew 6E BLR-HYD and return over the summer and I was never asked to show the credit card during check in. It probably depends on the agent you deal with, its best to be safe and ask the credit card company what can be done.

cedarjet From United Kingdom, joined May 1999, 7702 posts, RR: 55
Reply 9, posted (8 months 5 days 15 hours ago) and read 2594 times:

Surprised there isn't a standard answer, this must happen hundreds of times a day - I've had cards expire, snap in two, get eaten by machines and wondered, what would I do if I had unused airline tix booked with that card. Curious to know what the credit card co say. Cheers.

fly Saha Air 707s daily from Tehran's downtown Mehrabad to Mashhad, Kish Island and Ahwaz

AMS From United States of America, joined Aug 2003, 1689 posts, RR: 12
Reply 10, posted (8 months 5 days 14 hours ago) and read 2589 times:

Some Airlines do require you to show the original CC if you paid online (FOID =Form Of Identification). Once I had a similar situation when flying on Singapore Airlines, as I lost the original Credit card. SQ had me sign a form at the ticket counter. I did also bring my credit card statement showing the transaction and my personal details.

EBGflyer From Denmark, joined Sep 2006, 885 posts, RR: 0
Reply 11, posted (8 months 3 days 21 hours ago) and read 2482 times:

Just an update.

I was actually asked at the check-in counter for my credit card, but told them I had lost it. At first they were a bit hesitant, but with me I had a credit card statement showing the transaction and everything turned out fine. No worries

Next flights: CPH-FRA-CPH: CPH-BKK-MNL-BKK-CPH; CPH-BRU-CPH

StarAC17 From Canada, joined Aug 2003, 3211 posts, RR: 9
Reply 12, posted (8 months 3 days 21 hours ago) and read 2479 times:

Quoting lewis (Reply 4):
Check with them although, from experience, most airlines do not ask you to show them the card, even if it is in their t&c.

I have never been asked at the desk for it. On occasion I have had to insert it into a kiosk to identify myself but that only has happened a few times. Most of the time I have just used the booking ref and my passport if the flight was international.

Engineers Rule The World!!!!!

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