EBGflyer From Denmark, joined Sep 2006, 1048 posts, RR: 0 Posted (2 years 7 months 1 week 17 hours ago) and read 6611 times:
I'm flying Indian low-cost carrier IndiGo from BKK to DXB on sept 17. The flight was paid for with my MasterCard. However, I just lost that credit card and thus won't be able to show it at check-in on Monday, which I think they require according to their t&c.
Question is whether I will be denied boarding. Funny thing is that IndiGo actually called me up a few days after I made my booking as a form of validation of the credit card.
1) Any experience whether they actually do check for credit card on IndiGo?
2) In case they do check, I was thinking to bring my credit card statement that shows I have paid for the flight. Hopefully they would accept that. Any other suggestions?
OA260 From Ireland, joined Nov 2006, 27866 posts, RR: 60
Reply 1, posted (2 years 7 months 1 week 17 hours ago) and read 6600 times:
I would try to get an email or letter from the CC company advising the situation . Also take a copy of your statement showing the charge for the flights. They could still kick up but at least you have all you can . Maybe email the airline also advising of the situation so maybe they can put a note into your booking.
HAWK21M From India, joined Jan 2001, 31716 posts, RR: 55
Reply 2, posted (2 years 7 months 5 days 17 hours ago) and read 6467 times:
Get in touch with the Airline & explain the situation...You'll get the best solution.
Alternatively get a CC company to issue a letter on the same & you could keep the related payment CC statement ready if needed.
airindia787 From United States of America, joined May 2011, 95 posts, RR: 0
Reply 8, posted (2 years 7 months 4 days 2 hours ago) and read 6247 times:
I flew 6E BLR-HYD and return over the summer and I was never asked to show the credit card during check in. It probably depends on the agent you deal with, its best to be safe and ask the credit card company what can be done.
cedarjet From United Kingdom, joined May 1999, 8322 posts, RR: 54
Reply 9, posted (2 years 7 months 3 days 6 hours ago) and read 6183 times:
Surprised there isn't a standard answer, this must happen hundreds of times a day - I've had cards expire, snap in two, get eaten by machines and wondered, what would I do if I had unused airline tix booked with that card. Curious to know what the credit card co say. Cheers.
fly Saha Air 707s daily from Tehran's downtown Mehrabad to Mashhad, Kish Island and Ahwaz
AMS From United States of America, joined Aug 2003, 1692 posts, RR: 11
Reply 10, posted (2 years 7 months 3 days 6 hours ago) and read 6178 times:
Some Airlines do require you to show the original CC if you paid online (FOID =Form Of Identification). Once I had a similar situation when flying on Singapore Airlines, as I lost the original Credit card. SQ had me sign a form at the ticket counter. I did also bring my credit card statement showing the transaction and my personal details.
EBGflyer From Denmark, joined Sep 2006, 1048 posts, RR: 0
Reply 11, posted (2 years 7 months 1 day 13 hours ago) and read 6071 times:
Just an update.
I was actually asked at the check-in counter for my credit card, but told them I had lost it. At first they were a bit hesitant, but with me I had a credit card statement showing the transaction and everything turned out fine. No worries
StarAC17 From Canada, joined Aug 2003, 3461 posts, RR: 10
Reply 12, posted (2 years 7 months 1 day 12 hours ago) and read 6068 times:
Quoting lewis (Reply 4): Check with them although, from experience, most airlines do not ask you to show them the card, even if it is in their t&c.
I have never been asked at the desk for it. On occasion I have had to insert it into a kiosk to identify myself but that only has happened a few times. Most of the time I have just used the booking ref and my passport if the flight was international.