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Lost My Credit Card = Can't Show At Check-in  
User currently offlineEBGflyer From Denmark, joined Sep 2006, 998 posts, RR: 0
Posted (1 year 10 months 2 weeks 6 days 10 hours ago) and read 5720 times:

Hi there,

I'm flying Indian low-cost carrier IndiGo from BKK to DXB on sept 17. The flight was paid for with my MasterCard. However, I just lost that credit card and thus won't be able to show it at check-in on Monday, which I think they require according to their t&c.

Question is whether I will be denied boarding. Funny thing is that IndiGo actually called me up a few days after I made my booking as a form of validation of the credit card.

1) Any experience whether they actually do check for credit card on IndiGo?

2) In case they do check, I was thinking to bring my credit card statement that shows I have paid for the flight. Hopefully they would accept that. Any other suggestions?

Thanks in advance,

EBGflyer


Future flights: CPH-BRU-CPHx2; CPH-BKK-MNL; MNL-GUM-HNL-LAX
12 replies: All unread, jump to last
 
User currently offlineOA260 From Ireland, joined Nov 2006, 26853 posts, RR: 58
Reply 1, posted (1 year 10 months 2 weeks 6 days 10 hours ago) and read 5708 times:

I would try to get an email or letter from the CC company advising the situation . Also take a copy of your statement showing the charge for the flights. They could still kick up but at least you have all you can . Maybe email the airline also advising of the situation so maybe they can put a note into your booking.

User currently offlineHAWK21M From India, joined Jan 2001, 31667 posts, RR: 56
Reply 2, posted (1 year 10 months 2 weeks 4 days 9 hours ago) and read 5575 times:

Get in touch with the Airline & explain the situation...You'll get the best solution.
Alternatively get a CC company to issue a letter on the same & you could keep the related payment CC statement ready if needed.



Think of the brighter side!
User currently offlinemusapapaya From United Kingdom, joined Apr 2004, 1075 posts, RR: 0
Reply 3, posted (1 year 10 months 2 weeks 4 days 6 hours ago) and read 5552 times:

I have never been asked to show the credit card at all, well, I never flew in india so.....

musapapaya



Lufthansa Group of Airlines
User currently offlinelewis From Greece, joined Jul 1999, 3623 posts, RR: 5
Reply 4, posted (1 year 10 months 2 weeks 3 days 23 hours ago) and read 5501 times:

Check with them although, from experience, most airlines do not ask you to show them the card, even if it is in their t&c.

User currently offlineOA260 From Ireland, joined Nov 2006, 26853 posts, RR: 58
Reply 5, posted (1 year 10 months 2 weeks 3 days 9 hours ago) and read 5435 times:

Quoting lewis (Reply 4):
most airlines do not ask you to show them the card, even if it is in their t&c.

You would be surprised those who do though ! BA RJ to name a few who have checked mine at check in .


User currently offlineairbuseric From Netherlands, joined Jan 2005, 4253 posts, RR: 51
Reply 6, posted (1 year 10 months 2 weeks 3 days 7 hours ago) and read 5418 times:

Quoting musapapaya (Reply 3):
I have never been asked to show the credit card at all, well, I never flew in india so.....

Well, don't be so sure about that. LH asked me once in AMS (!).



"The whole world steps aside for the man who knows where he is going"
User currently offlineZrs70 From United States of America, joined Dec 2000, 3129 posts, RR: 9
Reply 7, posted (1 year 10 months 2 weeks 2 days 20 hours ago) and read 5359 times:

Are you able to check in on line and avoid the ticket counter?


14 year airliners.net vet! 2000-2013
User currently offlineairindia787 From United States of America, joined May 2011, 87 posts, RR: 0
Reply 8, posted (1 year 10 months 2 weeks 2 days 19 hours ago) and read 5355 times:

I flew 6E BLR-HYD and return over the summer and I was never asked to show the credit card during check in. It probably depends on the agent you deal with, its best to be safe and ask the credit card company what can be done.

User currently offlinecedarjet From United Kingdom, joined May 1999, 8060 posts, RR: 54
Reply 9, posted (1 year 10 months 2 weeks 1 day 23 hours ago) and read 5291 times:

Surprised there isn't a standard answer, this must happen hundreds of times a day - I've had cards expire, snap in two, get eaten by machines and wondered, what would I do if I had unused airline tix booked with that card. Curious to know what the credit card co say. Cheers.


fly Saha Air 707s daily from Tehran's downtown Mehrabad to Mashhad, Kish Island and Ahwaz
User currently offlineAMS From United States of America, joined Aug 2003, 1691 posts, RR: 11
Reply 10, posted (1 year 10 months 2 weeks 1 day 23 hours ago) and read 5286 times:

Some Airlines do require you to show the original CC if you paid online (FOID =Form Of Identification). Once I had a similar situation when flying on Singapore Airlines, as I lost the original Credit card. SQ had me sign a form at the ticket counter. I did also bring my credit card statement showing the transaction and my personal details.

User currently offlineEBGflyer From Denmark, joined Sep 2006, 998 posts, RR: 0
Reply 11, posted (1 year 10 months 2 weeks 6 hours ago) and read 5179 times:

Just an update.

I was actually asked at the check-in counter for my credit card, but told them I had lost it. At first they were a bit hesitant, but with me I had a credit card statement showing the transaction and everything turned out fine. No worries  



Future flights: CPH-BRU-CPHx2; CPH-BKK-MNL; MNL-GUM-HNL-LAX
User currently offlineStarAC17 From Canada, joined Aug 2003, 3354 posts, RR: 9
Reply 12, posted (1 year 10 months 2 weeks 5 hours ago) and read 5176 times:

Quoting lewis (Reply 4):
Check with them although, from experience, most airlines do not ask you to show them the card, even if it is in their t&c.

I have never been asked at the desk for it. On occasion I have had to insert it into a kiosk to identify myself but that only has happened a few times. Most of the time I have just used the booking ref and my passport if the flight was international.



Engineers Rule The World!!!!!
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