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9-11 Airline Workers Experiences  
User currently offlineColAvionLover From Panama, joined Dec 2008, 107 posts, RR: 0
Posted (1 year 10 months 2 weeks 1 day 15 hours ago) and read 15583 times:
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Hi All,

Regarding the fact that we are in the 11th year from those sad acts, I was looking between some shots from those days here in the database and I found this shot of a lot of planes grounded at YHZ.

View Large View Medium
Click here for bigger photo!

Photo © Halifax International Airport


It came to my mind that it must have been a "head-cracking" day for flight dispatchers, getting all those large amounts of plane grounded and getting them back to the air when the air-space closure ceased.

Knowing that we have a large amount of flight ops workers in the site, I wanted to ask you about your personal experience. How hard was it to manage all those large amounts of planes needing to be grounded immediately?

I'm sure I'm not the only one interested in this and we'll be very thankful with your sharing.

Regards,

Jarib.


JDM's
39 replies: All unread, showing first 25:
 
User currently offlineSXDFC From United States of America, joined Dec 2007, 2296 posts, RR: 19
Reply 1, posted (1 year 10 months 2 weeks 1 day 13 hours ago) and read 15445 times:

I'd like to know if anyone on this site knew anyone who worked any of the hijacked flights? I can only imagine the questioning and the emotions that they went through as the events unfolded.

[Edited 2012-09-10 23:25:07]


ALL views, opinions expressed are mine ONLY and are NOT representative of those shared by Southwest Airlines Co.
User currently offlinePWMRamper From United States of America, joined Jul 2009, 611 posts, RR: 3
Reply 2, posted (1 year 10 months 2 weeks 1 day 11 hours ago) and read 15284 times:

I met the gentleman who checked in the two hijackers that left PWM.


My two coworkers that both worked in the industry were both off on 9/11. Both worked for UA in DEN. One was in Maine on vacation at the time, she couldn't make it back to DEN for work but it didn't really matter, no planes to take care of.

The other had the day off, but went into work on 9/12. Planes parked just about anywhere they could be fit. He took a drive around the Ramp and was amazed at just how many aircraft there were.


User currently offlineN737AA From United States of America, joined Aug 2008, 270 posts, RR: 0
Reply 3, posted (1 year 10 months 2 weeks 1 day 8 hours ago) and read 15043 times:

Quoting SXDFC (Reply 1):
I'd like to know if anyone on this site knew anyone who worked any of the hijacked flights? I can only imagine the questioning and the emotions that they went through as the events unfolded.

Really....Hardly appropriate.

N737AA


User currently offlineDL_Mech From United States of America, joined Feb 2000, 1926 posts, RR: 9
Reply 4, posted (1 year 10 months 2 weeks 1 day 8 hours ago) and read 15018 times:

Quoting ColAvionLover (Thread starter):
I found this shot of a lot of planes grounded at YHZ.

I was onboard one of those planes at YHZ. We were on the plane for about 12 hours before we were bussed to a local High School. The people of Halifax opened their homes, cooked homemade food for us and drove people to get supplies and clothing (the luggage remained in the cargo holds).


After the first day, I helped assist AC maintenance secure and maintain all of the diverted aircraft. SAS blew a slide that day and SQ wanted some extra maintenance done on their 744 (the 1000th). I recall one aircraft had the following message on the ACARS printer: "US airspace closed. USA under terrorist attack. Please acknowledge."



This plane is built to withstand anything... except a bad pilot.
User currently offlinephljjs From United States of America, joined Oct 2005, 417 posts, RR: 0
Reply 5, posted (1 year 10 months 2 weeks 1 day 5 hours ago) and read 14710 times:

Quoting N737AA (Reply 3):
Really....Hardly appropriate.

I understand this is a difficult topic for many, but no one is forcing anyone to share their memories of that horrible day and it's aftermath. It's voluntary. If it's too difficult to think or talk about it, just ignore the topic and don't comment.

How this industry, this country and it's allies came together to safely and rapidly close U.S. airspace and land thousands of airplanes is truly historic and one small bright spot on that dark, dark day.


User currently offline71Zulu From United States of America, joined Aug 2006, 3060 posts, RR: 0
Reply 6, posted (1 year 10 months 2 weeks 1 day 5 hours ago) and read 14684 times:

Original thread ...

Airplane Crashed Into The World Trade Center. (by Hustler Sep 11 2001 in Civil Aviation)



The good old days: Delta L-1011s at MSY
User currently offlineghYHZ From Canada, joined Feb 2008, 247 posts, RR: 0
Reply 7, posted (1 year 10 months 2 weeks 1 day 2 hours ago) and read 14367 times:

Quoting DL_Mech (Reply 4):
I was onboard one of those planes at YHZ. We were on the plane for about 12 hours before we were bussed to a local High School. The people of Halifax opened their homes, cooked homemade food for us and drove people to get supplies and clothing (the luggage remained in the cargo holds).

Halifax received about 10,000 stranded passengers. A little easier to assimilate into a city of about 400,000 than the case in Gander where 8,000 passengers nearly doubled the town population in one afternoon. Lots of stories out there of the generosity displayed in feeding and housing people for three and four days…….one in particular is Tom Brokaw’s story:

http://www.clipsyndicate.com/video/play/1335538/gander_brokaw_piece


User currently offlineSXDFC From United States of America, joined Dec 2007, 2296 posts, RR: 19
Reply 8, posted (1 year 10 months 2 weeks 1 day 2 hours ago) and read 14358 times:

Quoting N737AA (Reply 3):
Really....Hardly appropriate.

I saw your username, and profile, and figured you work for AA, I know you guys were directly effected that day, but the title is 9-11 airline workers experiences, and when I said worked, I meant if anyone knew the ground crew that worked the flights..If that's inappropriate to you, then what is appropriate for this topic?



ALL views, opinions expressed are mine ONLY and are NOT representative of those shared by Southwest Airlines Co.
User currently offlinespiritair97 From United States of America, joined Jan 2011, 1231 posts, RR: 0
Reply 9, posted (1 year 10 months 2 weeks 22 hours ago) and read 13601 times:

Quoting N737AA (Reply 3):
Really....Hardly appropriate.

How is that innappropriate? They expressed their interest in a way that seemed to me that they wanted to learn about what the affects were like to those involved. This is not an inappropriate comment. I apologize if it touched a nerve on this painful day, but you shouldn't take it out on somebody who just wished to learn. If you feel this way, just ignore it and don't respond.


User currently offlinehannigan From United States of America, joined Mar 2004, 327 posts, RR: 0
Reply 10, posted (1 year 10 months 2 weeks 22 hours ago) and read 13416 times:

A great read from another 767 pilot who left BOS on that day if you've never seen it...

http://suzyrice.com/2006/09/remember-this-a-pilots-journal-from-911/



We got planes! We got gates! What the hell!
User currently offlineSkyHigh777 From United States of America, joined Aug 2005, 377 posts, RR: 0
Reply 11, posted (1 year 10 months 2 weeks 22 hours ago) and read 13381 times:

Quoting SXDFC (Reply 1):

I was in highschool in the DC area on Sept 11th and one of my classmates's mom was the head purser on American flight 77 that crashed into the Pentagon. She was from Chevy Chase, Maryland.

We all went to the funeral and her husband was a pilot for US Airways at the time. All of their colleagues attended the service in full uniform. A very sad day and terrible tragedy that I will never forget.



Prepare for take-off.
User currently offlineAvi8r747 From United States of America, joined Apr 2009, 33 posts, RR: 0
Reply 12, posted (1 year 10 months 2 weeks 21 hours ago) and read 12656 times:

I know several of the the United gate staff that worked the BOS flight. To this day, they refuse to work that gate on this date. I also had family for UAL working in MHT. They were in the middle of their ops when a Northwest employee walked over and told my family member that a plane hit the tower, and they think it was a United aircraft. Almost simultaneously the order was given to put everything on the ground. She said it was quite hectic and very confusing for everyone that morning. At the time MHT didn't have tv monitors in the gate rooms so no one was able to see the news. She said basically all the airlines deplaned so the terminal was very crowded with confused and upset customers. I'm not quite sure when or how they told everyone to leave, but thats not really as important.

The Tom Brokaw report was excellent for those who may not have seen it. As a firefighter, we know that even in the most tragic and horrific events, there is hope and honor. Canada was the silent hero that day. I don't think the citizens who's community's were affected have gotten enough appreciation.



It's an entirely different kind of flying; all together!
User currently offlineLONGisland89 From United States of America, joined Jan 2006, 725 posts, RR: 0
Reply 13, posted (1 year 10 months 2 weeks 21 hours ago) and read 12657 times:

My Dad worked for AA at JFK and was working midnights at the time. He was home asleep and was awakened from the phone ringing nonstop from family/friends calling. His drive to the hangar usually takes 40 minutes, but that evening it took nearly three hours because of the countless security checks on the roadways heading into the airport. At AA, most personnel in aircraft maintenance immediately went on 12 hour rotating shifts (12 hours on/ 12 hours off). Between JFK, LGA, and EWR, many planes needed work, and the several days of downtime allowed most of their MELs to be cleared. At one point that evening the FBI came to the hangar to retrieve a FDR and CVR to bring to Manhattan to show first responders what they physically looked like. The attack was undoubtedly personal to many but it was deeply personal for some NY AAers. Neighbors, family members, and colleagues had been murdered by an attack on their city with their aircraft.

User currently onlinemayor From United States of America, joined Mar 2008, 10345 posts, RR: 14
Reply 14, posted (1 year 10 months 2 weeks 21 hours ago) and read 12468 times:

Quoting ghYHZ (Reply 7):
Halifax received about 10,000 stranded passengers. A little easier to assimilate into a city of about 400,000 than the case in Gander where 8,000 passengers nearly doubled the town population in one afternoon. Lots of stories out there of the generosity displayed in feeding and housing people for three and four days

I wasn't working that day, but I had returned from Ireland the day before. I had two friends that I gave buddy passes to that DID end up in Gander and their stories are much like everyone else's. I returned to work on the 12th, but there wasn't much to do, except wonder if you still had a job. The gov't. was looking at closing down the cargo operations of the legacies, but DL, UA, CO, NW and US, met with them and convinced them to let it stay open.



"A committee is a group of the unprepared, appointed by the unwilling, to do the unnecessary"----Fred Allen
User currently offlineBC77008 From United States of America, joined Sep 2011, 294 posts, RR: 0
Reply 15, posted (1 year 10 months 2 weeks 21 hours ago) and read 12054 times:

What I found creepy was this thread from November 2000, Speculating what would happen IF a plane were to crash into the World Trade Center:

If A 707 Hit The World Trade Center?... (by MD-90 Nov 30 2000 in Civil Aviation)?threadid=336291&searchid=336291&s=world+trade+center#ID336291



"He waited his whole damn life to take that flight. And as the plane crashed down he thought 'Well isn't this nice...'"
User currently offlineTWA1985 From United States of America, joined Nov 2006, 649 posts, RR: 0
Reply 16, posted (1 year 10 months 2 weeks 20 hours ago) and read 11985 times:

This is a little something in honor of the 11th anniversary of the attacks:

For the flight attendant who bravely tended to her passengers and called her airline's operations center to give the first details of the hijackings before her plane slammed into the first tower ~ For the husband who told his wife. "I love you," one last time before his plane went down in a field in Pennsylvania ~ For the wife who stopped in the stairs of the tower and called her husband to say, "I will love you forever." ~ For the mothers and fathers who kissed their kids goodbye, not knowing that kiss would be their last ~ For the policemen and firemen who rushed in to save lives of strangers, only to die themselves when the towers collapsed ~ For the soldiers who fought back and lost their lives. Today, tomorrow and forever ... WE WILL REMEMBER!


User currently offlinecosyr From United States of America, joined Jul 2012, 368 posts, RR: 0
Reply 17, posted (1 year 10 months 2 weeks 20 hours ago) and read 11685 times:

Quoting Avi8r747 (Reply 12):
I know several of the the United gate staff that worked the BOS flight. To this day, they refuse to work that gate on this date.

Which gate was that?


User currently onlineTomassjc From United States of America, joined Jan 2010, 842 posts, RR: 2
Reply 18, posted (1 year 10 months 2 weeks 20 hours ago) and read 11591 times:
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Quoting ghYHZ (Reply 7):
Halifax received about 10,000 stranded passengers. A little easier to assimilate into a city of about 400,000 than the case in Gander where 8,000 passengers nearly doubled the town population in one afternoon. Lots of stories out there of the generosity displayed in feeding and housing people for three and four days


There's a great book out there: "The Day the World Came to Town: 9/11 in Gander, Newfoundland" by Jim DeFede, filled with great stories about the wonderful citizens of Gander rallying to accomodate the thousands of stranded passengers.



When once you have tasted flight, you will forever walk the Earth with your eyes turned skyward -Leonardo DaVinci
User currently offlineboeing6594 From United States of America, joined Jun 2010, 39 posts, RR: 0
Reply 19, posted (1 year 10 months 2 weeks 19 hours ago) and read 11117 times:

Quoting cosyr (Reply 17):

I believe it's gate C19. I may be wrong though.


User currently offlinePHLapproach From Philippines, joined Mar 2004, 1240 posts, RR: 20
Reply 20, posted (1 year 10 months 2 weeks 19 hours ago) and read 10847 times:

I went to dispatch school with a guy that works in Scheduling/ Crew Coordination at AA. He had off that day but he knew the person(s) that recrewed 11 the night before the flight. That was probably pretty heavy to walk with that.

User currently onlinethegoldenargosy From United States of America, joined Sep 2010, 362 posts, RR: 0
Reply 21, posted (1 year 10 months 2 weeks 18 hours ago) and read 10155 times:

Quoting boeing6594 (Reply 19):
I believe it's gate C19. I may be wrong though.

You're correct it was gate C19 that UA175 left from. AA11 left from gate B33. UA93 left from gate A17 in EWR. I believe AA77 left from D44 at IAD, AA has since changed gates at IAD. All the gates have American flags hanging over them.


User currently offlineYYZAMS From Canada, joined Feb 2011, 218 posts, RR: 0
Reply 22, posted (1 year 10 months 2 weeks 18 hours ago) and read 10096 times:

I was working the bagroom at DFW for Delta that afternoon. Going into work was eerie. It was the little things you notice. When I parked my car in the parking lot I could actually hear the engine still running. When I got out of my car I could actually hear the door close. The employee lot was near the runway so you never heard the simplicities of hearing the little things like closing your car door. Taking the tram in, we were not allowed in the terminal as the FBI was still doing their sweep. Once they were done we were allowed in, but still no passengers. When I went to the bagroom I heard the steps of my steeltoe boots. It was eerily quiet. No bags belts running. No APUs from the ramp, no taxiing airlplanes. The sight of 2 to 2 Delta MD 11s with the jetway not attached is etched in my mind. Staff took turns standing under or behind aircraft in order to watch them.

On another note, a family member also was ATC for YYZ during 9/11. Let's just say a NWA pilot in the area was ordered to land immediately along with everyone else. This NWA pilot refused to land and headed on to DTW. Military was dispatched because he told ATC no, he wanted to go to DTW. Needless to say he landed pretty quick.


User currently offlinedispatchguy From United States of America, joined Jan 2006, 1249 posts, RR: 2
Reply 23, posted (1 year 10 months 2 weeks 17 hours ago) and read 9544 times:

I worked at American Eagle dispatch on 9/11/01, somewhere at home I still have the actual printer messages that put the US on the nationwide ground stop, and then closed US airspace entirely.

The worst day of my airline career.



Nobody screws you better than an airline job!
User currently offlinem1m2 From Canada, joined Dec 2011, 83 posts, RR: 0
Reply 24, posted (1 year 10 months 2 weeks 17 hours ago) and read 9527 times:

I wasn't working for an airline at the time but I was in college in Gander. It was the final year of maintenance training. I will forever be proud of the actions of the people who helped all of the stranded passengers.

25 canoecarrier : I was going to say, a pilot friend of mine took a photo of that gate when he was pushing back the other day. Said he'd never seen it before. Pretty s
26 AA94 : My mom (an ex-AA employee) used to work under Nydia Gonzalez, the AA OPS agent on dutyat RDU who answered Betty Ong's phone call from AA11. I don't re
27 Post contains links WALmsp : Two part article from USA Today Aug 12/13 2002 about the grounding of all flights. http://www.usatoday.com/news/sept11/2002-08-12-clearskies_x.htm#
28 delta2ual : I was based in Boston at that time and did not know anyone who worked the flights. I did know one of the FC passengers on AA11. She and I worked toge
29 AF1624 : Are there any ATC recordings that we know of from that day ? I'm not creepily looking for ATC recordings of the flights that crashed, but for recordin
30 panova98 : I'm sure many, many of us, flight crews, airport and ground workers, traffic control people, and importantly, passengers have stories, memories, what
31 rampart : I've never seen that. Eye opening indeed. MD-90 is still a contributing A.net member. I wonder if he was ever "interviewed" by any Federal authoritie
32 PA101 : Wow, that is very, very impressive. I had never put much thought into what it meant for such a comparibly small community such as Gander to receive a
33 Senchingo : I remember that day very well. I was working as summer job for students at a German airport during preparation for building terminal 2. One of my frie
34 Maverick623 : He was. And that's what happened. I believe he said he understood the visit, and the agents were friendly.
35 canoecarrier : There was a thread post-9/11 about this wasn't there? He told us about his interview.
36 CONTACREW : I was up in Seattle visiting family for my grandpa's 80th birthday, and i was sleeping in bed and I remember waking up to the 2nd plane hitting the to
37 flyingturtle : My experience... I was a high school student then. I had off at 10 or 11 AM, and spent some time at the computer lab. Answered mails and so. Then I sa
38 F9animal : Worked for NW at the time. Was off that day, and had planned flying non rev to BOS to catch a ride on the ARJ. Luckily I fell asleep, and woke up to t
39 Post contains links and images Viscount724 : Gander 9/11 photo. Stephenville, Newfoundland (YJT) also had 8 diversions, mostly widebodies, visible in these photos. Several other Canadian airport
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