ggsm From United States of America, joined Feb 2011, 6 posts, RR: 0 Posted (2 years 11 months 2 weeks 2 days 4 hours ago) and read 3540 times:
Hello guys, I just bought 2 tickets for my grandparents for the winter holidays and I'm trying to change their seats but I cant seem to find the link or button to do it. It is an award ticket so I really don't know if that's an issue.
I include a screenshot, I've looked everywhere but can nott find the link.
RyanairGuru From Australia, joined Oct 2006, 6370 posts, RR: 6
Reply 1, posted (2 years 11 months 2 weeks 2 days 4 hours ago) and read 3533 times:
I was just thinking "this is really obvious, how can he not work it out" - and was going to screenshot something to show you.... and then I discovered that apparently AA doesn't allow you to change you seat requests on some bookings. Compare the two screenshots I took of two of my upcoming bookings, and you'll see what I'm getting at
In short, I'm not sure you can with that itinerary. Why AA do this I have no idea - even if there are no seats open you'd think you would at least be able to look at the seat map. Maybe try calling them?
ggsm From United States of America, joined Feb 2011, 6 posts, RR: 0
Reply 2, posted (2 years 11 months 2 weeks 2 days 3 hours ago) and read 3529 times:
It's really weird because every single flight I've taken with AA lets me change the seats.. Funny though because when I was in the process of purchasing them a page popped up saying "choose your seats' it also stated "you can choose/change your seats later" so I decided to just skip it but seeing the seats it automatically chose I regret not having choosing them myself. I guess I will have to call them then. Thanks!