toobz From Finland, joined Jan 2010, 694 posts, RR: 0 Reply 1, posted (11 months 1 day 10 hours ago) and read 2549 times:
I think you will enjoy your AY flights. I've had nothing but good experiences on them. This coming from someone that has lived in the US for the past 20 years and flown on US domestic airlines. Compared to them, they are very good. Service is typical Finnish..very professional, not much chit chat from the cabin crew but service is efficient. Drink runs are frequent. Food is hit or miss. On the LHR-HEL run you will most likely get a cold sandwich and a few drink runs. Haven't honestly flown AY on longhaul recently.
In short, AY is punctual, professional and very textbook. You will have a good flight with them
And HEL airport is one of the best in Europe to connect in.
HOONS90 From Canada, joined Aug 2001, 2816 posts, RR: 53 Reply 2, posted (11 months 1 day 10 hours ago) and read 2546 times:
AIRLINERS.NET CREW CHAT OPERATOR
Excellent airline with a very neat and easy to navigate hub. Seat comfort on the A330 is great and the AVOD system has an acceptable variety of movies to choose from. Food however isn't their strongest point. Cabin crew are very polite and professional.
Helsinki Vantaa Airport is one of my favorites in Europe and you'll enjoy transiting there. The Finnair lounge accepts cash if you want to pay a visit.
The biggest mistake made by most human beings: Listening to only half, understanding just a quarter and telling double.
HELyes From Thailand, joined Oct 2010, 759 posts, RR: 1 Reply 7, posted (11 months 1 day 9 hours ago) and read 2529 times:
I agree what said above, I think you can expect a nice clean cabin on A333, ok seat comfort and a professional, attentive crew but yes, small talk isn't a Finnish thing
Food is their weak point, though I like their new sandwiches on short hauls. They have AVOD on A333/343 but the film selection is rather limited, and better bring your own headset.
I would say Finnair offers a solid mid-range product.
HEL is designed for transit passengers so hardly any problems there, you don't even need to leave the non-Schengen terminal.
B747forever From Sweden, joined May 2007, 16825 posts, RR: 11 Reply 12, posted (11 months 11 hours ago) and read 2325 times:
Quoting planeguy727 (Reply 9): A coworker just booked the same because Finnair was hundreds less expensive than anyone else, even lower than Icelandair.
I doubt that AY can make any money on such cheap tickets.
Quoting MSYtristar (Reply 10): This is actually part of a MSY-MIA-JFK-HEL-LHR-LAX-DFW-MSY mileage run on AA, AY, and BA. I won't be staying overnight in any of the cities...just traveling straight through. Should be fun.
That is quite a mileage run! Will you be able to check in for all your flights at MSY?
n729pa From UK - England, joined Jan 2011, 351 posts, RR: 0 Reply 18, posted (10 months 2 weeks 2 days 18 hours ago) and read 1841 times:
Thanks for this interesting info on AY, as I'd like to try them to HEL this year (from LHR) and have a look around the city too at the same time. AY have alwas struck me as a pretty good airline and well run. They offer some of cheapest fares to the Far East too, so it's interesting to see the comments. I will also look forward to my first AY flight later in the year.