swissgabe From Switzerland, joined Jan 2000, 5265 posts, RR: 37 Posted (2 months 1 week 1 day 3 hours ago) and read 875 times:
Dear a.net-friends, I would appreciate if you could help me to conduct a survey about customer loyalty in the airline industry for my thesis. I would be more than glad to share the results here or to anyone who is interested in it. Thanks a lot for your kind help http://freeonlinesurveys.com/s.asp?sid=5dt0y5cbw2dx02t189380
Smooth as silk - Royal Orchid Service /// Suid-Afrikaanse Lugdiens - Springbok
PI4EVER From United States of America, joined May 2009, 599 posts, RR: 2 Reply 1, posted (2 months 1 week 1 day 3 hours ago) and read 872 times:
I hope my response on the survey is helpful. I responded based on loyalty to 2 specific airlines, one in which I hold top tier status from flying 100K+ miles per year, and because both treat me well and demonstrate an appreciation for my business.
Icarus75 From France, joined Oct 2003, 764 posts, RR: 0 Reply 10, posted (2 months 1 week 6 hours ago) and read 751 times:
Survey completed but I have a suggestion : why didn't you add a "premium economy" within your travel classes?
I travel in this class all the time. As it is not Business, I checked Economy in your survey
swissgabe From Switzerland, joined Jan 2000, 5265 posts, RR: 37 Reply 11, posted (2 months 6 days 7 hours ago) and read 688 times:
Quoting b2319 (Reply 9): However, I think punctuality is a much more relevant differentiator than safety record, so I mentioned this in the comments box.
Quoting Icarus75 (Reply 10): Survey completed but I have a suggestion : why didn't you add a "premium economy" within your travel classes?
I travel in this class all the time. As it is not Business, I checked Economy in your survey
thanks a lot for your feedback. I have added the premium economy class into the survey as well
Smooth as silk - Royal Orchid Service /// Suid-Afrikaanse Lugdiens - Springbok
PITingres From United States of America, joined Dec 2007, 954 posts, RR: 12 Reply 12, posted (2 months 5 days 7 hours ago) and read 640 times:
Done. One note, perhaps quantify "cheaper price" a bit, I'll consider price but for me it has to be a significant percentage (say 10% or more, or at least $100). I won't change for a $5 price difference.
swissgabe From Switzerland, joined Jan 2000, 5265 posts, RR: 37 Reply 14, posted (2 months 4 days 11 hours ago) and read 581 times:
Quoting EL-AL (Reply 13):
I wanted to, but I failed to find israel on the nationality list
I copied the list from internet. I had a few problems with that already. Israel been added, but I had to put it at the end of the list because it would move the countries around. Sorry about that.
Quoting PITingres (Reply 12): Done. One note, perhaps quantify "cheaper price" a bit, I'll consider price but for me it has to be a significant percentage (say 10% or more, or at least $100). I won't change for a $5 price difference.
good point, I will put that remark into the analysis for sure.
Smooth as silk - Royal Orchid Service /// Suid-Afrikaanse Lugdiens - Springbok
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