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Miles On US Account Not Posting From LH Flight  
User currently offlinemke717spotter From United States of America, joined Dec 2005, 2401 posts, RR: 5
Posted (8 months 3 weeks 3 hours ago) and read 2549 times:

About two weeks ago I got back from Euro trip that I went on with my family. The trip involved six different flights, all of them of star alliance carriers (UA, AC, LH, and LO). Miles for five of the six flights have been posted on my account, but the last flight, LH FRA-ORD, has not.
http://imageshack.us/a/img15/6551/x4ib.jpg

Anyone know what the problem is and how I should go about getting the miles? I'm not sure those miles didn't post, since the WAW-FRA flight was my connecting leg that same day and its been posted. I already tossed out my boarding passes so that's not going to help, but I'm still able to login on LH's website to see the reservation and my dividend miles is attached on there. Is there anyway to look up what fare class I had?


Will you watch the Cleveland Browns and the Detroit Lions on Sunday? Only if coach Eric Mangini resigned after a loss.
5 replies: All unread, jump to last
 
User currently offlinedeepunderground From Indonesia, joined Dec 2012, 53 posts, RR: 0
Reply 1, posted (8 months 2 weeks 6 days 12 hours ago) and read 2504 times:

Maybe this is a smartass answer, but have you called US instead of posting on an internet message board?

User currently offlineOA260 From Ireland, joined Nov 2006, 26508 posts, RR: 58
Reply 2, posted (8 months 2 weeks 6 days 12 hours ago) and read 2503 times:

Sometimes these thing happen. Just do a retro claim with your carrier FF office.


AEGEAN-OLYMPIC AIR - ΟΛΥΜΠΙΑΚΗ " μέλος στη Star Alliance
User currently offlineplaneguy727 From United States of America, joined Mar 2007, 1211 posts, RR: 1
Reply 3, posted (8 months 2 weeks 6 days 11 hours ago) and read 2493 times:

Go to your DM account page - there is a link for requesting missing mileage. They are fairly quick to reply. My LH flights have always posted in a timely manner. And do remember they say it can take 6-8 weeks for miles to post.


I want to live in an old and converted 727...
User currently offlineBoston From United States of America, joined Jul 2007, 49 posts, RR: 0
Reply 4, posted (8 months 2 weeks 5 days 3 hours ago) and read 2436 times:

Intl flights can take awhile to post to your account. I flew US domestic and it took them about a month to post to my UA mileage account, so either call US or wait for the 6-8 week time frame to pass. My guess is if you call, the rep is just going to tell you about the 6-8 week wait and if it doesn't update around that time then to call back.

User currently offlinersrik From India, joined Oct 2008, 160 posts, RR: 0
Reply 5, posted (8 months 2 weeks 2 days 17 hours ago) and read 2376 times:

Something for you to review ....

On Singpore airlines, when I reach the airport early enough, and if I manage a seat on an earlier flight than the one I am booked on ... the miles will not post on my account. I have to initiate a missing miles process from SQ's website, to get those miles.

Was there some such change to your flight?

In any case, reach out to the airline. Good luck!


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