phxa340 From United States of America, joined Mar 2012, 762 posts, RR: 1 Reply 2, posted (1 month 2 weeks 2 days 13 hours ago) and read 919 times:
Quoting brilondon (Reply 1):
Don't expect much as the FAs are rude and the food is subpar.
You should be on a PS Bird, lay flat business seats. Great movie selection and Wi-Fi. Food is great to be honest, I had steak when I was on it. Service is great too, I had two FAs that consistently checked in on me. Not sure why brilondon has such a beef with UA.
United1P From United States of America, joined Aug 2009, 111 posts, RR: 0 Reply 3, posted (1 month 2 weeks 2 days 13 hours ago) and read 911 times:
I agree with phxa340. Food is good, entertainment is great, and the seat is great especially for the red eye. FA's vary, but are usually good on PS service. Not sure what happened to brilondon when he flew UA.
"You've never been lost until you've been lost at Mach 3." -Paul F. Crickmore
brilondon From Canada, joined Aug 2005, 3782 posts, RR: 1 Reply 4, posted (1 month 2 weeks 2 days 12 hours ago) and read 763 times:
I have not really had great experiences with UA from being sworn at to having cold dinners in First to the constant interruptions whilst I am trying to work by the inconsiderate people banging into me if I am sitting on the aisle in business, and FAs doing nothing but having personal time though the whole flight sitting reading magazines in the back when I was trying to get some water by using the call button. These experiences have not been isolated incidents as they seem to be happening on 1 out of every 5 flights I have take with them.
jetBlue777 From United States of America, joined Jul 2009, 1440 posts, RR: 1 Reply 6, posted (1 month 2 weeks 2 days 8 hours ago) and read 723 times:
I've flown a couple of times in F/J with UA and have flown on the PS sector as well. I'm a big fan of UA's service. From my experience in J, all passengers were addressed by their last names. I've always had positive experiences with UA's flight crew, although in all honesty, the best ones I've had was in economy. Anyways, seats are lie-flat, so very comfortable (even if you'll get the old cradle-type J seats, which is almost lie-flat but comfy nonetheless)
Food is good, although I've had better ones served in economy class on Asian careers (But honestly, it's 5* Asian airlines we're talking about here) Ice cream sundae service after the meal is always appreciated! Entertainment is good as well. You should have access to the UA lounge in LAX as well.
VC10er From United States of America, joined Feb 2007, 2707 posts, RR: 10 Reply 7, posted (1 month 1 week 6 days 9 hours ago) and read 618 times:
Much of the really bad days are gone. I am on United once or twice a month international BF, last month I was on the new p.s. And they have made amazing strides, and still improving. No they are not a 5 star luxury airline, they are better than fine, often good but not Singapore. (Duh) Your expectations going in will have a lot to do with your opinion deplaning!
The world is missing love, let's use our flights to spread it!
kgaiflyer From United States of America, joined Jul 2008, 4011 posts, RR: 1 Reply 8, posted (1 month 1 week 3 days 12 hours ago) and read 493 times:
Quoting brilondon (Reply 1): Don't expect much as the FAs are rude and the food is subpar.
No, not at all.
I've done International Business on UA's YVR-IAD. Always a protein and a vegetarian entrée -- I've actually gotten steak onboard. A great bar. Always the Purser, and we shared FA's with the back of the plane.
The unpleasant, embittered crew members all seem to be on sCO's side, but that seemed to mostly have gone on my YYC-IAH flight three weeks ago.