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Need Help With LH Booking  
User currently offlinePhotoLPPT From Portugal, joined Jul 2004, 567 posts, RR: 1
Posted (2 years 4 months 6 days 3 hours ago) and read 2927 times:

Hi All,

A relative of mine is travelling during next week to Dallas (DFW). Lufthansa sold him a ticket with the following route: OPO-FRA-JFK-EWR-DFW. My question concerns the JFK-EWR transfer, as we already got two different responses from LH call center.

Is it included in the ticket, as LH sold the ticket OPO-DFW as a single ticket, and therefore it is organized by LH, or must my relative find a transfer by his own means once in JFK, in order to catch the new leg of the flight departing from EWR?

All the best for any help,

4 replies: All unread, jump to last
User currently offlineDAL763ER From United States of America, joined Oct 2008, 741 posts, RR: 0
Reply 1, posted (2 years 4 months 6 days 3 hours ago) and read 2909 times:

I made a dummy booking on the LH website and I think I found the flights your friend's going to be on:

LH1181 OPO-FRA 06:15-10:00
LH400 FRA-JFK 10:55-13:55
UA216 EWR-DFW 17:29-20:37

The connection between JFK and EWR will be in your friend's own hands. AFAIK, no airline provides transfer between JFK/EWR/LGA. And if this is the flight selection he has, oh wow, that's quite a tight one; 3.5 hours to connect between JFK and EWR is not a huge amount of time, so I would suggest that he takes a cab to speed things up (though it will cost more than $100-120).

Edit: While it may look like LH was wrong to sell him the ticket as such, the LH website does mention "Your itinerary contains an airport change."

[Edited 2014-01-19 13:42:44]

User currently offlineushermittwoch From Germany, joined Jan 2004, 2999 posts, RR: 14
Reply 2, posted (2 years 4 months 6 days 3 hours ago) and read 2903 times:

He will have to organize the transfer himself.

Where have all the tri-jets gone...
User currently offlinemusapapaya From United Kingdom, joined Apr 2004, 1163 posts, RR: 0
Reply 3, posted (2 years 4 months 6 days 2 hours ago) and read 2878 times:

I would really recommend your friend to phone LH and ask for a re-route - maybe FRA-EWR instead of going into JFK?

Lufthansa Group of Airlines
User currently offlinePanHAM From Germany, joined May 2005, 10930 posts, RR: 33
Reply 4, posted (2 years 4 months 5 days 16 hours ago) and read 2838 times:

By the time he Exits the arrivals with his baggage he has may be 2 hours left, if everything goes well. The he may be "taken for a ride" with a NY cabbie, he should ask the taxi captain to assist with fixing a fare.
Now, last time I drove jfk to ewr it toom me 1 1/2 hours.

He should ask to get a Connection from JFK, if that is not possible from LGA. That should work, but is still tight.

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