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New Passenger Rights In The EU  
User currently offlineMyk From Canada, joined Jul 1999, 455 posts, RR: 0
Posted (9 years 5 months 3 weeks 2 days 16 hours ago) and read 2004 times:

From feb. 17th, passengers have new and "improved" rights in the European Union!

http://europa.eu.int/comm/transport/air/rights/doc/2005_01_19_apr_poster_en.pdf

Your Opinion ?

3 replies: All unread, jump to last
 
User currently offlineBA380 From United Kingdom, joined May 2004, 1466 posts, RR: 8
Reply 1, posted (9 years 5 months 3 weeks 2 days 3 hours ago) and read 1971 times:

i think it is great for the consumer that actually gets messed about, but it may be expensive for airlines, so I guess they will price that into tickets. Still, should be not too much extra cost for airlines and i think it is good that if you get mega messed about, you have to get looked after.


cabin crew: doors to automatic and cross-check...
User currently offlineOzGlobal From France, joined Nov 2004, 2711 posts, RR: 4
Reply 2, posted (9 years 5 months 3 weeks 2 days 1 hour ago) and read 1965 times:


Decent airlines do a lot of this already as a matter of company policy. This 'bill of rights' ensures they don't 'weasle' out of thier responsibilities. Note that the passsenger must meet their responsibilities for on-time check, etc. This helps the airlines by giving a greater shared incentive for ontime departure.



When all's said and done, there'll be more said than done.
User currently offlineSpeedbird2155 From United Kingdom, joined Feb 2005, 871 posts, RR: 5
Reply 3, posted (9 years 5 months 3 weeks 1 day 22 hours ago) and read 1965 times:

OzGlobal

you are right in that many 'decent' airlines already offer many of these as a matter of policy, however, the amounts have varied according to the airline and I think that the EU shouldn't be dictating to airlines what should be offered.

Another issue is that these 'rights' seem to come into play even when the circumstances are outside of the airline control, ie weather, air traffic restrictions etc.


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