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What Can I Expect From BA?  
User currently offlineUSAF757300 From , joined Dec 1969, posts, RR:
Posted (9 years 4 months 4 weeks 1 day 5 hours ago) and read 3456 times:

I am looking at non-reving PHX-LHR in Jan. or Feb. I was just wondering what I can expect from them in terms of IFE, service, meals, etc..... I have never traveled them before, and I would like to give it a try. I was also looking at NW PHX-LGW I have never been on NW longhaul before, how are they? I hear that the IFE on the new 330s is awesome. I would like to fly on a DC-10 also since they wont be around for a lot longer, are they nice?


Please share your experiences and opinions.


Thanks

19 replies: All unread, jump to last
 
User currently offlineKieron747 From , joined Dec 1969, posts, RR:
Reply 1, posted (9 years 4 months 4 weeks 1 day 5 hours ago) and read 3439 times:

I flew BA London to Montreal and it was the best flight experiance of my life! The plane, a 777 was spotless, the food was lovely (I had chicken and pasta), the flight attendants polite, friendly and courteous, and the IFE was great.

Even though I spent a lot of the time looking at the travel map, there was a choice of several films and TV shows. I found the seats to be comfy (I flew economy) and the whole experience was a pleasure. BA is the best in my opinion, even if my opinion is slightly biased!

Regards

Kieron747

Ps. Did I mention free alcohol!?
 Wink

[Edited 2005-04-07 01:34:21]

User currently offlineMNeo From Bulgaria, joined Mar 2004, 776 posts, RR: 1
Reply 2, posted (9 years 4 months 4 weeks 1 day 5 hours ago) and read 3424 times:

I have flown on BA and will fly with them agian this summer on JFK-LHR-SOF and back. I also have to agree that the service is quite good and so is the IFE. The only complaint i have is the seats. Im 6'1 and i still have not found a comftable Y seat across the pond. As you are non revving you might get an upgrade


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User currently offlineCambrian From United Kingdom, joined Sep 2003, 619 posts, RR: 5
Reply 3, posted (9 years 4 months 4 weeks 1 day 5 hours ago) and read 3420 times:

Best flight of your life? In that case, you haven't flown very much.

Expect indifferent service, poor IFE compared to airlines offering on demand.

You may be lucky and find some crew who remembered to take their medication, however.


User currently offlineAeroArgentina From United Kingdom, joined May 2001, 192 posts, RR: 2
Reply 4, posted (9 years 4 months 4 weeks 1 day 5 hours ago) and read 3410 times:

I've flown them on DFW-LGW (777) and LHR-IST-LHR (320) and have been very impressed on their European flights while the transcon was pretty decent.

The European flight had very good food, good IFE (for a 3.5 hour flight), spotless plane, good drinks, and great service. I wish US airlines would learn from that level of service on similar length flights.

On the transcon (probably what u care about anyways), I will say it is much superior to AA and US (the two I've taken internationally). Free booze and good food (for an airline), although their service was ok. Of course it was only one flight so u might see it diferently.


User currently offlineKhenleyDIA From Sweden, joined Feb 2005, 426 posts, RR: 0
Reply 5, posted (9 years 4 months 4 weeks 1 day 4 hours ago) and read 3385 times:

In May I am flying BA from LAX-LHR-LUN. First leg is a 744 Y-class and the second leg is 763? Y-class as well. I know they are in the process of upgrading their 767s but other than that, any experiences or helpful info?

Thanks.
KhenleyDIA



Why sit at home and do nothing when you can travel the world.
User currently offlineBa97 From Canada, joined Apr 2004, 377 posts, RR: 0
Reply 6, posted (9 years 4 months 4 weeks 1 day 4 hours ago) and read 3378 times:

I switched from AC to BA for long haul. I found BA to give you what you pay for and consistant in service. Are there better? Yes. But many worse. That said, flying within Europe they can be spotty. Food is normal airline food but what does one expect. Even Club world is no different than a standard hotel meal. I like the fact I get very few surprises and they are organized.


there is economy class, business class, first class...then Concorde..pure class
User currently offlineCaribb From Canada, joined Nov 1999, 1637 posts, RR: 8
Reply 7, posted (9 years 4 months 4 weeks 1 day 3 hours ago) and read 3369 times:

I'm heading out on BA to AMS from YUL this Saturday... connecting at LHR. I'm only taking BA to have my first flight in a 777. I'm told the seat width on BA economy is really tight. I usually fly KLM and they are ok but also a bit tight as well. So sounds like service is good. I hope the connection goes well. I'm only staying in Europe one day.

One question from on BA.. I'm told I'll only go through passport control in Amsterdam and not London. Isn't LHR-AMS considered a "domestic flight" within the EC? I flew AMS-ATH and never saw customs last December... so how is it I'll be going through customs at AMS and other passengers originating in London won't be? Seems odd, I thought I'd go through customs to enter the EC in England and then use the LHR-AMS flight as an internal flight.


User currently offlineManni From South Korea, joined Nov 2001, 4221 posts, RR: 22
Reply 8, posted (9 years 4 months 4 weeks 20 hours ago) and read 3318 times:

The UK is not a Shengen country, that's why you have to clear immigration upon arrival in the UK coming from another destination within the EC, in contrast to flights between Shengen countrys, such as ATH-AMS.


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User currently onlineSDLSimme From Sweden, joined Feb 2005, 455 posts, RR: 0
Reply 9, posted (9 years 4 months 4 weeks 18 hours ago) and read 3270 times:

I flew a BA 744 in world traveller class last month ARN-LHR-BKK and I really liked them. The PTVs were nice. The only complaint I have is that we weren't given a choice of meals, they just gave us something. It was the same thing with breakfast (although breakfast service was delayed due to turbulence and had to be served close to arrival so it was a bit rushed, which I can understand). I don't know if they usually have two choices but on this flight, they didn't.
Otherwise I really liked them. The plane was in good shape and the FAs were friendly.

I didn't like them as much as I liked QF on the way back though  Wink



A319-A321, A332-A333, RJ85, B733-B738, B743-B744, B752, B762-B764, B772-B773, CRJ200-CRJ700, Dash 8 Q300-Q400, ERJ 145,
User currently offlineWheelsatc From United Kingdom, joined Oct 2004, 111 posts, RR: 0
Reply 10, posted (9 years 4 months 4 weeks 17 hours ago) and read 3254 times:

BA and VS are the best airlines in Europe by some distance. They are better at different things but generally BA are very good.

User currently offlineCaribb From Canada, joined Nov 1999, 1637 posts, RR: 8
Reply 11, posted (9 years 4 months 4 weeks 17 hours ago) and read 3221 times:

Manni - BA is telling me I don't have to clear customs in the UK, I clear them in AMS... that's why I brought it up.. it would seem more logical to clear customs upon the EC Nation you are entering.

User currently offlineFlighttime From United Kingdom, joined Jan 2005, 65 posts, RR: 0
Reply 12, posted (9 years 4 months 4 weeks 16 hours ago) and read 3157 times:

You don't have to clear customs or immigration in London if you are in direct transit to another destination (ie you are not entering the UK if remaining airside). Shengen only applies to travel commencing and ending within the Shengen area, I believe.

User currently offlineTimRees From United Kingdom, joined Aug 2001, 354 posts, RR: 0
Reply 13, posted (9 years 4 months 4 weeks 15 hours ago) and read 3144 times:

Quoting Cambrian (Reply 3):
Best flight of your life? In that case, you haven't flown very much.

Can't agree....why do people knock BA so often.
As airlines go, I think in Y class at least, BA is difficult to beat.

I've flown quite a lot with many airlines and BA beats all US airlines across the pond hands down, and in my experience were better than some of the 'favourites' long haul such as SQ and QF. I'd say CX was an equal. I used to be a VS fan, but I'd say in Y class BA now beats Sir Richard's product.

Can't talk for premium classes (yet) unfortunately!


User currently offlineLeeshu From United Kingdom, joined Jan 2004, 1 posts, RR: 0
Reply 14, posted (9 years 4 months 4 weeks 11 hours ago) and read 3061 times:

This is my first post.
I travelled to New York and back last week with BA, they upgraded us to World Traveller Plus out from Heathrow, which in my opinion has the best IFE and games I have seen in a while, the crew were very friendly and had time to chat to the passengers. I would recommend BA transatlantic.



one day I might post something....
User currently offlineKieron747 From , joined Dec 1969, posts, RR:
Reply 15, posted (9 years 4 months 4 weeks 10 hours ago) and read 3051 times:

Quoting Cambrian (Reply 3):
Best flight of your life? In that case, you haven't flown very much.

Expect indifferent service, poor IFE compared to airlines offering on demand.

You may be lucky and find some crew who remembered to take their medication, however.

Jees dude,

I have flown quite a lot actually, transatlantic on British Airways, United and Air Canada. In my humble opinion British Airways was the best in every respect.

Kieron747


User currently offlineKLMA330 From Canada, joined Feb 2005, 697 posts, RR: 2
Reply 16, posted (9 years 4 months 4 weeks 10 hours ago) and read 3034 times:

What you can expect is service befitted of an airline which once held the title "The World's Favourite Airline". Although they may not use that line anymore, I think they are at least One of the world's favourite airlines. Service is great, efficient, professional, with British eloquence. Granted it's been a while since I've flown them, but even still, BA is BA  Smile

User currently offlineACDC8 From Canada, joined Mar 2005, 7642 posts, RR: 35
Reply 17, posted (9 years 4 months 4 weeks 9 hours ago) and read 3015 times:

BA is a great company to fly. Last time I flew them was LHR-YVR and we had lamb w/ mint sauce for lunch, not bad for econo class. Their Club World is really good too, I like how the seating is arranged.

cheers,
Patrick



A Grumpy German Is A Sauerkraut
User currently offlineFbgdavidson From United Kingdom, joined Oct 2004, 3706 posts, RR: 28
Reply 18, posted (9 years 4 months 4 weeks 8 hours ago) and read 3015 times:

BA is pretty solid in terms of service across all classes, it doesn't vary wildly like some airlines (*cough* VS *splutter*  ) although in my opinion Y is Y is Y. It is always going to be grim!

While BA aren't as hot as CX and SQ they are a fair way above the average carrier, I am just fortunate to be UK based and fly them on 90% of my flights. Club World certainly is a very decent J product, see a few of my trip reports...

[Edited 2005-04-07 22:23:27]


"My first job was selling doors, door to door, that's a tough job innit" - Bill Bailey
User currently offlineSpeedbird2155 From United Kingdom, joined Feb 2005, 875 posts, RR: 5
Reply 19, posted (9 years 4 months 4 weeks 6 hours ago) and read 2994 times:

As a BA employee, I'd just like to say thanks to all of you that have faith in us as a quality carrier. It can be a bit depressing when we keep getting knocked and your efforts to ensure passenger satisfaction never seem to be appreciated. However, knowing that so many of you believe in us is an inspiration to continue to do the best we can to make you happy. As an airline, we recognise that we can get it wrong at times, but when we do, we will make the effort to handle the situation and make it right. I recently had the opportunity to have a lengthy conversation with one of our top gold cardholders, who has also travelled extensively with other carriers and hearing his views on why he keeps flying BA certainly was an eye-opener. I always remember that conversation and the words he used and use that as my inspiration to keep going.

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