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Northwest Airlines: What To Expect?  
User currently offlineCgagn From Canada, joined Sep 2003, 345 posts, RR: 0
Posted (9 years 3 hours ago) and read 5161 times:

I'm flying from Saskatoon to Las Vegas on Nov 16/05. I've decided to give Northwest a try for 2 reasons: to fly on a DC9, and secondly, to fly on a 757. I'm booked on Nov 16 on NW777 leaving MSP at 11:20am for LAS. Is this a 757-300, that would be a nice surprise? What about NW774 leaving LAS on Nov 21 at 1:05am? And what should I expect from Northwest? I've mosly flown Air Canada and Westjet here in Canada, and British Airways, British Midland and Easyjet in Europe, so this is my frist experience with an American airline. Any thoughts or comments would be appreciated. Thanx

C-GAGN


Widebodies flown on: A330-300,A340-300,A380-800,747-400,767-200ER,767-300ER,777-200A,777-200ER,777-200LR,777-300ER
26 replies: All unread, showing first 25:
 
User currently offlineJetpixx From United States of America, joined Jul 2004, 845 posts, RR: 1
Reply 1, posted (9 years 3 hours ago) and read 5176 times:

I fly NW pretty frequently these days - mostly FLL-DTW-CAK or CLE, although in September I will connect through MEM for the first time.

There service is pretty decent, although no better or no worse than any of the other airlines. They treat the pax friendly enough, but the snacks or food are nothing to speak of, if served at all - usually just a soda, some nuts and a smooth flight.

As long as I get there on-time, I don't need all these other frills - I can keep myself occupied for a few hours - or eating, I just need to eat a snack before or after my flight.


User currently offlineCO737 From United States of America, joined Dec 2000, 143 posts, RR: 0
Reply 2, posted (9 years 2 hours ago) and read 5109 times:

Like Jetpixx said, there's nothing outstanding about Northwest's service, its not great but its not bad either. The planes are always fairly clean, although some of their older 757s are starting to look a little dated so hopefully you won't be on one of those. As far as food goes, I've found that the snack boxes that you can buy have a good deal of food for the price that you pay (I think its $5).
The only problem I have is connecting in MSP, but since you're flying mainline and not switching onto Mesaba (which I have to do most of the time), then you should be all right.



Every takeoff is optional, but every landing is mandatory.
User currently offlineAccess-Air From United States of America, joined Sep 2000, 1939 posts, RR: 13
Reply 3, posted (9 years 2 hours ago) and read 5103 times:

Why not just get on the planes and go?? Why do you need to know what to expect? Wheres the sense of adventure?? Where the spontanaety in your trip if you know exactly what to expect....Im not saying go un prepared, but just dont ruin your trip by soliciting someone elses bad opinion or good opinion...because you might end up hating your trip before you even start....
Just a thought...

Access-Air



Remember, Wherever you go, there you are!!!!
User currently offlineCgagn From Canada, joined Sep 2003, 345 posts, RR: 0
Reply 4, posted (9 years 2 hours ago) and read 5098 times:

Quoting Access-Air (Reply 3):
Why not just get on the planes and go?? Why do you need to know what to expect? Wheres the sense of adventure?? Where the spontanaety in your trip if you know exactly what to expect....Im not saying go un prepared, but just dont ruin your trip by soliciting someone elses bad opinion or good opinion...because you might end up hating your trip before you even start....
Just a thought...

Access-Air

Excellent point! Thanx for that thought.

C-GAGN



Widebodies flown on: A330-300,A340-300,A380-800,747-400,767-200ER,767-300ER,777-200A,777-200ER,777-200LR,777-300ER
User currently offlineNorthwestair From Poland, joined Jul 2001, 647 posts, RR: 5
Reply 5, posted (9 years 1 hour ago) and read 5046 times:

I really don't care who I fly anymore. I fly NW just because I work for them, but I would like to fly US just once. I also would like to fly WN not just from OKC-DAL but maybe cross country and see how it ranks with others. And maybe one day I will get to fly on an Antonov or Tupelov or even an IL A/C. I would have to agree with Acess. Just get on the Plane and go. Enjoy your trip.


I don't care who you fly just as long as you fly
User currently offlineDrerx7 From United States of America, joined Jun 2000, 5162 posts, RR: 8
Reply 6, posted (8 years 12 months 4 days 14 hours ago) and read 4892 times:

Northwest's domestic service is about as basic and barebones as you can get. There will be no frills whatsoever--so don't expect much. You'll get what you expect--to fly on a DC9 and a 757 both good planes. Northwest service is definately not bad but don't expect anything else.


Third Coast born, means I'm Texas raised
User currently offlineHavaloc From United States of America, joined Feb 2005, 79 posts, RR: 0
Reply 7, posted (8 years 12 months 4 days 6 hours ago) and read 4750 times:

Couple of things of note re: Northwest.

The DC-9s are very nice, and they have a well constructed feel (that is, they seem very durable). Try and look in the flight deck when boarding. The 9s also pitch up more on takeoff.

And, on the 757-300, try not to sit in the back as the plane is very long. In fact, it's so long that it's known to flex and bend in turbulence.



DC-9
User currently offlineJAFA From United States of America, joined Aug 2003, 782 posts, RR: 4
Reply 8, posted (8 years 12 months 4 days 6 hours ago) and read 4725 times:

Here is what to expect:
There will be blankets but no pillows or magazines. Audio/video is not offered on domestic flights.

On the flight to MSP you may purchase a 3oz bag of trail mix (cashews, almonds, and raisins) for $1. In the airport this would easily be $2-3. IMHO Its very tasty. Some people buy some to take home.

On the flight to LAS a snack box can be purchased. Your flight will feature the white smart snacks box which includes (stoned wheat crackers, cheddar cheese spread, 2 snackwells cookies, baked apple granola bar, and trail mix package- (walnuts, almonds, dried fruit pieces) Price $3.

All flights offer free sodas, juices, coffee, tea, water.
Cocktails, beer, and wine can be purchased for $5.


User currently onlineCarfield From United States of America, joined Dec 2003, 1893 posts, RR: 9
Reply 9, posted (8 years 12 months 3 days 18 hours ago) and read 4606 times:

There are pictures of the snack boxes and trail mix at www.nwa.com. You can check it out...

Carfield


User currently offlineBluewhite From Hong Kong, joined Jul 2001, 333 posts, RR: 0
Reply 10, posted (8 years 12 months 3 days ago) and read 4420 times:

I just flew NW internationally, both in WorldBusiness and Economy.
Overall, I agree with most other posters - decent and professional service, whether in the front or the back. Business seat very good actually but it highlights the big gap with Economy product - very basic (no personal TV's, food etc.). The lounge at Narita - functional, very busy, with snacks and drinks only, but has great views of one of the runways!

BW


User currently offlineMir From United States of America, joined Jan 2004, 21521 posts, RR: 55
Reply 11, posted (8 years 12 months 2 days 23 hours ago) and read 4409 times:

I can't say that the service on NW is bad, but it's hard to critique the service when there hardly is any. You'll get a drink, a little bag of pretzels, and a seat. That's about it. To be fair, their international service is halfway decent, but I've decided that I'll make the drive down to FAR to fly UA this year instead of flying from GFK on NW.

-Mir



7 billion, one nation, imagination...it's a beautiful day
User currently offlineHZ747300 From Hong Kong, joined Mar 2004, 1656 posts, RR: 1
Reply 12, posted (8 years 12 months 2 days 23 hours ago) and read 4401 times:
Support Airliners.net - become a First Class Member!

Quoting Drerx7 (Reply 6):
Northwest's domestic service is about as basic and barebones as you can get. There will be no frills whatsoever--so don't expect much. You'll get what you expect--to fly on a DC9 and a 757 both good planes. Northwest service is definately not bad but don't expect anything else.

So true... Try searching in the trip reports section. It can be entertaining to read how others experiences went. Obviously those are one-time experiences, but from my experiences in does give a fairly good indication of what to expect.



Keep on truckin'...
User currently offlineNASCARAirforce From United States of America, joined Feb 2005, 3178 posts, RR: 4
Reply 13, posted (8 years 12 months 2 days 14 hours ago) and read 4289 times:

Hopefully you won't be expecting a strike still. I have been out of the loop for about a week, but aren't the flight attendants supposed to go on strike as well as mechanics some time in August? My mom called me from Detroit and said that NW wanted their flight attendants to train the SCABS in case their was a strike so that the Scabs could take over. That was part of the reason I am flying Spirit on MCO-DTW instead.

User currently offlineJoseMEX From Mexico, joined Oct 1999, 1539 posts, RR: 24
Reply 14, posted (8 years 12 months 2 days 13 hours ago) and read 4217 times:

While we're on the subject:

I'll probable be flying MEX-DTW-CDG in Y next month. Any idea of what (if any) kind of food I'll get, particularly on the MEX-DTW leg? Oh, and does NW serve Coke or Pepsi (just curious)? I flew them several years ago and they served Pepsi.


User currently offlineDrerx7 From United States of America, joined Jun 2000, 5162 posts, RR: 8
Reply 15, posted (8 years 12 months 2 days 13 hours ago) and read 4196 times:

I just went to check out there meals at NWA.com--it appears that the 'food for purchase' are simply cold sandwiches. I'd fly NW again but their lack of service will make them my 3rd or 4th choice.


Third Coast born, means I'm Texas raised
User currently onlineCarfield From United States of America, joined Dec 2003, 1893 posts, RR: 9
Reply 16, posted (8 years 12 months 2 days 13 hours ago) and read 4185 times:

Yes, BOB includes mainly snacks... JAFA already gives you a preview of the service. You are flying mostly medium haul flight, so not even sandwiches... only snack boxes on your second segment.

Also there is no more free pretzels as mentioned by JAFA... NW only offers free non-alcoholic beverage... okay... they sell bags of snacks for $1.

Well in the US, I guess CO is the last domestic airline offer a full complimentary meal experience, except UA on p.s. JFK-LAX/SFO flights, and F9 offering some wraps on DEN outbound long haul flights to east coast. All other airlines offer snacks and some forms of BOB.

Sadly, BOB is the way that US airlines are heading now.

Carfield


User currently offlineBAW2198 From United States of America, joined Dec 2003, 637 posts, RR: 4
Reply 17, posted (8 years 12 months 2 days 12 hours ago) and read 4174 times:

You'll like them. I flew on them for the first time this last may ALO_MSP_DCA No channel like UA has but they has an awesome snack box for $3. Other than that, good service, good equip. Enjoy the DC9's while they are still around. Great ride!!!

Happy flying!!

Baw2198



"And remember, Keep your stick on the ice"--->Red Green
User currently offlineContinental From United States of America, joined Jun 2000, 5507 posts, RR: 18
Reply 18, posted (8 years 12 months 2 days 12 hours ago) and read 4119 times:

QUESTION FOR NWA EMPLOYEES OR ALL WHO KNOW:

I'm checking my MSP-JFK flight for tomorrow, and it says it's on schedule, but it says: Gate: HGR. Earlier today it said Gate: C12. HGR must mean hangar, what's going on?


User currently offlineCgagn From Canada, joined Sep 2003, 345 posts, RR: 0
Reply 19, posted (8 years 12 months 2 days 7 hours ago) and read 4023 times:

Yes, I read recently about the possible strike action. Had I known that at the time of booking I may have booked AC, the only real alternative here in YXE. WS only flew to LAS on certain days, so the choice was small. I booked BA for my trip to Europe earlier this year, and they were talking about job action or something. Twice I booked AC several times back in the late 90s when there were strike rumours and I haven't got caught yet. I was supposed to fly on Jetsgo for the first time 2 days after they shut down, so hopefully that's my bad luck for now. But seriously, I'll be paying close attention to the situation at NW. Thanx for all the replies!

C-GAGN



Widebodies flown on: A330-300,A340-300,A380-800,747-400,767-200ER,767-300ER,777-200A,777-200ER,777-200LR,777-300ER
User currently offlineJAFA From United States of America, joined Aug 2003, 782 posts, RR: 4
Reply 20, posted (8 years 12 months 2 days 2 hours ago) and read 3914 times:

The only POSSIBLE strike at NW right now is by the mechanics on or after August 20, 2005. Again that is POSSIBLE, a deal could be reached, the mechanics could stay on the job, a PEB could be invoked.

NW flight attendants are not close to going on strike, negotiations are still taking place. The company is hiring 1200 "replacement" flight attendants, how can 1200 new people replace 10,0000 experienced people? If they truly plannned on replacing the FA's then they would be hiring 10,000.


User currently offlineNWrr From United States of America, joined Mar 2005, 84 posts, RR: 0
Reply 21, posted (8 years 12 months 1 day 19 hours ago) and read 3830 times:

Quoting JoseMex:
Oh, and does NW serve Coke or Pepsi (just curious)? I flew them several years ago and they served Pepsi.

Yes, they still serve Pepsi. Sad (Sorry, I still prefer Coke any day, but that's just me)

Quoting Continental:
QUESTION FOR NWA EMPLOYEES OR ALL WHO KNOW:

I'm checking my MSP-JFK flight for tomorrow, and it says it's on schedule, but it says: Gate: HGR. Earlier today it said Gate: C12. HGR must mean hangar, what's going on?

Since I don't work at MSP, I can only substantiate a guess, which is that they probably swapped out the equipment and that the plane you are going to be on is currently at the hangar.

As far as FAs going on strike, the "replacement workers" are in case some PFAA members decide to do a sympathy strike and/or refuse to cross an AMFA picket line.



Welcome to the back of the boat...the non-rev section
User currently offlineFlyGuyClt From United States of America, joined Aug 2005, 537 posts, RR: 8
Reply 22, posted (8 years 12 months 1 day 14 hours ago) and read 3756 times:

You should expect human beings who most likely will treat you with respect.

A clean airplane with a professional crew.

Modern Airport Facilities. ( MSP and DTW are in the top 10 J.D. Powers and associates most preferred list.)

Your luggage on arrival is the goal of NWA.

A variety of beverage options and for purchase meals. Info can be found at www.nwa.com

The ablity to check in online at www.nwa.com up to 24 hours before departure or use one of the many electronic service centers in airports through out North America.

And when you get off, a crew member who says "Thank You!"

Thanks For Flying NWA ! ! !

Safe Flying  Smile



Florida Express, Braniff II and ......
User currently offlineBWI757 From Israel, joined Dec 2004, 429 posts, RR: 2
Reply 23, posted (8 years 12 months 1 day 14 hours ago) and read 3745 times:

FlyGuyCLT is BACK?????? (Must by, you're respected by the long-gone Piedmont Girl)

Welcome back, you definitely were missed!

BWI757



I live in the US but my heart is in Jerusalem!
User currently offlineFlyGuyClt From United States of America, joined Aug 2005, 537 posts, RR: 8
Reply 24, posted (8 years 12 months 1 day 14 hours ago) and read 3736 times:

Yes, it is me. Many thanks for your kind words !

I was surprised to see that list pop up. Most are gone  Smile Us old farts are few and far between anymore huh?

Safe Flying and Happy Posting !



Florida Express, Braniff II and ......
25 N801NW : I'd like to associate myself with the text quoted above, wholehearted and unreservedly. Yes, I'm having a three dollar word day.
26 BWI757 : Now if we could only get B747Skipper back, all would be right with the world...and a RR for FlyGuyCLT for COMING BACK! BWI757
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