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United And The 777  
User currently offlineJkw777 From , joined Dec 1969, posts, RR:
Posted (10 years 9 months 1 week 6 days 15 hours ago) and read 3700 times:

Hi there,

Just curious about United and the 777 on long haul routes to and from the UK to US.

Anyone got any experience with the service, and so on?

Justin Big grin

Justin Wood - Woof Photography

10 replies: All unread, jump to last
User currently offline727EMflyer From United States of America, joined Mar 2005, 547 posts, RR: 0
Reply 1, posted (10 years 9 months 1 week 6 days 14 hours ago) and read 3698 times:

No rides across the atlantic, but I have taken UA 777's between HNL and NRT in both business and coach. Its a comfortable ride and I like the interiors. Coach service is pretty much coach service. The FA's were pretty attentive up in front. I'm not sure why, but they stopped all the IFE, including audio (Channel 9 too damnit!) during Take-off and landing. I have only flown with PTV's on these trips, so maybe they have to shut off the video and they audio just goes with it.

User currently offlineGSPSPOT From United States of America, joined Sep 2003, 3383 posts, RR: 2
Reply 2, posted (10 years 9 months 1 week 5 days 12 hours ago) and read 3648 times:

I only flew a UA 777 IDA-FRA on a combined UA/LH ticket. It was in coach, and not long after the 777 was introduced (March 1996). Was very impressive at the time. Great interior. The IFE was great, but not AVOD like others have now. Service: The F/A's did a disappearing act right after dinner for most of the flight. Our return flight on LH was such a polar opposite experience. The F/A's were up & down the aisles constantly with trays of water, juice and soft drinks in between actual "services". What a difference!

Finally made it to an airline mecca!
User currently offlineUnited905 From United Kingdom, joined Feb 2005, 158 posts, RR: 0
Reply 3, posted (10 years 9 months 1 week 5 days 11 hours ago) and read 3642 times:

Hi ive flown united cross the pond on the 777.LHR.JFK.Great aircraft great airline.The service was very good and with the ptv the time just flew.

thank you for flying united
User currently offlineChristao17 From Thailand, joined Apr 2005, 980 posts, RR: 8
Reply 4, posted (10 years 9 months 1 week 5 days 8 hours ago) and read 3637 times:

I'll add my two cents worth:

UA's 777 service is pretty good. Not as good as most of the European carriers, and the lack of AVOD IFE is a pain, but will get resolved after BK is over.

If you're travelling in Business, I personally prefer the 747, but that's just me.

UA's food service is actually quite good, and I've found that if you are friendly with the flight attendants and good natured, the attentiveness increases. One trick that has worked wonders for me - again, in Business Class - is when they ask preference for meal choice I say something like, "Well, it doesn't much matter - if you're running low on something, just bring me whatever you have enough of."

The response is always very appreciative, then they ask what my preference would be anyhow, and I always seem to get it!

Sneaky, eh?

Keeping the "civil" in civil aviation...
User currently offlineUAcosCS From , joined Dec 1969, posts, RR:
Reply 5, posted (10 years 9 months 1 week 1 day 2 hours ago) and read 3586 times:

Quoting Christao17 (Reply 4):
UA's food service is actually quite good, and I've found that if you are friendly with the flight attendants and good natured, the attentiveness increases.

isn't that with anybody?

The 777's are nice, and granted service isn't always the best. F/A's in the US don't serve you quit like anybody else in the world, they think of themselves first, then you. But the lane is great, and the time will fly by with the PTV.

User currently offlineZKEOJ From New Zealand, joined Feb 2005, 1183 posts, RR: 6
Reply 6, posted (10 years 9 months 1 week 1 day ago) and read 3579 times:

I did IAD-LHR and LHR-ORD 2 years back. I liked United's service, and the connections to/from BUF. Of course, channel 9 is the ultimate inflight entertainment for an aviation lover. The only downside was that I felt that the seats were small and narrow with little pitch on both flights. I know they are not smaller than with most other airlines, but it just felt like it. Other than that I had great flights...


User currently offlineDsa From , joined Dec 1969, posts, RR:
Reply 7, posted (10 years 9 months 1 week 22 hours ago) and read 3575 times:


I flew UA LHR - ORD and back on the 777 and found the service excellent, entertainment acceptable and the aircraft excellent!

User currently offlineSplitzer From United Kingdom, joined Feb 2004, 151 posts, RR: 0
Reply 8, posted (10 years 9 months 1 week 13 hours ago) and read 3539 times:

Flew UA904 and UA905 back in February. Food was good - choice of chicken or pasta and some rather nice Yorkshire Dales Toffee Ice-cream Big grin and then a snack consisting of a sandwich, crips and Twix. Several drinks round were made, including pretzels shortly after take-off. They also came back round with leftover ice-cream, which I couldn't refuse...

The PTVs were entertaining with a good range of films and obviously Channel 9 (tip: take your own headphone as they collect in United ones at the start of decent, meaning you miss out on the 'best' bit). Return leg, was seated in Premium-economy (slightly more leg-room but not worth paying for considering the chances you'll be put there for free anyway) the service was a little lacking, but I'd put it down to the flight times (red-eye). Overall, highly recommended flying!

User currently offlineBananaBoY From United Kingdom, joined Oct 2004, 1629 posts, RR: 21
Reply 9, posted (10 years 9 months 6 days 3 hours ago) and read 3497 times:


Shoulda dropped me a line! I have flown UK-US approx 10 times in the T7 with United, in all classes and found them to be very good.

Economy service is efficient. The seats are fairly comfortable (and an inch wider AFAIR than the 747) and have the seat back TV. Programming is not fantastic, but there should be a couple of movies that appeal and can make the trip pass a little quicker. Channel 9 is obviously pretty good fun, and take heed of the tip above about your own headphones! Meals aren't bad, though I usually go for the low-fat stuff now as I don't think it is always particularly healthy, particularly the snack pre-landing which is (was) crisps, cheese ham and egg bagel and chocolate, but its nice to have a choice.
Legroom is a little limited, but I like the 2-5-2 in Economy.
EconomyPlus is nice if you can get it.. go for the last row of EconPlus if you can, so you can sit back in comfort without "recliners remorse!"  Wink

Which class are you travelling in?

Business is nice... not the flat beds, but I prefer it over BA.

Or are you going First Class? (you flash git!)  box  It IS great!


All my life, I've been kissing, your top lip 'cause your bottom one's missing
User currently offlineLevg79 From United States of America, joined Sep 2003, 1013 posts, RR: 0
Reply 10, posted (10 years 9 months 5 days 16 hours ago) and read 3477 times:

Quoting Splitzer (Reply 8):
(tip: take your own headphone as they collect in United ones at the start of decent, meaning you miss out on the 'best' bit

When I flew UA's T7 last year, the F/As were collecting the headphones during descent. I asked if I could hold on to mine so I could listen to Ch. 9 and the F/A agreed. On my return trip, they did not collect them at all.


A mile of runway takes you to the world. A mile of highway takes you a mile.
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