Sponsor Message:
Travel Polls & Prefs Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
SIN-KUL : MH Or SQ First?  
User currently offlineMAS777 From United Kingdom, joined Jul 1999, 2937 posts, RR: 6
Posted (9 years 3 months 2 weeks 5 days 11 hours ago) and read 4010 times:

Have done a search on Trip Reports - most of us here seem to have tried and loved MAS' First Class service on the KL-Singapore Shuttle. Not many seem to have flown SQ First on this sector recently (according to the Search on Trip Reports).

I last flew MH First KL-SIN return last year as a Flying Dutchman Gold Elite member and thought it was the 'bees-knees'. Excellent service, superb lounge at KUL and fantastic mileage and points in return.

Now - with the advent of the disasterous Flying Blue - MAS no longer earns points with Flying Poo - only mileage. I have therefore foregone my long beloved relationship with MAS to try Singapore Airlines on my next Far Eastern trip to Bali. I need to do a quick run to KL whilst in Singapore but am torn between earning points with my new Star Alliance membership (and jumping tiers) or just going with MH (despite no accrual) just for the sake of experiencing their wonderful service.

Bear in mind - I plan to connect off my LHR flight at SIN with 65 mins ground time (so little chance to use SQ Lounge) on the way up to KL.

Any thoughts?

MH because they deserve my custom or SQ for the tier points?

19 replies: All unread, jump to last
 
User currently offlineChrisrad From Australia, joined Dec 2000, 1072 posts, RR: 8
Reply 1, posted (9 years 3 months 2 weeks 5 days 11 hours ago) and read 3996 times:

MH because they are better than SQ, why change if you know you'll be with the best there is? You should join Enrich if you plan to use MH in the future, pretty easy to rack up points.


Welcome aboard Malaysia Airlines! Winner of Best Cabin Staff 2001,2002,2003,2004,2007,2009,2012
User currently offlineMAS777 From United Kingdom, joined Jul 1999, 2937 posts, RR: 6
Reply 2, posted (9 years 3 months 2 weeks 5 days 11 hours ago) and read 3977 times:

Debated over this long and hard. Do quite a lot of flying within Europe and across the USA too - Enrich programme was not quite right. Am already a bmi member (although usually fly other STAR members rather than BD) so seemed obvious to keep banking points into STAR for the 2-3 trips to the Far East rather than start a whole new programme with Enrich.

User currently offlineChrisrad From Australia, joined Dec 2000, 1072 posts, RR: 8
Reply 3, posted (9 years 3 months 2 weeks 5 days 11 hours ago) and read 3969 times:

On the other hand SIN-KUL is not exactly a huge points earner, considering the 40 minute flight


Welcome aboard Malaysia Airlines! Winner of Best Cabin Staff 2001,2002,2003,2004,2007,2009,2012
User currently offlineAri From UK - England, joined May 2005, 131 posts, RR: 0
Reply 4, posted (9 years 3 months 2 weeks 5 days 10 hours ago) and read 3957 times:

Hey

My mum comes from Bali and we go back usually every other year. I suppose it may be a diffrent situation as we fly from MAN and in economy!  tongue  But I like flying SQ, service is good and transit in singapore is easy!well...whatever you choose have a great time in Bali!It's great there!I can't wait to go back there. Big grin

ari


User currently offlineLufthansa747 From Philippines, joined May 1999, 3201 posts, RR: 34
Reply 5, posted (9 years 3 months 2 weeks 5 days 9 hours ago) and read 3874 times:

MH is much better on SIN-KUL-SIN, however if you can make use of the SQ F lounge at SIN (you said no time), then I would do SIN-KUL SQ and KUL-SIN MH, bought separately as ex-KUL is cheaper.


Air Asia Super Elite, Cebu Pacific Titanium
User currently offlineChrisrad From Australia, joined Dec 2000, 1072 posts, RR: 8
Reply 6, posted (9 years 3 months 2 weeks 5 days 7 hours ago) and read 3791 times:

Quoting PhilSquares (Reply 5):
?????? LOL

What's so funny? I already have enough points for a return trip to Europe from Australia? and I only joined Jun 2004, I also have a Visa card as well that I can transfer reward points onto Enrich. Slightly better than some other well known airlines.... QF for example thats more "LOL" I'm afraid



Welcome aboard Malaysia Airlines! Winner of Best Cabin Staff 2001,2002,2003,2004,2007,2009,2012
User currently offlineBicoastal From , joined Dec 1969, posts, RR:
Reply 7, posted (9 years 3 months 2 weeks 5 days 6 hours ago) and read 3749 times:

Did you search the Polls and Preferences forum? There may be some useful opinions there, too.

User currently offlineMAS777 From United Kingdom, joined Jul 1999, 2937 posts, RR: 6
Reply 8, posted (9 years 3 months 2 weeks 5 days 4 hours ago) and read 3666 times:

PhilSquares - this is not a thread to take the p*ss about which one is better. I have flown with MAS, SQ, BA, AF and KLM for over 20yrs between LHR and KUL and I have to agree with Chrisrad - MAS remains MY airline of choice.

I am only flying SQ on this occasion as a ('silent') protest against AF-KLM and their awful Flying Blue programme.

Interesting replies on here which is not unappreciated but please read my questions more carefully. I am more interested in whether people here think SQ offers as good a service on the short 50min hop from Singapore to KL and back - ie...

1. MAS serves alcohol and hot snacks from a trolley on the route. The Golden Lounge in KL is one of the best I have ever been in - with a full restaurant buffet service and free flowing champagne. I also had a massage in their Spa there on my last visit. The MH lounge at Changi also has a selection of hot food.

2. What is SQ's First service like on this short-route - bear in mind - I have about 15 mins to spend in their First Class Lounge in Singapore (as transit would only be 65mins if I caught the SQ flight). What's the food like on-board. I've read the few trip reports - seems the light-meal arrives on a tray and soft-drinks are offered. I have been in their KL Lounge and its pretty stark.


User currently offlinePe@rson From United Kingdom, joined Jan 2001, 19259 posts, RR: 52
Reply 9, posted (9 years 3 months 2 weeks 5 days 3 hours ago) and read 3646 times:

What's the point of flying first-class on a flight less than 40 minutes?


"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
User currently offlineMAS777 From United Kingdom, joined Jul 1999, 2937 posts, RR: 6
Reply 10, posted (9 years 3 months 2 weeks 5 days 3 hours ago) and read 3644 times:

for an extra £15 over Economy where you get a cup of juice - its well worth it!

User currently offlinePe@rson From United Kingdom, joined Jan 2001, 19259 posts, RR: 52
Reply 11, posted (9 years 3 months 2 weeks 5 days 3 hours ago) and read 3643 times:

Quoting MAS777 (Reply 12):
for an extra £15 over Economy where you get a cup of juice - its well worth it!

Had me all excited with the "extra £15," until you said for a "cup of juice."  Silly



"Everyone writing for the Telegraph knows that the way to grab eyeballs is with Ryanair and/or sex."
User currently offlinePhilSquares From , joined Dec 1969, posts, RR:
Reply 12, posted (9 years 3 months 2 weeks 5 days ago) and read 3636 times:

Quoting MAS777 (Reply 10):
Interesting replies on here which is not unappreciated but please read my questions more carefully. I am more interested in whether people here think SQ offers as good a service on the short 50min hop from Singapore to KL and back - ie...

First, chill out! I did give you my opinion. Apparently, it wasn't what you wanted to hear. If you don't like the answer, don't ask the question!

First of all, I am not unbiased in this question since I work for SQ. However, I have flown both SQ and MH on this route and I do believe SQ is light years ahead of MH, both in terms of service and cabin layout. If you were to ask about SQ and CX on this route, that's a much tougher question.

[Edited 2005-09-05 00:24:27]

User currently offlineMAS777 From United Kingdom, joined Jul 1999, 2937 posts, RR: 6
Reply 13, posted (9 years 3 months 2 weeks 3 days 22 hours ago) and read 3603 times:

well - PhilSquares - its not that I don't like your answer but your answer was somewhat poor... "LOL"... being your answer... with no constructive reasons to back your answer.

I am not a corporate flyer and pay to travel from personal expenses several times a year. Given that you work for SQ - pretty much underlines why passengers like myself think MAS, IN FACT is - "light years ahead" of SQ. Its the poor superiority complex of SQ that lets it down consistently - something SQ cannot seem to accept, realise and do something about.

MAS in my search seems to have better lounges at both ends, better food and most of all (from searching through FlyerTalk, Skytrax and Airlinemeals.net) better service. Cabin Layout? - even I would agree that for the the 50mins - that is hardly a plus point.

Anyway - Thank you though - You have given me the answer I needed to hear - MAS First it is.

I am just disappointed to have booked the LHR-SIN legs with SQ given your poor opiniated response as an SQ employee - the only reason being for BMI Diamond Club points afterall. I shall ensure future trips be booked with LH/OS to KUL in the future.


User currently offlinePhilSquares From , joined Dec 1969, posts, RR:
Reply 14, posted (9 years 3 months 2 weeks 3 days 20 hours ago) and read 3602 times:

Quoting MAS777 (Reply 15):
am not a corporate flyer and pay to travel from personal expenses several times a year. Given that you work for SQ - pretty much underlines why passengers like myself think MAS, IN FACT is - "light years ahead" of SQ. Its the poor superiority complex of SQ that lets it down consistently - something SQ cannot seem to accept, realise and do something about.

First of all, cancel your booking. I am sure it's a very inexpensive Y fare and you'd love an upgrade to F.

Secondly, I haven't worked for SQ all my life. I have worked for other airlines and I have paid to fly on other airlines. In fact, I have flown MH LHR-KUL-MEL several times in the past. AT MY OWN EXPENSE! I was not impressed! So, don't assume anything!

I have found MH to be average, nothing more, nothing less. I have found SQ to be far more consistent in their product. I would rank them in the same league as BA, QF and CX. Clearly, those carriers have different products for different markets.

If your statement was true, then why isn't MH commanding the same booking premium as SQ does? There is a reason when you compare fares that MH is consistently below SQ. You will find that SQ, CX, BA and QF all have fares that are pretty much equal in all markets that they compete. When you compare MH you will find a big discount.

It seems as if the marketplace has answered your question.

[Edited 2005-09-06 04:09:31]

User currently offlineUAalltheway From , joined Dec 1969, posts, RR:
Reply 15, posted (9 years 3 months 2 weeks 1 day 23 hours ago) and read 3549 times:

Well.. I'm not sure about MH or SQ service-wise, but as far as the seat product goes:

Malaysia Airlines First Class:

View Large View Medium
Click here for bigger photo!

Photo © Joule
View Large View Medium
Click here for bigger photo!

Photo © Joule



Singapore Airlines First Class:

View Large View Medium
Click here for bigger photo!

Photo © Sam Chui
View Large View Medium
Click here for bigger photo!

Photo © T Seythal




Oy.. ok this isn't as easy as I would've thought.

Okay - I think I'm going to have to go with MH on this one. Seems like a larger "suite" than SQ. I've also heard very good things about their service... maybe you can look in the trip reports forum to get some actual experiences though.


User currently offlinePieinthesky From United Kingdom, joined Jul 2005, 392 posts, RR: 1
Reply 16, posted (9 years 3 months 2 weeks 1 day 13 hours ago) and read 3538 times:

Quoting MAS777 (Reply 13):
MAS in my search seems to have better lounges at both ends, better food and most of all (from searching through FlyerTalk, Skytrax and Airlinemeals.net) better service. Cabin Layout? - even I would agree that for the the 50mins - that is hardly a plus point.

I've no idea where you've been doing your research but whoever votes the MH loung at SIN as better than the SKL - the F side as well - needs to sit alone in a dark room for a while.

I fly this route regularly, the last time a week ago. The best way to fly it is quite simple:

KUL-SIN fly MH in F
SIN-KUL fly SQ in F (after 3pm when the Krug is on in the lounge)  

That way you get the benefit of both airlines flagship lounges. I would have to say, Krug apart, the MH F lounge is better than the SKL F at Changi.

I like MH a lot, they are a very good airline. But they are certainly no SQ. You're not correct if you claim Flyertalk's consensus is that MH has better service than SQ.  Wink

[Edited 2005-09-08 11:20:37]

User currently offlinePieinthesky From United Kingdom, joined Jul 2005, 392 posts, RR: 1
Reply 17, posted (9 years 3 months 2 weeks 1 day 13 hours ago) and read 3538 times:

Quoting UAalltheway (Reply 15):
Okay - I think I'm going to have to go with MH on this one. Seems like a larger "suite" than SQ. I've also heard very good things about their service... maybe you can look in the trip reports forum to get some actual experiences though.

Pointless comparison as both airlines don't have full 'F' products on the route.

It may be called 'F' but it's quite simply C/J. SQ use 777's and MH use mainly A330's but also those horrible 734's, that should by now have been put down. Having said that my most recent MH F KUL-SIN was on an A330 that was in a terribly grotty state internally.


User currently offlineMAS777 From United Kingdom, joined Jul 1999, 2937 posts, RR: 6
Reply 18, posted (9 years 3 months 2 weeks 1 day 5 hours ago) and read 3527 times:

thanks - nice to see some better and more constructive comments here. MAS 734s are alright. I regularly fly BA, KL and AF 737s around Europe and for the fares in Club over here - MAS' 734 seem luxurious in comparison.

Anyway - I have booked with MAS on both legs anyhow - both on the A330. The MH timing out of SIN was better than the 65min connection with SQ. It will give me a chance to grab a bite with my partner and our family members before zipping off to KL (as they are disembarking at SIN from our LHR flight) and the F-lounge at KUL is hard to give up on (even for this Flying Blue member) - for the return journey.

Cheers.


User currently offlinePieinthesky From United Kingdom, joined Jul 2005, 392 posts, RR: 1
Reply 19, posted (9 years 3 months 2 weeks 13 hours ago) and read 3521 times:

Quoting MAS777 (Reply 18):
thanks - nice to see some better and more constructive comments here. MAS 734s are alright. I regularly fly BA, KL and AF 737s around Europe and for the fares in Club over here - MAS' 734 seem luxurious in comparison.

They may be alright in comparison to BA and KL, but unfortunately MH's region is S.E. Asia not Europe and their competition - SQ and TG - fly widebodies on most of their regional flights.

Still, they are (over)due to replace them soon so hopefully we'll see something much better in the not too distant future. I hope they've cleaned the 330 they use on the Shuttle by the time you fly !.

As for Flying Blue.... Embarrassment


Top Of Page
Forum Index

This topic is archived and can not be replied to any more.

Printer friendly format

Similar topics:More similar topics...
Hard Decision, UA Biz Or SQ Exec Econ To SIN posted Wed Jul 13 2005 07:47:12 by Kdeg00
SYD To KUL - SIA Or MH posted Wed Jul 6 2005 03:05:32 by Pexel
CX Or SQ HKG-SIN-HKG? posted Tue Apr 12 2005 09:28:08 by Musapapaya
TG Or SQ Premium-Y On LAX/NYC Services? posted Tue Nov 7 2006 11:52:09 by Airbear
CX Or SQ Product Upgrades Better? posted Fri Oct 20 2006 07:40:07 by Planemanofnz
SIN - KUL F Class posted Tue Sep 12 2006 08:32:51 by Ag92
SA Or SQ Between JNB And HKG? posted Wed Aug 23 2006 22:33:56 by SA7700
MH Vs SQ posted Sun Oct 16 2005 22:47:08 by B742
LAX-JNB: AF F Or SQ C? posted Sat Aug 20 2005 19:08:40 by Zrs70
Help W/ Cheap SIN - KUL Ticket posted Fri Jul 8 2005 05:56:30 by Roots