Untrue. There are alot of good people that work for AA. Basing your observation on limited experiences is unfair at best.
AA still has MRTC on their 777 fleet. All a/c food sucks. I've personally flown AA #70/71. The flight was excellent. Was seated next to a Lt Colonel in the Army and heard alot of great stories from the first war in Iraq.
Usa4624 From United States of America, joined Oct 2001, 260 posts, RR: 2 Reply 4, posted (7 years 7 months 2 weeks 4 days 1 hour ago) and read 3871 times:
My comments are from my own personal experience and observations; I want to see what others have experiences. It is not my intention to criticize any airline or airline staff, but to use other Airliners.net memeber's experience to make an informed decision.
ACDC8 From Canada, joined Mar 2005, 7598 posts, RR: 40 Reply 6, posted (7 years 7 months 2 weeks 2 days 2 hours ago) and read 3834 times:
I haven't flown on AA or DL for long hauls, but I did fly NW from DTW to FRA earlier this year and was pleasently surprised. The A330 is a great aircaft and even though the cabin was under staffed, the cabin crew did keep a professional attitude and did the best they could.
UAalltheway From , joined Dec 1969, posts, RR: Reply 10, posted (7 years 7 months 2 weeks 23 hours ago) and read 3802 times:
My first reccomendation would be for the NWA A330. If you can get on an A330 both ways than go with them, but if they try to stick you on a DC-10 across the pond don't do it. Very nice IFE on these birds also.
If you can't get the A330 with NW my next personal choice would be the AA 777. I'm a huge 777 fan, and usually they're very comfortable no matter what airline. I've also heard great things about AA's 777s so they would be my second choice. They have PTVs also, but not as nice as NW's AVOD system.
If I were you I would absolutely NOTTT go with DL! I've heard from others the 767 with DL Transatlantic is extremely uncomfortable, and IFE and service sucks.
SR 103 From United States of America, joined Sep 2000, 1702 posts, RR: 43 Reply 11, posted (7 years 7 months 2 weeks 23 hours ago) and read 3801 times:
Delta 767: Wasted too many hours flying them to FRA from both BOM and the US. They are the only airline I know of that have run out of food in economy on multiple flights, each time the situation handled differently based on how good the crew was. Not fun!