Depends on your definition of "British" - they are registered and based in the UK and operate to the UK's CAA standards but now majority-owned by an Icelandic consortium. However, the same could be said of Monarch (Swiss-owned) and VS (49% owned by SQ and 51% through offshore trusts).
Typical UK charter airline service with perhaps a delay thrown in for good measure.
Seriously, XL is fine but standards have been dropping recently. It seems that they are now acquiring older aircraft (some of which are on an Icelandic registration), the interiors are beginning to look drabby, seat pitch is the normal 31", and cabin service is...adequate would be the best description. Apart from the fact that XL flights often appear to have more delays than normal, I would not have any qualms about flying with them.
One thing for which XL stands out from the others is its customer service. I once had to cancel a flight and although I expected to lose my money, I was surprised that XL allowed me to transfer to another date without any penalty.
MOL on SRB's latest attack at BA: "It's like a little Chihuahua barking at a dying Labrador. Nobody cares."
777 From Italy, joined Sep 2005, 517 posts, RR: 0
Reply 4, posted (9 years 4 months 1 week 6 days 20 hours ago) and read 2349 times:
Quoting ABfemme (Thread starter): I have a holiday/vacation coming up flying with Excel, I think they are a British Airline and am wondering if any of you can tell me what to expect.
The only thing I know about them it's that January 2nd an Excel 767 from London to Luxor stop to communicate with the French and Italian ATC while it was flying over France.
Once entered in the Italian airspace it has been intercepted by an Italian F-16.
After a positive identification procedure done by the F-16 pilot, they were cleared to proceed to their final destination... (source: www.aeronautica.difesa.it)
Long story short: if you will fly Excel Airlines keep in your hand your digital camera... you could have the chance to get some nice in-flight pictures of fighters around the Europe...