BCAL From United Kingdom, joined Jun 2004, 3384 posts, RR: 14
Reply 1, posted (9 years 3 months 3 weeks 22 hours ago) and read 4198 times:
From a personal viewpoint, of those three airlines NZ would be my choice. I have never flown with them but I have heard very good reports both on a.net and generally. I am told the service is friendly and professional, and there is something about New Zealand hospitality that makes you feel an important guest rather than simply a passenger. Added to this, NZ aircraft operating LHR-LAX are specifically configured for long-haul travel with good IFE.
AA is neither particularly good nor particularly bad.
I would avoid VS like a plague - it is the world's most over-hyped airline. Their in-flight service is rarely good and their cabin crew usually come across as amateurs, often poking fun at passengers and safety issues. This might be acceptable if the service was good, but it is irritating when the service is bad. You will find on VS that with the IFE boxes under the seat in front of you, your seat pitch seems more restricted than the normal economy class seat. VS serves a restricted choice of drinks, so it is unlikely that your favourite brand will be available. There is constant plugging of VS brands and products in their IFE, in their in-flight magazine, in their bar service, and if that is not enough, the cabin crew will try to force sell you something!
MOL on SRB's latest attack at BA: "It's like a little Chihuahua barking at a dying Labrador. Nobody cares."
Hantsflyer27 From United Kingdom, joined Oct 2005, 65 posts, RR: 0
Reply 6, posted (9 years 3 months 2 weeks 6 days 21 hours ago) and read 4124 times:
I have done this trip with AA and would continue to use them. I like the 2-5-2 config in the 772 economy. If you can get a window seat the views if clear are fantastic as you fly over North America.
The IFE is fairly good, plenty of good movies and things like Friends & 2 1/2 Men will kep you occupied. The food is fairly standard, certainly nothing to complain about. The flight attendents are very professenional, and mature. The AA cabin is a nice place to be, the colour scheme is welcoming and cosy and the seat pitch is very generous. I'm 6ft 1inch and had a comfortable 11 hour flight. I hope the pitch is still as good. The seats were also in good condition and very comfortable.
Read my trip report if you wish to know more. Have a good trip.
RoseFlyer From United States of America, joined Feb 2004, 10387 posts, RR: 52
Reply 7, posted (9 years 3 months 2 weeks 6 days 14 hours ago) and read 4108 times:
You left out BA and UA from your list. However I agree with the crowd and say that Air New Zealand is a good choice. They have PTVs in economy on that route along with the brand new seats. Another huge benefit of Air New Zealand is that it features 34 inches of pitch in economy on its 747s. That is up to 3 inches above what the competition offers. Regular economy on Air New Zealand is almost as comfortable as economy plus on United.
Air New Zealand also has great service. The kiwi spirit is really friendly. New Zealanders are some of the friendliest people in the world. I love the country and the airline although service levels have gone down in recent times on NZ.
VS, BA, AA and UA are all great airlines in their own respect, but NZ is special. And think about, how often would you get to fly such a small niche airline? AA and UA are big and common place. For 10 hours you can at least pretend that you are in the New Zealand culture which is truly a special place (although I am biased too since my mother and half of my family is from the Christchurch area on the South Island in New Zealand).
If you have never designed an airplane part before, let the real designers do the work!
Planecrazy2 From United States of America, joined Apr 2004, 615 posts, RR: 4
Reply 8, posted (9 years 3 months 2 weeks 6 days 10 hours ago) and read 4100 times:
I flew this route last year on VS on the 744 in Y and had a great time. The flight attendents were young but they were very professional and saw to it everybody followed all the safety rules. They had duty free but I was not pressured at all into buying anything. The vport system is great too. We got a small amenity kit and even though it's not great AA gives nothing. Enjoy your trip!