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Zoom, AirTransat Or AirCanada  
User currently offlineMAS777 From United Kingdom, joined Jul 1999, 2939 posts, RR: 6
Posted (10 years 3 weeks 1 day 20 hours ago) and read 2024 times:

Just about to book my flights to visit Canada this summer - any recent experiences with any of the above on transatlantic crossings?

7 replies: All unread, jump to last
User currently offlineBA747YYZ From Canada, joined Mar 2006, 377 posts, RR: 0
Reply 1, posted (10 years 3 weeks 21 hours ago) and read 1996 times:

Air Canada Executive (Business) is good! Econonmy is good too! Air Transat is alright, and it is less expensive, and Zoom is suspect is just cheap.

Price, Service, Comfort, pick one!

User currently offlineACDC8 From Canada, joined Mar 2005, 8027 posts, RR: 32
Reply 2, posted (10 years 3 weeks 18 hours ago) and read 1981 times:

I haven't tried Zoom yet. However, AC has an excellent trans-Atlantic product (even in econ-class). I've flown on them several times trans-Atlantic and have never had a bad experience with them (keeping my fingers crossed).

As far as Air Transat goes, I'm sitting at YVR as I'm writting this waiting to board my flight for FRA (TS606). I've flown with them once before on one of the old L1011 and that was a nightmare. The seats were small and rockhard. The dinner service was good but the breakfast service was a joke. It consisted of a small bun (2 bites and it was gone), a small choclate bar and a plastic cup of water (no coffee or tea offered). The F/A's were incredibly rude and mouthy. They basically told us if we wanted to go to the bathromm we'd have to stay in our seats and wait till is was available. Yeah right, on a long-haul flight? Not gonna happen.

Anyway, this will be my first flight with them in quite sometime. The check-in has already been a hassle. I'm only 0.7 kilograms over my allowed limit and they are charging me for a full kilogram. Understandable, my baggage is overweight, but I've never had an airline in my 50+ trans-Atlantic flights charge me for being not even 1 kg over.

I'm also not too thrilled with the 3-4-3 seating layout of their A332. There are a few rows in the back of the cabin that only have 2 seats, but they are apparently blocked for the pax boarding in YYC.

I am hoping that the in-flight service will have improved and I guess that I'll just wait and see. I'll let you know how it went once I get into FRA.

Bottom line is, if you are booking a return ticket, go with AC, they aren't that much more expensive. If you're booking only a one-way (as is in my case), then it would make sense to fly one of the charters. Also, I like to try out different airlines and fly on as many types of aircraft I can, visiting as many airports I can. So I am somewhat excited flying on my first A332 from Air Transat.

A Grumpy German Is A Sauerkraut
User currently offlineRyGuy From Canada, joined Dec 2005, 180 posts, RR: 0
Reply 3, posted (10 years 3 weeks 17 hours ago) and read 1979 times:

I've noticed that On Air Canada.. the prices are very high.... which makes the flight unappealing.
Air Transat is nice in price.... but the aircraft that they usually fly between YYZ and LHR (or whichever airport they fly to in England) is an Airbus A310, they like to fit as much people on the aircraft as possible... therefore pretty tight squeeze especially if you are 6 foot tall like myself.
Zoom is a very inexpensive airline... You could pretty much travel their first class for the same price that you could get an Economy seat on Air Canada,
The only problem though with Zoom is that they do not have alot of airplanes... which can end up being a problem becuase if one is delayed in canada.. almost every flight will be delayed for days after.

Why dont you look up Skyservice???? I hear that they fly pretty cheap across the pond. Or even MyTravel...
Go check out this website... www.selloffairfares.com prices are based in Canadian Dollars... but... You will definatly find some appealing prices.

From somewhere out there...
User currently offlineAlekToronto From Canada, joined Nov 2003, 328 posts, RR: 0
Reply 4, posted (10 years 3 weeks 16 hours ago) and read 1975 times:

hey guys!
my choices are this order: AC, Zoom and then Transat.
AC has the most flights and most room in Y. Service and food generally sucks but if a London flight is cancelled there is another one a few hrs later (unless the 2200). Online check in 12 hours prior both ex YYZ and ex LHR.

Zoom has great price and nice female attendants, Y class is tight. Fleet is small so if a 767 goes bust you are stuck until another Zoom jet is available.

Transat has crap pitch in Y ( cram in 1 more seat per row - 9 across in 310s) Food is garbage even though a lot of their attendants are Montreal hotties!. As a charter they will strand you if the 310 goes mechanical. They do not offer daily flights to any one city from Toronto except maybe Gatwick in high summer.

hope that helps!

User currently offlineMAS777 From United Kingdom, joined Jul 1999, 2939 posts, RR: 6
Reply 5, posted (10 years 3 weeks 10 hours ago) and read 1968 times:

thanks guys. I am likely to go AC as am *Gold but my companion is unhappy with the high fares quoted on AC.co.uk. We may compromise and go with NW/KL which is something completely different and as an ex-FPoo Gold can perhaps justify that KL/NW will be little different than flying charter *grin* anyway. Well at least I will continue to bank 25% of points into my FPoo acocunt - which seems impossible to ever redeem.

User currently offlineBurnsie28 From United States of America, joined Aug 2004, 7923 posts, RR: 8
Reply 6, posted (10 years 3 weeks 3 hours ago) and read 1949 times:

Quoting MAS777 (Reply 5):
NW/KL which is something completely different and as an ex-FPoo Gold can perhaps justify that KL/NW will be little different than flying charter *grin* anyway

I can't tell what you mean by that if your saying NW/KL suck or something. But im sure that if you take NW accross the pond you'll enjoy the A330.

User currently offlineACDC8 From Canada, joined Mar 2005, 8027 posts, RR: 32
Reply 7, posted (10 years 2 weeks 6 days 9 hours ago) and read 1921 times:

I noticed that I made my usual mistake in my reply 2, I meant to type that TS´s layout is 3-3-3, not 3-4-3 (sorry, my mistake).

Anyway, the inflight service was OK, the FA`s were quite friendly and the food was good. The seats were leather and somewhat soft, but my legs still hurt from the tight squeeze. There is absolutley no leg room on board and sitting in a TS cabin for such a long period of time was pure torture. For me, it was a lesson learned and I doubt that I will fly them again.

My advice (or opinion), spend the extra couple of bucks and go with AC, your body will thank you for it.

A Grumpy German Is A Sauerkraut
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