RoseFlyer From United States of America, joined Feb 2004, 10502 posts, RR: 52
Reply 1, posted (9 years 1 month 2 weeks 3 days ago) and read 3426 times:
I definitely think it would not be a US airline. I think it is probably Singapore Airlines. They have way more staff to keep things organized in order to keep operations working smoothly when trouble happens. US airlines tend to be really lean, and employ the least amount of support staff and management possible. That causes a level of disorganization.
If you have never designed an airplane part before, let the real designers do the work!
NateDAL From United States of America, joined Jan 2006, 417 posts, RR: 0
Reply 2, posted (9 years 1 month 2 weeks 2 days 23 hours ago) and read 3413 times:
I am always impressed with how well WN operates.
Organizational efficiency is not about having a lot of staff, it is really about setting up decision-making processes that work well. Too many people just get in the way. The only area that I can think of were WN has a lot more staff when compared to other airlines is in their call center. All day, every day, the phone is answered immediately with no hold time. Impressive.
KSUpilot From United States of America, joined Jul 2006, 656 posts, RR: 0
Reply 3, posted (9 years 1 month 2 weeks 2 days 22 hours ago) and read 3400 times:
I've always been happy with CO. I've flown Continental with my dad for several college visits and I was happy with how they ran things. I'm flying them at the end of September out of CLE, so I'll have to see how that goes, being that it is my first flight alone.