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Topic: American Airlines Flight Benefits
Username: TZSFO
Posted 2004-05-28 04:59:54 and read 10259 times.

Can somebody explain a few things about AA Non-Rev travel privileges?

How long until the employee gets unlimited space A privileges?

Do parents get travel benefits? When do they get them?

Is there a service charge for travel in coach?

I am interviewing with American this week and I would just like to have a little "insider" info.

Thanks in advance for everyone's help!

TZSFO

Topic: RE: American Airlines Flight Benefits
Username: Seamefly
Posted 2004-05-28 05:04:25 and read 10240 times.

in 96 when I worked for AA, the answer would be:
1. You'll start getting your flight priviledge after your 6 mos probationary is over.
2. Yes parents get them, too. Also after your 6 mos. probationary is over.
3. Yes there is. (based on 96's contract)

good luck! Some of the rules might change already.

Topic: RE: American Airlines Flight Benefits
Username: AAR90
Posted 2004-05-28 11:24:44 and read 10145 times.

Off the top of my head:

1. After 6-months employment.
2. Yes, same time frame.
3. Yes, during first 5 years. Free travel after 5 years.

Topic: RE: American Airlines Flight Benefits
Username: Trident2e
Posted 2004-05-28 11:56:49 and read 10110 times.

TZSFO - very telling to see that your preparation is about your travel benefits rather than about customer service!

Topic: RE: American Airlines Flight Benefits
Username: Globetrekker
Posted 2004-05-28 12:33:39 and read 10087 times.

TZSFO - very telling to see that your preparation is about your travel benefits rather than about customer service!

Can you blame him?

That is the first thing I thought of when I started in the airline industry. Big grin

GlobeTrekker

Topic: RE: American Airlines Flight Benefits
Username: AirlineFanatic
Posted 2004-05-28 15:27:11 and read 10012 times.

TZSFO...

Since I left (97-99) I believe a drastic change is that now, parents are deducted from your allotment of 12 r/t "buddy" passes and fly at a new D2P status which shows them as parents and places them slightly below employees, spouses and children.

Also, I hear service charges have risen a little on some routes. After 5 years, free coach class space available. You can list for ANY seat in ANY class, service charges are higher in C and F. They've discontinued perfect attendance passes.

Good Luck! As far as network, AA non-rev passes will get you far plus there are special agreements with oneworld carriers!

RE: Trident2e - Why shouldn't he be concerned with travel BENEFITS? The pay is substandard and dealing with the traveling public can be not the most rewarding job...

Topic: RE: American Airlines Flight Benefits
Username: B777fa
Posted 2004-05-28 19:01:51 and read 9938 times.

After 5 years of service, Domestic coach travel is free  Smile/happy/getting dizzy.....Intl coach travel ,there remains a service charge.

Topic: RE: American Airlines Flight Benefits
Username: TZSFO
Posted 2004-05-28 21:44:58 and read 9873 times.

The position I am interviewing for isn't covered by a collective bargaining agreement (management) - does that change the benefits?


Trident - Why would I ask a question about American Airlines customer service on this forum? I know about AA's customer service. I fly them all the time. I am in the industry already. Plus customer service at AA (assuming I am hired) is something that I can affect myself. I don't need the opinions of our local A.net "experts". What I did need is some information from people that work for AA. Thanks for your assumption - but customer service is my career, not to mention paycheck, and I take it very seriously so the question I asked is not "telling" in anyway - but just a request for general info that I didn't want to ask in my interview.

Thanks everyone for your help -

TZ

Topic: RE: American Airlines Flight Benefits
Username: Searpqx
Posted 2004-05-28 22:21:40 and read 9852 times.

When I left AA in '96, Mgmt (level 1-4) got flight benefits immediately, parents also qualified immediately. Parents have always been out of your 12 annual 'buddy' pass allotment, but the D2P is new since I left (but makes sense).

Good luck!

Rgds
Duane


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