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Topic: NW Flight Attendants Object To Exit Row Price Plan
Username: KarlB737
Posted 2006-04-06 23:00:02 and read 6339 times.

Courtesy: The Associated Press

NW Flight Attendants Object To Exit Row Price Plan

http://biz.yahoo.com/ap/060406/northwest_premium_pricing.html?.v=2

Topic: RE: NW Flight Attendants Object To Exit Row Price Plan
Username: Cubsrule
Posted 2006-04-06 23:33:06 and read 6263 times.

I'm skeptical... how is charging for exit row seats any different from giving them preferentially to elites? That's what NW used to do-- and still does on 1 row of exit seats.

Topic: RE: NW Flight Attendants Object To Exit Row Price Plan
Username: MalpensaSFO
Posted 2006-04-07 02:42:43 and read 6028 times.

Question...

Why hasnt the FAA objected? It would seem as if NWA is selling the safety of millions...  sarcastic 

Topic: RE: NW Flight Attendants Object To Exit Row Price Plan
Username: Cubsrule
Posted 2006-04-07 02:45:29 and read 6017 times.

Quoting MalpensaSFO (Reply 2):
Why hasnt the FAA objected? It would seem as if NWA is selling the safety of millions... sarcastic

See, I don't understand this logic. AFAIK, DL is the only major for which exit row seats are freely available to everyone at the time of booking. As a NW elite, I "bought" the right to seat in the priority seats, including (some) exit rows. As long as folks meet the criteria, why does it matter how carriers select who is permitted to sit there?

Topic: RE: NW Flight Attendants Object To Exit Row Price Plan
Username: Flyf15
Posted 2006-04-07 02:47:25 and read 6017 times.

What about the opposite problem.. someone buys a seat in the emergency exit row and then is deemed to not meet the requirements. Do they get a refund? Other compensation?

Thats the same idea as buying a first class ticket and finding out when you get on the airplane that you'll be sitting in coach instead. The reason may be extremely valid, but there are going to be some unhappy people, even if they are given a refund.

Topic: RE: NW Flight Attendants Object To Exit Row Price Plan
Username: MalpensaSFO
Posted 2006-04-07 02:51:23 and read 5994 times.

Quoting Flyf15 (Reply 4):
What about the opposite problem.. someone buys a seat in the emergency exit row and then is deemed to not meet the requirements. Do they get a refund? Other compensation?

Good Question...

What does NWA do when they have one of the following:

*15 year old is in the exit row
*Pregnant women
*Blind man
*Non-English speaker
*400 pounder

Or do they just turn a blind eye because a few bucks were earned?

Topic: RE: NW Flight Attendants Object To Exit Row Price Plan
Username: Luv2fly
Posted 2006-04-07 02:51:24 and read 5994 times.

Quoting Cubsrule (Reply 3):
As long as folks meet the criteria, why does it matter how carriers select who is permitted to sit there?

See MalpensaSFO/Kahala777/Lhr001/kl777jfk hates NW and slams them any chance he gets.

Topic: RE: NW Flight Attendants Object To Exit Row Price Plan
Username: Cubsrule
Posted 2006-04-07 02:55:53 and read 5989 times.

Quote:
Northwest spokesman Kurt Ebenhoch said from a safety standpoint the "Coach Choice" program was no different than the old system in which passengers also indicated they accepted the responsibilities of sitting in an exit row at check-in.

"If for some reason they are unable to meet the requirements of sitting in an exit row, and happened to have paid for a Coach Choice seat assignment, they are eligible to receive a refund," Ebenhoch said.

It's pretty clear, really.

Topic: RE: NW Flight Attendants Object To Exit Row Price Plan
Username: MalpensaSFO
Posted 2006-04-07 04:07:12 and read 5866 times.

Quoting Luv2fly (Reply 6):
See MalpensaSFO/Kahala777/Lhr001/kl777jfk hates NW and slams them any chance he gets

Again,

What does NWA do when they have one of the following:

*15 year old is in the exit row
*Pregnant women
*Blind man
*Non-English speaker
*400 pounder

Or do they just turn a blind eye because a few bucks were earned?

Do you know?

Topic: RE: NW Flight Attendants Object To Exit Row Price
Username: Ejmmsu
Posted 2006-04-07 04:22:36 and read 5818 times.

Quoting MalpensaSFO (Reply 8):
Again,

What does NWA do when they have one of the following:

*15 year old is in the exit row
*Pregnant women
*Blind man
*Non-English speaker
*400 pounder

Or do they just turn a blind eye because a few bucks were earned?

Do you know?




Reading the post before yours would eliminate the need to ask stupid questions.

[Edited 2006-04-07 04:34:15]

Topic: RE: NW Flight Attendants Object To Exit Row Price Plan
Username: AvConsultant
Posted 2006-04-07 04:37:01 and read 5785 times.

Quoting Luv2fly (Reply 6):
See MalpensaSFO/Kahala777/Lhr001/kl777jfk hates NW and slams them any chance he gets.

He did not slam NW.


Besides NWA is bankrupcy, they need every bit of revenue they can obtain.

Topic: RE: NW Flight Attendants Object To Exit Row Price Plan
Username: Luv2fly
Posted 2006-04-07 04:39:31 and read 5777 times.

Quoting MalpensaSFO (Reply 2):
Question...

Why hasnt the FAA objected? It would seem as if NWA is selling the safety of millions...



Quoting AvConsultant (Reply 10):
Quoting Luv2fly (Reply 6):
See MalpensaSFO/Kahala777/Lhr001/kl777jfk hates NW and slams them any chance he gets.

He did not slam NW.


Besides NWA is bankrupcy, they need every bit of revenue they can obtain.

Really if that is a compliment I would hate to hear him say anything bad.

Topic: RE: NW Flight Attendants Object To Exit Row Price Plan
Username: Hawk44
Posted 2006-04-07 05:06:17 and read 5735 times.

Quoting Cubsrule (Reply 3):
DL is the only major for which exit row seats are freely available to everyone at the time of booking.

CO does also when I went to check in online a few weeks ago I was pleasantly surprised to choose an exit row seat.

DL however did not let me select an exit row online and would only release them an hour before departure.

Hawk44

Topic: RE: NW Flight Attendants Object To Exit Row Price Plan
Username: MalpensaSFO
Posted 2006-04-07 05:13:07 and read 5707 times.

Quoting Luv2fly (Reply 11):
Really if that is a compliment I would hate to hear him say anything bad.

Why so defensive?

The question was in reference to the topic.. And the question as to why the FAA has not stopped NWA from selling the safety of millions has yet to be answered.

Topic: RE: NW Flight Attendants Object To Exit Row Price Plan
Username: Ejmmsu
Posted 2006-04-07 05:30:43 and read 5664 times.

Quoting MalpensaSFO (Reply 13):
The question was in reference to the topic.. And the question as to why the FAA has not stopped NWA from selling the safety of millions has yet to be answered.

(from reply 7)
Northwest spokesman Kurt Ebenhoch said from a safety standpoint the "Coach Choice" program was no different than the old system in which passengers also indicated they accepted the responsibilities of sitting in an exit row at check-in.

"If for some reason they are unable to meet the requirements of sitting in an exit row, and happened to have paid for a Coach Choice seat assignment, they are eligible to receive a refund," Ebenhoch said.


There is no less safety concern with this than with allowing Elites to reserve them ahead of time. If the Elite wasn't allowed to sit in there due to safety concerns, they were asked to move. If the person who buys the seat can't sit there due to safety concerns, they'll be asked to move and given a refund.

Reading previous posts in a thread eliminate the need to ask stupid questions.

Topic: RE: NW Flight Attendants Object To Exit Row Price Plan
Username: Bobnwa
Posted 2006-04-07 21:19:45 and read 5409 times.

Quoting MalpensaSFO (Reply 13):
The question was in reference to the topic.. And the question as to why the FAA has not stopped NWA from selling the safety of millions has yet to be answered.



Quoting Ejmmsu (Reply 14):
If for some reason they are unable to meet the requirements of sitting in an exit row, and happened to have paid for a Coach Choice seat assignment, they are eligible to receive a refund," Ebenhoch said.

Kahala, what part of the statement by Northwest did you not understand?

Topic: RE: NW Flight Attendants Object To Exit Row Price Plan
Username: UN_B732
Posted 2006-04-07 21:59:32 and read 5340 times.

Here's what I see:
*15 year old is in the exit row (Isn't 15 and older OK for the exit row?, there'd be nothing here; as it is legal)
*Pregnant women (Don't see them being strong enough to assist)
*Blind man (ditto/FAA)
*Non-English speaker (ditto/FAA)
*400 pounder (Not sure; but presumably it'd be a violation of FAA regulations, which NW wouldn't do; and they'd be reseated)
-Mr. X

Topic: RE: NW Flight Attendants Object To Exit Row Price Plan
Username: FutureFO
Posted 2006-04-07 22:17:14 and read 5301 times.

Pregnant woman is not a restriction per the FAR's. The FAR states Must be a minimum of 15 years old, so that takes care of that. The others you are on your own.



Sean from MCO and SDF

Topic: RE: NW Flight Attendants Object To Exit Row Price Plan
Username: RandyWaldron
Posted 2006-04-07 23:26:19 and read 5203 times.

Okay, I have to chime in on this one. No one seems to grasp the Flight Attendant's view of the situation, so I'm going to clearly state what I think the issue is.

#1 - You cannot put a price on safety. The last thing I want to do is have a battle during boarding with an obese passenger, a hearing-impaired passenger or someone with limited mobility. Those passengers, knowing that an exit-row offers more comfort, will inherently choose those seats when booking their tickets.

#2 - Entitlement. While I understand that frequent fliers are the bread and butter of the company, I cannot tell you how many times I've had to move a silver or gold elite passenger from an exit row because they've had a little too much to drink in the airport lounge before departure. They may not be "intoxicated", but you cannot count on their being able to act in an emergency

#3 - Restriction of authority. This proposal by NWA implies that the policy supersedes the authority of a Flight Attendant as an FAA-certified crewmember. I can see many unpleasant encounters brewing between our exit-seat buying passengers and flight attendants attempting to enforce FAR's.

#4 - Premium Seating. If Northwest really wanted to encourage its passengers to purchase premium seats, they could remove just a few rows of coach, respace seats and have a premium economy cabin like United.

#5 - General mismanagement. The big-wigs are incompetent, and the idiots that thought up this scheme should be fired. Northwest finds the cheapest, most inept ways to generate revenue than any other airline, and they're making a mockery of themselves and this industry in general.

That's my opinion, and I'm sticking to it.

Topic: RE: NW Flight Attendants Object To Exit Row Price Plan
Username: Cubsrule
Posted 2006-04-07 23:52:54 and read 5157 times.

Quoting RandyWaldron (Reply 19):
#1 - You cannot put a price on safety. The last thing I want to do is have a battle during boarding with an obese passenger, a hearing-impaired passenger or someone with limited mobility. Those passengers, knowing that an exit-row offers more comfort, will inherently choose those seats when booking their tickets.

I still don't get it. Doesn't EVERYONE inherently choose an exit row during booking if it's available? The obese? The elderly? The hearing-impaired? The normal people too?

Quoting RandyWaldron (Reply 19):
#2 - Entitlement. While I understand that frequent fliers are the bread and butter of the company, I cannot tell you how many times I've had to move a silver or gold elite passenger from an exit row because they've had a little too much to drink in the airport lounge before departure. They may not be "intoxicated", but you cannot count on their being able to act in an emergency

Fewer FFs in the exit rows under this policy... it would seem that it would lessen the problem.

Quoting RandyWaldron (Reply 19):
#3 - Restriction of authority. This proposal by NWA implies that the policy supersedes the authority of a Flight Attendant as an FAA-certified crewmember.

How so? NW has explicitly stated that those who do not meet the FAR requirements still won't be able to sit there and will receive a refund...



Let me ask again: How is this fundamentally different from permitting elites to sit in exit rows preferentially?

More importantly, how is it different from UA, where you are permitted to purchase access to E+--including exit rows on every bird in the domestic mainline fleet (either through full-fare tickets or through their annual program).

Topic: RE: NW Flight Attendants Object To Exit Row Price Plan
Username: RandyWaldron
Posted 2006-04-08 00:28:34 and read 5113 times.

Quoting Cubsrule (Reply 20):
How so? NW has explicitly stated that those who do not meet the FAR requirements still won't be able to sit there and will receive a refund...

Cubsrule, I am assuming by your profile that you do not work in the airline industry. I worked for Northwest Airlines for several years and can tell you that when it comes to passenger service, NWA makes promises they can't keep. I'm almost certain that refunds will never make it to the passenger's pockets. Are you familiar with FAR's? Have you ever tried to enforce an FAR with a disgruntled passenger on a full flight to somewhere? This policy by Northwest creates undue harship on the passenger purchasing the seat [do you think that every passenger purchasing an exit row seat is 100% qualified to sit there or will tell the truth during the on-line booking process?] and hardships of the flight attendants simply trying to do their jobs.

Quoting Cubsrule (Reply 20):
Let me ask again: How is this fundamentally different from permitting elites to sit in exit rows preferentially?

It is fundamentally different because it is now allowing everyone who purchases a ticket to "upgrade" to an exit-row seat for a fee. In an online ticketing enviornment, there will be no way to ensure the person purchasing that "upgrade" is qualified. Most people buy their tickets online, check in online and board without ever encountering an agent. Believe me, in this world of sub-contracting, downsizing and reduced payscales, the agents are *not* going to be checking every passenger who purchases an exit row seat. It is ultimately up to the Flight Attendants as to who can sit in that exit row.

Quoting Cubsrule (Reply 20):
I still don't get it. Doesn't EVERYONE inherently choose an exit row during booking if it's available? The obese? The elderly? The hearing-impaired? The normal people too?

I believe so. I have flown many thousands of flights and probably had to move hundreds of people out of exit row seats. Obese, deaf, blind, children, you name it, I've done it. You are not going to win this debate - I've been there, I've done that. I don't think you can speak from experience.

RW

Topic: RE: NW Flight Attendants Object To Exit Row Price Plan
Username: Cubsrule
Posted 2006-04-08 00:51:36 and read 5077 times.

Let's keep this civil, please. I'm not an airline employee, and I probably never will be. But I fly 30-40 flights per year, and I see what goes on. I don't want to get into an experience pissing match with you. That's not my purpose.

Quoting RandyWaldron (Reply 21):
It is fundamentally different because it is now allowing everyone who purchases a ticket to "upgrade" to an exit-row seat for a fee. In an online ticketing enviornment, there will be no way to ensure the person purchasing that "upgrade" is qualified.

Let me give you three scenarios, all of which have happened to me.

1) I'm heading up to MKE on NW. It's a 319, and the bulkheads are full. As en Elite, I grab Row 9, the exit row. I check in at the kiosk when I get to the airport, head through security, and board. The f/a comes and asks if I meet the requirements. No contact with an agent

2) It's off to Chicago this time, and I'm flying DL... fun on MD-88s. DL is kind, and even as a non-Medallion, I can snag an exit row seat online-- provided I read the 4 questions carefully. I check in online, and, sure enough, no contact with an agent again.

3) Suddenly, I have to get home, and UA is the only carrier with seats. I wind up buying an $800 B ticket. That entitles me to E+, so after booking, I grab an exit row seat on the 319. I check in at the kiosk, and off I go. No agent for a third time.

Again, how does this worsen the situation? I beg you to answer my question.

Topic: RE: NW Flight Attendants Object To Exit Row Price Plan
Username: Onedude
Posted 2006-04-08 02:07:30 and read 4989 times.

Virgin Blue (DJ) do this down here in Australia. A $30 surcharge per sector that can only be booked via telephone res, so I assume that they ask clearance questions of the pax prior to confirming.

My partner flies DJ a few times a year and is 6ft 6in, and he has never paid and has always been allocated exit row seating. I don't think it's a huge earner anymore, but it was popular when it first started.

Cheers
onedude

Topic: RE: NW Flight Attendants Object To Exit Row Price Plan
Username: RandyWaldron
Posted 2006-04-08 06:19:41 and read 4860 times.

Quoting Cubsrule (Reply 21):
Again, how does this worsen the situation? I beg you to answer my question.

In my opinion, this system is fundamentally flawed from the get-go. Like I said, you cannot put a price on safety. Furthermore, the ability to purchase an exit row seat sets an expection: that passenger wants to sit there. In stuations where flight attendants deem someone unqualified, this type of situation adds fuel to an already pissed-off passenger's fire, considering they've most likely paid through the nose for extra legroom.

Topic: RE: NW Flight Attendants Object To Exit Row Price Plan
Username: Nwajetset
Posted 2006-04-08 06:45:26 and read 4841 times.

Quoting Cubsrule (Reply 21):
No agent for a third time.

This is precisely the point. You say on your 3 flights, you never had any contact with an agent. So if you WERE a 400 pound 15 year old with a broken leg, who do you suspect would be the one to deal with your anger when you got booted out of your "premium-paid-extra-for-seat"? The FA's.

In previous days, the gate agent would re-assign this person, and that would be that. Now that it is a premium seat with an additional fee, everyone who pays for it will expect to sit there. Rightfully so, most passengers aren't aware of the requirements of those seats.

You yourself said that you went three flights without ever coming in contact with a gate agent. I suspect that's probably the norm more than an exception. So when the situation is addressed, since there is minimal gate agent interaction, the FA's have the responsibility.

Personally, I think our union has WAY bigger issues to address, but what do I know? Maybe this DOES require all their manpower and legal genius. But I digress.

Topic: RE: NW Flight Attendants Object To Exit Row Price Plan
Username: Cubsrule
Posted 2006-04-08 06:46:17 and read 4841 times.

How do you suggest selecting people to sit in the exit rows given that the majority of pax are qualified?

Topic: RE: NW Flight Attendants Object To Exit Row Price Plan
Username: Nwajetset
Posted 2006-04-08 06:48:55 and read 4827 times.

Sorry Chicago, you lost me there.

Topic: RE: NW Flight Attendants Object To Exit Row Price Plan
Username: DJ738
Posted 2006-04-08 07:38:27 and read 4794 times.

Quoting Onedude (Reply 22):
My partner flies DJ a few times a year and is 6ft 6in, and he has never paid and has always been allocated exit row seating. I don't think it's a huge earner anymore, but it was popular when it first started.

You're right Onedude, "BlueZone" as it is called on DJ is rarely utilised to it's max, and "spare" exit row / extra legroom seats are happily allocated to those who request them / require them due to reasons such as your partner's height.

I'm at somewhat of a loss to understand what the issue against allowing exit-row seating to be sold, actually is. Are some FA's complaining they don't want to have to deal with the responsibility of moving passengers out of the exit row if they don't meet requirements?

If so, quite simply, this is nonsense. The exit rows are the responsibility of the FA's, and for WHATEVER reason should someone need to be moved, just DO IT, deal with / diffuse any anger, however necessary, and don't try and pass the buck to ground crew.

Anything that happens on that aircraft is the FA's issue / responsibility and thats what they're paid for. Stop whinging. And I CAN say that, as I'm cabin crew too.

Topic: RE: NW Flight Attendants Object To Exit Row Price
Username: Rdwootty
Posted 2006-04-08 07:51:26 and read 4776 times.

What about VS who have had this idea in operation for over a year? They do not seem to have any problems so why should NW or is an american passenger problem?

Topic: RE: NW Flight Attendants Object To Exit Row Price Plan
Username: DJ738
Posted 2006-04-08 08:08:27 and read 4764 times.

Quoting Rdwootty (Reply 28):
They do not seem to have any problems so why should NW or is an american passenger problem?

As I've pretty much said above, there really is NO problem and I can't understand why this is an issue at all.

Topic: RE: NW Flight Attendants Object To Exit Row Price Plan
Username: Jumpseat70
Posted 2006-04-08 13:07:23 and read 4682 times.

HAWK44,

Delta allows Exit Row seat selection from everywhere but home computers more than one hour in advance. Your statement is incorrect.

Quoting Hawk44 (Reply 12):
DL however did not let me select an exit row online and would only release them an hour before departure.

Hawk44

Topic: RE: NW Flight Attendants Object To Exit Row Price Plan
Username: ODwyerPW
Posted 2006-04-08 18:11:25 and read 4563 times.

I'm going to weigh in with RandyWaldron on this one and explain to Cubsrule why I think their is a difference in the 3 scenarios he cited.

The first 2 scenarios....basically he got the exit row seat as a bonus. If it's taken away when a flight attendant is enforcing the FARs, he just shrugs, well I get nothin for nothin. I'll go get the seat I paid for.

The 3 scenario...he's paid for it. There is a level of expectation and a sense of entitlement to the seat. Now when the flight attendant is enforcing the FARs, there is the potential for conflict. This IS the seat this passenger paid for. Now the aren't getting the comfort they paid for and are concerned that they will not get their refund.

I think it just has the potential for more conflicts between FA and passengers during the boarding process.

Topic: RE: NW Flight Attendants Object To Exit Row Price Plan
Username: Raffik
Posted 2006-04-08 18:31:40 and read 4540 times.

Every UK charter airline offers the exit rows at an extra cost for passengers.
On a Monarch flight from Las Palmas to Birmingham, there was an extremely overweight lady seated on one side of the exit row and an elderly lady on the other. I seriousley doubt that they would have been able to adequatley managed in an emergency situation.

For NW to succeed, check agents need to be sure that the passenger who is paying for extra space can physically operate the emergency equipment associated with the exit rows.

Topic: RE: NW Flight Attendants Object To Exit Row Price Plan
Username: FLYACYYZ
Posted 2006-04-09 04:57:34 and read 4377 times.

There seems to be a love/hate relationship with the exit rows. Often, there is limited or no recline, and particularly on B767's, it's the coldest row in the house, as they are alongside windows or doors.

Topic: RE: NW Flight Attendants Object To Exit Row Price Plan
Username: Cubsrule
Posted 2006-04-09 05:47:45 and read 4341 times.

Quoting Nwajetset (Reply 26):
Sorry Chicago, you lost me there.

Sorry, Jetset. I was referring to the post above yours, and you got caught in the middle as you posted just before I did.

Topic: RE: NW Flight Attendants Object To Exit Row Price
Username: Superhub
Posted 2006-04-09 08:55:31 and read 4289 times.

On my NW flights last week, none of the $15 exit seats were sold at all. They were empty when the door closed. And then people seated elsewhere started to move into those seats. In this sense, the $15 plan did not work because people still sat there for free.

Quoting RandyWaldron (Reply 20):
It is fundamentally different because it is now allowing everyone who purchases a ticket to "upgrade" to an exit-row seat for a fee. In an online ticketing enviornment, there will be no way to ensure the person purchasing that "upgrade" is qualified. Most people buy their tickets online, check in online and board without ever encountering an agent.

RandyWaldron, coiuld the problem be solved if there is a rule saying that exit-row passengers MUST check in at the airport? And if passengers check in using self-service, the machine can just say "see agent", and then the pax can get screened. Would that work?

NW can look at, as an example, DL's policy with on-board animals. Passengers with animals as a carry-on must check in at the airport and see an agent. I think the same thing can be applied to those who reserve/book exit seats on NW.

[Edited 2006-04-09 09:01:37]

Topic: RE: NW Flight Attendants Object To Exit Row Price Plan
Username: RandyWaldron
Posted 2006-04-09 09:08:13 and read 4277 times.

Quoting Superhub (Reply 35):
RandyWaldron, coiuld the problem be solved if there is a rule saying that exit-row passengers MUST check in at the airport? And if passengers check in using self-service, the machine can just say "see agent", and then the pax can get screened. Would that work?

Yes, it could. Although it's ultimately our decision as to whom may sit there, that is an excellent alternative to avoid confrontations.

Topic: RE: NW Flight Attendants Object To Exit Row Price Plan
Username: Zkpilot
Posted 2006-04-09 14:38:37 and read 4213 times.

Quoting MalpensaSFO (Reply 5):
Good Question...

What does NWA do when they have one of the following:

*15 year old is in the exit row
*Pregnant women
*Blind man
*Non-English speaker
*400 pounder

Or do they just turn a blind eye because a few bucks were earned?

This goes for all the other posts about this sort of thing as well : If a passenger does not meet the requirements then they are denied this seat at checkin and need to sort out their refund (because they were too lazy or too stupid to actually READ the conditions of booking this seat). If they do an online checkin then when they are onboard the aircraft the F/A's check with passengers if they are suitable for an exit row. If they are not then they are moved to another seat. If the plane is full then some lucky punter who is suitable gets to sit in the exit row seat and the person that was too lazy or stupid to check the conditions ends up siting in their seat insted. Pretty simple really. I actually think that they shouldn't get a refund and that they should learn how to read first!! They didn't get the seat that they paid for?? boo hoo read above....

Topic: RE: NW Flight Attendants Object To Exit Row Price Plan
Username: TomFoolery
Posted 2006-04-09 19:20:37 and read 4132 times.

I am saddened that NW considers window seats, aisle seats and exit row seats premium seats and charges extra for them. The domestic and international service is no more remarkable than any of the other majors. Economy Plus was a good idea, and works well for UA, why cant NW come up with something similiar.
Before someone calls mea cheep Bastard, let me just say that I have paid my fair share of FULL fares in excess of $1,000 for 2 hour flights, and then eingcharged extra to sit next to a window is assanine. The same goes for an exit row. So...in theory, I am paying a premium to assist in case of emergency? Is this correct?
This is the typical bonehead moves that NW pulls, so they can dutifully followe the rest of the US airline industry into a homogenuis unremarkable premium priced transport service.
They might as well start charging for water, cola, bagage check in, toilet paper, passenger check in, boarding, and what ever else thay can do in order to keep the fares looking competitive.

Topic: RE: NW Flight Attendants Object To Exit Row Price Plan
Username: Ajiggity3
Posted 2006-04-09 19:36:58 and read 4110 times.

NW flights attendants are taking any chance they can to complain. Explains the great service they provide on NW. (sarcasm)

Topic: RE: NW Flight Attendants Object To Exit Row Price Plan
Username: Redneckslim
Posted 2006-04-09 20:16:51 and read 4074 times.

I am a 560 pound man who can't bathe because I can't risk falling.... and have really explosive gas that I can't control because of all the surplus dary products the government sends me along with my $5.980 per month disibility check (I'm unable to control my food addiction, it's a covered benifit) So I believe I'm entitled to a free ilse or window because of my disibility! In fact, I demand it!! I'm a member of F.U.C.K. (flying under cramped konditions) and our really big lobby in washington is cramming hard to make the greedy and selfigh airlines seat us in the more appropiate first class sections, so we don't have to suffer the diskomfort of sitting on lawn chairs, while people around us projectile vomet and attempt to pull those air bags that would drop from the roof in the event of an emergency.

Topic: RE: NW Flight Attendants Object To Exit Row Price Plan
Username: Flyboy36y
Posted 2006-04-09 20:56:46 and read 4033 times.

The only problem I see is NWs willingness to alienate its Top tier fliers.

Topic: RE: NW Flight Attendants Object To Exit Row Price Plan
Username: Cubsrule
Posted 2006-04-10 00:42:57 and read 3946 times.

Quoting Flyboy36y (Reply 41):
The only problem I see is NWs willingness to alienate its Top tier fliers.

Elite seats fill on very few flights, and domestically, when they do, upgrades open up a lot of choice space close to the flight.

Quoting TomFoolery (Reply 38):
Before someone calls mea cheep Bastard, let me just say that I have paid my fair share of FULL fares in excess of $1,000 for 2 hour flights,

When you buy a Y (or B) ticket, you are entitled to elite seating on NW.

Topic: RE: NW Flight Attendants Object To Exit Row Price Plan
Username: Cubsrule
Posted 2006-04-10 00:43:32 and read 3946 times.

Quoting Flyboy36y (Reply 41):
The only problem I see is NWs willingness to alienate its Top tier fliers.

Elite seats fill on very few flights, and domestically, when they do, upgrades open up a lot of choice space close to the flight.

Quoting TomFoolery (Reply 38):
Before someone calls mea cheep Bastard, let me just say that I have paid my fair share of FULL fares in excess of $1,000 for 2 hour flights,

When you buy a Y (or B) ticket, you are entitled to elite seating on NW.

Topic: RE: NW Flight Attendants Object To Exit Row Price Plan
Username: Skaggs
Posted 2006-04-10 00:50:45 and read 3941 times.

They are stupid pulling the "safety" card. The selection of exit row seats has been random or preferential treatment to good customers or gate agent charmers.

I have seen many dead-heading pilots (perfect choice in case of incident) and they never get the exit row. Some of the people they sit there, and agree to opening the door, scare me.

If safety were driving this, they would pick out young, able bodied people to sit there. The ACLU would go nuts.

They need to drop this. Kudos to NW for trying to make $. The flight attendants should see that extra $120 dollars a flight as job security....


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