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Topic: DL Expanding BOB Meals On 31 January 2008!
Username: LACA773
Posted 2008-01-10 09:08:13 and read 4111 times.

According to the DL & Skyteam websites, DL is expanding their BOB meals as of 31 January 2008. In addition to the transcon flights:
LAX/ONT/SAN/SNA-ATL/CVG
LAS-ATL/CVG
PHX-JFK/ATL/CVG
SLC-JFK/IAD/PHL/ATL/CVG
DEN-JFK/ATL

It looks like flights that have an actual duration of 3.5 hours are the flights added.
I wasn't able to see when they will do the next round of BOB meal expansion.

Does anyone know if they will increase their BOB meal offerings to include possible a full hot meal option similar to what YX offers?

Best,
LACA773

Topic: RE: DL Expanding BOB Meals On 31 January 2008!
Username: UN_B732
Posted 2008-01-10 09:24:12 and read 4042 times.

They don't have BOB on JFK-PDX-JFK right now? Odd, that's longer than Denver.

-A

Topic: RE: DL Expanding BOB Meals On 31 January 2008!
Username: LACA773
Posted 2008-01-10 09:27:22 and read 4035 times.

Yes. PDX-JFK has BOB.
DEN is one of the routes receiving BOB in the second phase.

Topic: RE: DL Expanding BOB Meals On 31 January 2008!
Username: MSYtristar
Posted 2008-01-10 09:33:45 and read 3993 times.

LAX-MSY gets BOB on 1/31 also.

Topic: RE: DL Expanding BOB Meals On 31 January 2008!
Username: Ikramerica
Posted 2008-01-10 09:51:51 and read 3916 times.

EATS? Why is DL so into giving things names that gradeschoolers might find clever but adults will roll their eyes at? Song (fly for a Song) and now EATS? At least it's not call FUD.

Topic: RE: DL Expanding BOB Meals On 31 January 2008!
Username: LACA773
Posted 2008-01-10 09:54:17 and read 3896 times.



Quoting Ikramerica (Reply 4):
EATS? Why is DL so into giving things names that gradeschoolers might find clever but adults will roll their eyes at? Song (fly for a Song) and now EATS? At least it's not call FUD.

LOL. Ikramerica. You're too funny.

Does anyone know why DL doesn't offer anything on their LAX-PVR , LAX-CUN flights? It doesn't make since considering the length of the flights and that they cater flights to & from MEX & GDL.

Topic: RE: DL Expanding BOB Meals On 31 January 2008!
Username: MCOAviationFan
Posted 2008-01-10 09:56:20 and read 3883 times.

On January 31, BOB will be extended to include flights longer than 1550 miles. The next phase will be implemented on April 1 with the inclusion of all flights over, IIRC, 1000 miles. There is also a provision to have a limited BOB offering (i.e. non-perishables) on flights longer than 750 miles. At this time, I am not aware of any plans to include a full hot meal option.

Topic: RE: DL Expanding BOB Meals On 31 January 2008!
Username: LACA773
Posted 2008-01-10 10:00:40 and read 3858 times.



Quoting MCOAviationFan (Reply 6):
On January 31, BOB will be extended to include flights longer than 1550 miles. The next phase will be implemented on April 1 with the inclusion of all flights over, IIRC, 1000 miles. There is also a provision to have a limited BOB offering (i.e. non-perishables) on flights longer than 750 miles. At this time, I am not aware of any plans to include a full hot meal option

Thankyou for the information, MCOAviationFan. I was thinking it would be a good thing to offer BOB full meals on the transcons, especially BOS/JFK-LAX/SFO as those flights are at times well over 6 hours and are pushing seven when the head winds are strong.

Topic: RE: DL Expanding BOB Meals On 31 January 2008!
Username: UN_B732
Posted 2008-01-10 10:24:56 and read 3785 times.

Would the flights over 750 (or 1000 miles) include RJ flights? I'd love to be able to buy something on the 961 mile BTV-ATL run.

-A

Topic: RE: DL Expanding BOB Meals On 31 January 2008!
Username: MCOAviationFan
Posted 2008-01-10 17:26:10 and read 3534 times.



Quoting UN_B732 (Reply 8):
Would the flights over 750 (or 1000 miles) include RJ flights? I'd love to be able to buy something on the 961 mile BTV-ATL run.

There has been no mention of any type of BOB on RJ's. This is strictly for mainline Delta as far as I know.

Topic: RE: DL Expanding BOB Meals On 31 January 2008!
Username: MSYtristar
Posted 2008-01-10 17:31:10 and read 3522 times.



Quoting MCOAviationFan (Reply 6):
The next phase will be implemented on April 1 with the inclusion of all flights over, IIRC, 1000 miles.

That's a great move on DL's part. Bravo.

Topic: RE: DL Expanding BOB Meals On 31 January 2008!
Username: Evan767
Posted 2008-01-10 17:49:59 and read 3483 times.

So, I assume First Class doesn't won't want to put up with there current one-choice like it or not meal, while coach gets to choose from a variety of fresh, delicious sandwhiches, salads, wraps, etc. That is, if Delta does indeed keep it that way. With the BOB coming to these flights does that mean First also gets what they currently do on the JFK transcons? (Michelle Bernstein meal, amenity kit, nuts, sundae, chocolates, choice of meals, etc.?) If so, great news for the Delta product.

Topic: RE: DL Expanding BOB Meals On 31 January 2008!
Username: Dbo861
Posted 2008-01-10 18:17:00 and read 3445 times.



Quoting UN_B732 (Reply 8):
Would the flights over 750 (or 1000 miles) include RJ flights? I'd love to be able to buy something on the 961 mile BTV-ATL run.

-A

I doubt it. There isn't the galley space for it.

Topic: RE: DL Expanding BOB Meals On 31 January 2008!
Username: JRDC930
Posted 2008-01-10 20:06:05 and read 3313 times.

Yay ! I get to pay for something i used to be able to get for free, or still get on CO free for most trnscon flights; in addition to the $300 fare paid! I so happy to have the privilege to pay for their complimentary service. This is indeed a great improvement for legacies.  Yeah sure

Topic: RE: DL Expanding BOB Meals On 31 January 2008!
Username: Evan767
Posted 2008-01-10 20:07:41 and read 3313 times.



Quoting JRDC930 (Reply 13):
Yay ! I get to pay for something i used to be able to get for free, or still get on CO free for most trnscon flights; in addition to the $300 fare paid! I so happy to have the privilege to pay for their complimentary service. This is indeed a great improvement for legacies.

You can have peanuts while the rest of us feast.

Topic: RE: DL Expanding BOB Meals On 31 January 2008!
Username: RwSEA
Posted 2008-01-10 20:18:56 and read 3290 times.



Quoting MSYtristar (Reply 10):
That's a great move on DL's part. Bravo.

It's nothing new - they had BOB on all the transcons (including to/from ATL) pre-Bankruptcy. Frankly I'm surprised it took them this long to bring it back. Every other legacy (other than CO) has had BOB on transcons for years.

Topic: RE: DL Expanding BOB Meals On 31 January 2008!
Username: 28thguy
Posted 2008-01-10 20:23:36 and read 3278 times.

What happens on flights such as ATL-DEN where F currently gets the snack basket? Will F get BOB for free, or will they have to pay for it?

Topic: RE: DL Expanding BOB Meals On 31 January 2008!
Username: Mir
Posted 2008-01-10 20:30:17 and read 3271 times.



Quoting JRDC930 (Reply 13):
I get to pay for something i used to be able to get for free, or still get on CO free for most trnscon flights; in addition to the $300 fare paid!

Were you paying $300 when you were getting the meals for free?

-Mir

Topic: RE: DL Expanding BOB Meals On 31 January 2008!
Username: JRDC930
Posted 2008-01-10 21:35:36 and read 3194 times.



Quoting Mir (Reply 17):
Were you paying $300 when you were getting the meals for free

Correction; for a transcon, more like $500-700.

Topic: RE: DL Expanding BOB Meals On 31 January 2008!
Username: RJFlyer0891
Posted 2008-01-10 21:55:59 and read 3165 times.



Quoting JRDC930 (Reply 13):
Yay ! I get to pay for something i used to be able to get for free, or still get on CO free for most trnscon flights; in addition to the $300 fare paid! I so happy to have the privilege to pay for their complimentary service. This is indeed a great improvement for legacies.

Sometimes I'd rather pay for something really good AND filling rather than take what CO gives on some routes.

Topic: RE: DL Expanding BOB Meals On 31 January 2008!
Username: Heavierthanair
Posted 2008-01-11 02:59:17 and read 3059 times.

G'day

For the benefit of non Americans or otherwise ignorant folks would someone explain what BOB stands for

bunch o' bagels - bottle of booze - burger on bun

comes to mind. Someone please enlighten me, thank you  Wow!



Cheers

Peter

Topic: RE: DL Expanding BOB Meals On 31 January 2008!
Username: MSYtristar
Posted 2008-01-11 03:32:30 and read 3041 times.



Quoting RwSEA (Reply 15):
It's nothing new - they had BOB on all the transcons (including to/from ATL) pre-Bankruptcy

I seem to remember that, but I like the idea of DL extending it down to 1000 miles. That gives the BOB option to dozens of new routes across the U.S. Much better than some airlines.

Topic: RE: DL Expanding BOB Meals On 31 January 2008!
Username: Helvknight
Posted 2008-01-11 05:05:27 and read 2993 times.



Quoting Heavierthanair (Reply 20):
For the benefit of non Americans or otherwise ignorant folks would someone explain what BOB stands for

bunch o' bagels - bottle of booze - burger on bun

comes to mind. Someone please enlighten me, thank you Wow!

It actually stands for Buy on Board - similar to the FR/U2 business model but without the cheap fares.

Most of the legacy US carriers don't serve meals to we peasants any more, instead you get to buy a sandwich or bag of snacks at an extortionate price. The exception is CO as they own their own caterers.

Topic: RE: DL Expanding BOB Meals On 31 January 2008!
Username: Logos
Posted 2008-01-11 05:19:42 and read 2974 times.



Quoting Heavierthanair (Reply 20):
For the benefit of non Americans or otherwise ignorant folks would someone explain what BOB stands for

Buy on Board (food that is).

Cheers,
Dave in Orlando

Topic: RE: DL Expanding BOB Meals On 31 January 2008!
Username: Sxf24
Posted 2008-01-11 05:24:37 and read 2969 times.



Quoting JRDC930 (Reply 13):
Yay ! I get to pay for something i used to be able to get for free, or still get on CO free for most trnscon flights; in addition to the $300 fare paid! I so happy to have the privilege to pay for their complimentary service. This is indeed a great improvement for legacies.

To be fair, there is a substantial difference in a) amount of food offered and b) quality of the food between CO and the better BOB programs like AS, DL and especially YX.

Topic: RE: DL Expanding BOB Meals On 31 January 2008!
Username: STT757
Posted 2008-01-11 06:05:00 and read 2911 times.



Quoting JRDC930 (Reply 13):
Yay ! I get to pay for something i used to be able to get for free, or still get on CO free for most trnscon flights

Exactly my feeling, what are they bragging about? They should be embarrassed they are no longer offering complimentary meals at meal time, pillows, blankets etc..

Which leads right into my favorite CO advertisement in recent weeks, they took a jab at Delta's "change" ad campaign.

The CO ad went something like this..

"Change is,

What you get back from a $20 after you have to pay for your meal on other carriers".

Topic: RE: DL Expanding BOB Meals On 31 January 2008!
Username: Heavierthanair
Posted 2008-01-11 06:41:17 and read 2962 times.

G'day

Quoting Logos (Reply 23):
Buy on Board (food that is).

Thanks for help Dave. I was just about going to settle for BRING OWN BOOZE, but then with Delta being based in Atlanta I had second thoughts!  Smile

Thanks again

Cheers

Peter

Topic: RE: DL Expanding BOB Meals On 31 January 2008!
Username: ASFlyer
Posted 2008-01-11 07:04:05 and read 2938 times.



Quoting STT757 (Reply 25):
Exactly my feeling, what are they bragging about? They should be embarrassed they are no longer offering complimentary meals at meal time, pillows, blankets etc..

If passengers in the U.S. were willing to pay a higher ticket cost to cover the costs of those items then airlines would probably still offer them - unfortunately, the American consumer wants the lowest possible price and will forego those items. Oh, they will complain loudly about it but, in the end, they'll take the lowest ticket price, regardless of amenities. With oil at $100 a barrel and ticket prices rising very modestly, relative to the rising cost of oil, airlines have no business giving such amenities away for free. If passengers want them, they should pay for them. The people spoke - this is what they wanted.

Topic: RE: DL Expanding BOB Meals On 31 January 2008!
Username: Floridaflyboy
Posted 2008-01-11 07:12:11 and read 2925 times.

Okay, two things. I feel that charging for meals in the cabin is incredibly tacky. I would much prefer they allow us to pay when we book the ticket or on the web-site at any other point. That could also eliminate issues of them running out of what you want to eat. Just my thoughts there. Secondly, They really need to implement this on some of the really long CR9 flights such as SLC-YYZ and SLC-PIT (on the days it's operated by the CR9).

Topic: RE: DL Expanding BOB Meals On 31 January 2008!
Username: Davescj
Posted 2008-01-11 08:14:13 and read 2880 times.



Quoting JRDC930 (Reply 18):
Correction; for a transcon, more like $500-700.

Today CO fares were 256 RT Newark Lax, 30 days out, mid week.

Quoting Floridaflyboy (Reply 28):
Okay, two things. I feel that charging for meals in the cabin is incredibly tacky. I would much prefer they allow us to pay when we book the ticket or on the web-site at any other point. That could also eliminate issues of them running out of what you want to eat. Just my thoughts there. Secondly, They really need to implement this on some of the really long CR9 flights such as SLC-YYZ and SLC-PIT (on the days it's operated by the CR9).

I agree.

Dave

Topic: RE: DL Expanding BOB Meals On 31 January 2008!
Username: Ikramerica
Posted 2008-01-11 08:19:23 and read 2874 times.



Quoting Davescj (Reply 29):
Today CO fares were 256 RT Newark Lax, 30 days out, mid week.

The point was, I think, that they USED to be more expensive and you got a meal. Not sure I agree, but that was the point, I think.

Topic: RE: DL Expanding BOB Meals On 31 January 2008!
Username: SkyTeamTriStar
Posted 2008-01-11 09:04:54 and read 2831 times.



Quoting Helvknight (Reply 22):
Most of the legacy US carriers don't serve meals to we peasants any more, instead you get to buy a sandwich or bag of snacks at an extortionate price.

Blame the traveling public. They screamed lower fares and thats exactly what they got. Most people complained about the hot entrees when the airline did serve it back in the day and now everybody is screaming bloody murder b/c hot food isn't an option anymore......we cant have it both ways.

Topic: RE: DL Expanding BOB Meals On 31 January 2008!
Username: JRDC930
Posted 2008-01-11 13:03:46 and read 2789 times.



Quoting ASFlyer (Reply 27):
If passengers in the U.S. were willing to pay a higher ticket cost to cover the costs of those items then airlines would probably still offer them - unfortunately, the American consumer wants the lowest possible price and will forgo those items. Oh, they will complain loudly about it but, in the end, they'll take the lowest ticket price, regardless of amenities. With oil at $100 a barrel and ticket prices rising very modestly, relative to the rising cost of oil, airlines have no business giving such amenities away for free. If passengers want them, they should pay for them. The people spoke - this is what they wanted.

Blah Blah Blah... This is the same baloney spewed by every industry/big business cheerleader on Anet, and most of the American Legacies since 9/11... meals do cost the airline i'll give you that, but a 5 dollar surcharge included in the ticket price to at least give the ILLUSION of a free meal, would likely not bother too many people, and maybe just maybe not insult people by asking them to pay for something that should have and used to be included in the ticket price. And lets face it; im a poor person, and 5 dollars isnt that big of a deal, it wouldn't scare people away. As for the American mind set? SO WHAT? Isnt it every consumer's duty to get the best value for the best price? That doesn't mean it will happen, but its alot smarter for those who arent big business armchair CEO's who cant afford to subsidise the airlines just because "its good for the industry".

Quoting Davescj (Reply 29):
Today CO fares were 256 RT Newark Lax, 30 days out, mid week.

I meant back in the day when meals were offered and service was good.

Quoting ASFlyer (Reply 27):
airlines have no business giving such amenities away for free. If passengers want them, they should pay for them.

With that attitude is it a wonder why many americans bitch about the airlines. If airlines want customers maybe they should give them more than a piece of fabric to sit on and rude employee treatment. The airlines are a service industry, remember? You have to balance the costs/benefits of treating your passengers like crap vs providing them with certain amenities.... but then again this is just my humble opinion, so feel free to disagree.  Smile

Topic: RE: DL Expanding BOB Meals On 31 January 2008!
Username: Mir
Posted 2008-01-11 16:13:51 and read 2713 times.



Quoting Ikramerica (Reply 30):
The point was, I think, that they USED to be more expensive and you got a meal. Not sure I agree, but that was the point, I think.

Exactly.

Quoting JRDC930 (Reply 32):
I meant back in the day when meals were offered and service was good.

And you paid more for it. It only makes sense that in general you have to pay more to get more. There is no such thing as a free lunch.

Quoting Floridaflyboy (Reply 28):
I feel that charging for meals in the cabin is incredibly tacky. I would much prefer they allow us to pay when we book the ticket or on the web-site at any other point. That could also eliminate issues of them running out of what you want to eat.

A very good idea, but you'd still have to keep the buy-on-board part of it around, perhaps in a limited fashion) for people who didn't bother with the website but still want something to eat on the plane.

-Mir

Topic: RE: DL Expanding BOB Meals On 31 January 2008!
Username: Ikramerica
Posted 2008-01-11 16:19:55 and read 2716 times.



Quoting JRDC930 (Reply 32):
With that attitude is it a wonder why many americans bitch about the airlines. If airlines want customers maybe they should give them more than a piece of fabric to sit on and rude employee treatment. The airlines are a service industry, remember? You have to balance the costs/benefits of treating your passengers like crap vs providing them with certain amenities.... but then again this is just my humble opinion, so feel free to disagree

Hey, you think the airline industry is screwy, just look at the hotel/motel business.

There, the higher your room cost, the less you get free.

Budget/business motel/hotels give you breakfast (sometimes even hot), free internet, free local calls, free gym, free parking, free hotel shuttles, free pool, etc. Some even have all suites and free afternoon hors d'oeuvres and cocktails. Some even have free vcrs/dvd players and free movies at the front desk.

Expensive resorts charge you for everything, including a fee to use the gym, a parking charge even the middle of nowhere, $20 a day internet, an extra "resort fee" just to use the resort facilities you thought you were paying for when you booked the $399 a night parking lot view room in the first place... and of course, the same continental breakfast of crappy danish, burnt coffee and watered down OJ costs $20.

If you apply that to an airline, it would be like giving the discount Y pax all the amenities and charging the first class passenger for an expensive ticket as well as a "sitting down fee" and a charging them for each drink and food item they ask for, at triple the price any sane person would pay.

So you gotta give the airlines some credit there. They are nickle and diming the right people...  Wink

Topic: RE: DL Expanding BOB Meals On 31 January 2008!
Username: ASFlyer
Posted 2008-01-12 17:19:28 and read 2527 times.



Quoting JRDC930 (Reply 32):
Blah Blah Blah... This is the same baloney spewed by every industry/big business cheerleader on Anet, and most of the American Legacies since 9/11... meals do cost the airline i'll give you that, but a 5 dollar surcharge included in the ticket price to at least give the ILLUSION of a free meal, would likely not bother too many people, and maybe just maybe not insult people by asking them to pay for something that should have and used to be included in the ticket price. And lets face it; im a poor person, and 5 dollars isnt that big of a deal, it wouldn't scare people away. As for the American mind set? SO WHAT? Isnt it every consumer's duty to get the best value for the best price? That doesn't mean it will happen, but its alot smarter for those who arent big business armchair CEO's who cant afford to subsidise the airlines just because "its good for the industry".

Yes, well, when you have work experience in the revenue management department for any airline then I'll be more inclined to listen to your rather simplistic view of how these things work. Why is it that anytime one airline raises their fares $5 to cover increasing fuel costs, we'll see one or two other airlines jump on that bandwagon as well. If there is even one lone hold out amongst the majors that don't raise their fares then they all end up dropping the fare increase. Why? Because they all see their revenues falling on routes in which they compete with the hold out. Why is that? Because the very price sensitive consumer goes for the very lowest price - whether a meal is included or not. Adding $5 to the price of a ticket to compensate for adding a meal to the flight is a nice theory but it's been proven over and over that the majority of consumers are way too price sensitive to care about paying anything more for a meal on an airplane.

Airlines profit margins are so razor thin that anything that they do to increase their costs, that other airlines aren't doing as well, will absolutely hurt them.

Topic: RE: DL Expanding BOB Meals On 31 January 2008!
Username: Floridaflyboy
Posted 2008-01-12 20:03:52 and read 2410 times.



Quoting Mir (Reply 33):
A very good idea, but you'd still have to keep the buy-on-board part of it around, perhaps in a limited fashion) for people who didn't bother with the website but still want something to eat on the plane.

Excellent point. I overlooked that. I guess for those situations, it's definitely okay. I would just prefer that as much of it be handled before as possible.


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