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Topic: CO 30, GRU-EWR 14 Hours Late?
Username: BoeingATL
Posted 2008-06-29 09:29:11 and read 2393 times.

I will be on this flight next week and just was casually looking at its on time performance. I see where yesterday's flight (6/28) scheduled to depart GRU at 9:10 pm did not leave until 10:57 am this morning. Scheduled arrival was to be 6:00 am today, and is now scheduled for 7:51 pm today. What happened?

If it was mechanical, curious about how the pax were compensated. Were they given a hotel room? Also, the late arrival would mean I would not be able to connect to ATL until the next day! That would mean two nights in a hotel? I will be in BF. Does that make a difference? This must be very costly for CO.

Topic: RE: CO 30, GRU-EWR 14 Hours Late?
Username: LHR777
Posted 2008-06-29 13:42:46 and read 2246 times.

It's just a mechanical delay. Don't assume that what happened today will happen next week. If it did, CO will take care of you with meals and accomodation as necessary.

Topic: RE: CO 30, GRU-EWR 14 Hours Late?
Username: BoeingATL
Posted 2008-06-29 14:41:03 and read 2186 times.

thanks LHR . . . I figured it was mechanical and know it was an unusual occurrance and am NOT anticipating anything like that happening to me.

Just set of a series of questions like what happens with catering? Do they have to recater the plane since it would be sitting at least 14 hrs on the plane, even with refrigeration. Even with deals, how much would rooming cost an airline.

Mindboggling.

Topic: RE: CO 30, GRU-EWR 14 Hours Late?
Username: LHR777
Posted 2008-06-29 15:47:16 and read 2110 times.



Quoting BoeingATL (Reply 2):
Just set of a series of questions like what happens with catering? Do they have to recater the plane since it would be sitting at least 14 hrs on the plane, even with refrigeration. Even with deals, how much would rooming cost an airline.

We'll have delays tomorrow at LHR, as the aircraft operating the delayed CO30 (ship 154) from yesterday was scheduled to operate CO18 from EWR to LHR this morning, which now has a 11 hour 45 minute delay, departing EWR at 2045 this evening, instead of 0900 this morning. It's due into LHR at 0900hrs, 30th June. It's the aircraft that operates the CO33 (0830hrs) departure to Houston. The crew of the CO18 are operating the delayed CO19/30th June, delayed by at least 3 hours due to crew rest.

In situations such as the lengthy delay to CO30, the catering would normally be either delayed (if the delay is already predicted before the aircraft arrives) or in the event of a creeping delay, the food can be served to the passengers if they're onboard (within a certain time-frame), or the aircraft can be de-catered and re-catered. That's a lengthy process.

The food carts onboard can also be iced with dry-ice, which will keep the cart contents good for several hours. Also, if the aircraft has ground power, the galley chillers can also be kept running to keep the food chilled.

As for hotel rooms - it depends on the airline. For example, at LHR, a room at the Raddison Edwardian might cost £199 to the general public. Airlines can get these rooms for around £56. A room at the Heathrow Ibis or Novotel might go for £99-£150 per night. Airlines get these for around £35-£49. Multiply that by the number of passengers onboard - say 150, then you get an idea of the costs involved.

Contrary to popular belief, airlines really don't enjoy off-schedule operations - they're very costly, and cause a huge knock-on effect to the operation.

Topic: RE: CO 30, GRU-EWR 14 Hours Late?
Username: Dispatchguy
Posted 2008-06-29 15:51:40 and read 2103 times.



Quoting LHR777 (Reply 3):
they're very costly, and cause a huge knock-on effect to the operation.

More accurately, they are a huge pain in the ass!

DS

Topic: RE: CO 30, GRU-EWR 14 Hours Late?
Username: LHR777
Posted 2008-06-29 16:00:15 and read 2081 times.



Quoting Dispatchguy (Reply 4):
More accurately, they are a huge pain in the ass!

You can say that again - I've just spent the last 5 hours re-arranging the CO33 and CO19 for tomorrow......!

Topic: RE: CO 30, GRU-EWR 14 Hours Late?
Username: Ikramerica
Posted 2008-06-29 16:08:51 and read 2068 times.

Luckily, since one of two GRU planes sits around all day, the knockon effect isn't as bad as it might be. When DEL had a recent mechanical, it was bad. And when HKG had one, it delayed flights for 2 days even though they do maintenance there.

Topic: RE: CO 30, GRU-EWR 14 Hours Late?
Username: BoeingATL
Posted 2008-06-29 16:43:52 and read 2008 times.

Yup,

that flight sits on the ground all day. I'm going down to Brasil on 93, IAH-GIG. EWR passengers bound for GIG change planes in GRU.

Must have been something serious or required a part that was not readily available.

Would CO ever book BF pax on DL 120 in such a case?

Topic: RE: CO 30, GRU-EWR 14 Hours Late?
Username: Hardiwv
Posted 2008-06-30 18:00:24 and read 1783 times.

I was in GRU and noted CO problem, flight got delayed until next day and previous CO flight also left with substantive delay. In addition, UA was also delayed and all pax waiting to board the plane had to collect their bags and wait for new schedule...

Rgs


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