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Topic: United's New Network Operations Center (w/pics)
Username: LAXintl
Posted 2012-06-19 11:45:56 and read 13369 times.

United Airlines showed off its new network operations center (NOC) located at the Willis Tower in Chicago to the media on Monday.

The new facility combines the operational nerve centers of both Continental and United under a single roof and is where the combined team of employees oversee flight planning, weather forecasting, crew scheduling, maintenance control and FAA ATC liaison for the combined airlines.

Story:
United shows off new downtown operations center
http://www.suntimes.com/business/132...ew-downtown-operations-center.html

About 30-photos:
http://www.suntimes.com/photos/galleries/index.html?story=13269459

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Topic: RE: United's New Network Operations Center (w/pics)
Username: flyhossd
Posted 2012-06-19 11:51:42 and read 13336 times.

Are they still having phone problems?

Topic: RE: United's New Network Operations Center (w/pics)
Username: STT757
Posted 2012-06-19 11:54:51 and read 13299 times.

Very nice, looks like a trading floor.

Topic: RE: United's New Network Operations Center (w/pics)
Username: STT757
Posted 2012-06-19 12:02:43 and read 13214 times.

Do they still have that emergency back-up center in that bunker outside Houston?

Topic: RE: United's New Network Operations Center (w/pics)
Username: LAXintl
Posted 2012-06-19 12:04:56 and read 13197 times.

The DR site is also in Chicago. No point in having anything in Houston when all your staff is in windy city now.

Topic: RE: United's New Network Operations Center (w/pics)
Username: Roseflyer
Posted 2012-06-19 12:06:34 and read 13174 times.

It looks a bit nicer than the old operations control center at Elk Grove Village, although Elk Grove Village was a relatively nice facility.

Personally it amazes me that UA executive leadership was convinced to move to Willis Tower from Elk Grove Village. I guess it does not matter much where the operations control center is, but for all the engineering, I don't think it makes sense to be in Chicago. It used to be split between San Francisco, Elk Grove Village and Houston. My personal opinion is that engineering should be near the airplanes whether it be SFO, ORD or IAH. Downtown in a high rise doesn't make much sense to me. Also it probably isn't that fun for all the office staff commuting from IAH/SFO to have to drive or take a train into the city. The Elk Grove Shuttle bus was quite convenient.

Topic: RE: United's New Network Operations Center (w/pics)
Username: Alias1024
Posted 2012-06-19 12:10:35 and read 13136 times.

It's strange looking at those pictures and recognizing a couple people from my short few months in the SOCC at CO.

Quoting STT757 (Reply 2):

Smith St. looked like a trading floor too. I gave tours to new hire pilots and more than a few commented that it looked like CNBC should be there interviewing someone about the stock market.

Quote:
Do they still have that emergency back-up center in that bunker outside Houston?

They actually had two backup sites in Houston. Only one was in a bunker.

[Edited 2012-06-19 12:13:15]

Topic: RE: United's New Network Operations Center (w/pics)
Username: LAXintl
Posted 2012-06-19 12:15:47 and read 13102 times.

Remember CO was also in a downtown office building – 51 story Cullen Center.

Not a strange concept to have airlines located in city centers -- Anyone remember the Pan Am building in NYC?

Topic: RE: United's New Network Operations Center (w/pics)
Username: BCEaglesCO757
Posted 2012-06-19 12:33:27 and read 12951 times.

Quoting Alias1024 (Reply 6):
It's strange looking at those pictures and recognizing a couple people from my short few months in the SOCC at CO.

Were you in Load Planning ?

I applied for Load Planning in the summer of 2008. It never worked out, and was a good thing. They were talking merger and fuel as sky high. Don't think my senority would have gotten me through this if I were downtown. As the Manager let me know he had some guys who were going to retire, L Carroll being one I remember. Then a couple that had some health issues. My hope was to get into load planning then jump over to dispatch. But now with everyone in Chicago and me being a Boston native I have no desire to move back up north. While I would say Boston is more expensive than ORD, it's still more epensive than Houston. And much colder than both BOS and IAH.

No thanks.

Topic: RE: United's New Network Operations Center (w/pics)
Username: Alias1024
Posted 2012-06-19 13:09:08 and read 12741 times.

Quoting BCEaglesCO757 (Reply 8):
Were you in Load Planning ?

I was an intern a few years before you applied. I sat next to Load Planning and across the row from the Ops Director

Topic: RE: United's New Network Operations Center (w/pics)
Username: BCEaglesCO757
Posted 2012-06-19 15:19:23 and read 12317 times.

Quoting Alias1024 (Reply 9):
I was an intern a few years before you applied. I sat next to Load Planning and across the row from the Ops Director

The 12th and 13th floors were a great place. Load Planning was an eye opener on how and why things were done that way. Also a few told me Chevron was hiring away alot of dispatchers for a while. Never saw what the corelation was,but remember a few guys telling me that. The Houston SOCC setup was really nice IMO.

One of my memories was getting to the garage and parking my car and seeing Larry Kellners mettalic blue porsche 911 right there at the elavators.

Topic: RE: United's New Network Operations Center (w/pics)
Username: strfyr51
Posted 2012-06-19 15:26:20 and read 12279 times.

the new center is nice, I still think they could have done more sooner in getting all the troops together to work out the seating and locations so the center would be more integrated with each other. seems that some executive worked out hte seating plan and it also gives the impression they didn't have a CLUE as to what they were doing and who interfaces with whom OR why!
the floor plan is jacked up and the software and phones are equally jacked up.. Heck!! I could have messed this up for a whole lot less money than they paid some consultant.

Topic: RE: United's New Network Operations Center (w/pics)
Username: BCEaglesCO757
Posted 2012-06-19 15:33:44 and read 12254 times.

Quoting strfyr51 (Reply 11):
the new center is nice, I still think they could have done more sooner in getting all the troops together to work out the seating and locations so the center would be more integrated with each other. seems that some executive worked out hte seating plan and it also gives the impression they didn't have a CLUE as to what they were doing and who interfaces with whom OR why!
the floor plan is jacked up and the software and phones are equally jacked up.. Heck!! I could have messed this up for a whole lot less money than they paid some consultant.

  

Topic: RE: United's New Network Operations Center (w/pics)
Username: SkyTeamTriStar
Posted 2012-06-19 17:06:07 and read 11940 times.

Quoting strfyr51 (Reply 11):
he new center is nice, I still think they could have done more sooner in getting all the troops together to work out the seating and locations so the center would be more integrated with each other. seems that some executive worked out hte seating plan and it also gives the impression they didn't have a CLUE as to what they were doing and who interfaces with whom OR why!
the floor plan is jacked up and the software and phones are equally jacked up.. Heck!! I could have messed this up for a whole lot less money than they paid some consultant.

100% Agreed. Common sense prevails. The flow to the room looks & feels off. It just does. Fluorescent lighting? Come on! Lighting is key....

Topic: RE: United's New Network Operations Center (w/pics)
Username: LAXintl
Posted 2012-06-19 17:31:27 and read 11831 times.

Keep in mind, the Willis facility was decided on prior to the merger and having to consolidate CO ops also threw a wrench in the plan and caused a redesign on the intended floor plans.
End result was there simply was not enough room to collocate all the departments side by side in the NOC per UA's original concept along with a delay in moving in, due to the changes required.

Topic: RE: United's New Network Operations Center (w/pics)
Username: Byrdluvs747
Posted 2012-06-19 18:18:59 and read 11678 times.

It seems a little smaller and more cramped compared to AA's. Was the previous center larger? I don't see why they chose to use such expensive floorspace for an ops center.



Bigger Image

[Edited 2012-06-19 18:21:37]

Topic: RE: United's New Network Operations Center (w/pics)
Username: crash65
Posted 2012-06-20 06:36:35 and read 10681 times.

Quoting strfyr51 (Reply 11):
seems that some executive worked out hte seating plan and it also gives the impression they didn't have a CLUE as to what they were doing and who interfaces with whom OR why!
the floor plan is jacked up and the software and phones are equally jacked up.. Heck!! I could have messed this up for a whole lot less money than they paid some consultant.

At least now the the NOC's feel and flow is consistent with the feel and flow of operations out on the line. SNAJU!!!!

Topic: RE: United's New Network Operations Center (w/pics)
Username: airbazar
Posted 2012-06-20 07:00:43 and read 10264 times.

Quoting Byrdluvs747 (Reply 15):
It seems a little smaller and more cramped compared to AA's. Was the previous center larger? I don't see why they chose to use such expensive floorspace for an ops center.

That was my first thought too. If I was a share holder I wouldn't be happy. At least in the technology sectors, NOC's are typically located in cities/states where the combination of real estate and electricity are cheap.

Topic: RE: United's New Network Operations Center (w/pics)
Username: ckfred
Posted 2012-06-20 07:34:16 and read 9704 times.

Quoting Byrdluvs747 (Reply 15):
I don't see why they chose to use such expensive floorspace for an ops center.

Actually, the lower floors of the Sears Tower tend to be somewhat inexpensive. Because the lower floors are the largest, they can't be easily broken up into smaller suites. Remember that the Sears Tower was opened in 1974. That was back when large corporations used to be in buildings with large footprints. You had to get promoted to get an office with windows, and people high up on the org. charts got corner offices.

At one time, Sears, Roebuck's main frame computer took up an entire floor, and they envisioned needing more computing power and using one or two more floors for additional mainframes. The concept of networking desktop computers didn't come along until about 10 years after Sears, Roebuck moved its headquarters into the Loop from the Near West Side.

Offices now don't need huge expanses of space, so the largest floors in the Sears Tower have become difficult to lease. Thus, the lease rates are lower than what you would expect for a building that is probably Class A space near Union Station and Northwestern Station.

I suspect that the lease rate per square foot is higher for UA HQ on West Wacker Drive than for the NOC on South Wacker Drive. The building in which HQ is located has smaller floors that are much easier to lease.

Topic: RE: United's New Network Operations Center (w/pics)
Username: Roseflyer
Posted 2012-06-20 08:51:12 and read 8617 times.

Quoting Byrdluvs747 (Reply 15):
It seems a little smaller and more cramped compared to AA's. Was the previous center larger? I don't see why they chose to use such expensive floorspace for an ops center.

The OPC in Elk Grove Village was very cramped and too small. Not everyone that should have been in the operations control center was. They had to overflow into other parts of the building. I believe maintenance control had to be located in a separate office area.

From what I had heard, leasing the space in Willis Tower was much cheaper than maintaining the campus at Elk Grove Village. With the tax incentives given and low lease rates due to low occupancy rates in the loop, it made sense to relocate people. In fact they relocated people from offices in San Francisco that are not just sitting vacant since the offices can’t be sold off since they are attached to the hangars.

Topic: RE: United's New Network Operations Center (w/pics)
Username: Ychocky
Posted 2012-06-20 09:12:30 and read 8295 times.

Shiny new digs!

Anyone recognize their A.net photos on the desktop backgrounds? I see a 737 and a 767  

Topic: RE: United's New Network Operations Center (w/pics)
Username: flyhossd
Posted 2012-06-20 09:14:53 and read 8265 times.

Quoting flyhossd (Reply 1):
Are they still having phone problems?
Quoting strfyr51 (Reply 11):
and the software and phones are equally jacked up..

Thanks for answering my question. Wasn't it Smisek that described UA as "an IT company with wings"? Yet, they're still having phone problems...

Quoting crash65 (Reply 16):
SNAJU!!!!

OK, I know what SNAFU is - what does SNAJU mean?

Topic: RE: United's New Network Operations Center (w/pics)
Username: BC77008
Posted 2012-06-20 09:15:39 and read 8264 times.

My partner was a load planner for CO in Houston and now for UA in Chicago. I've visited both facilities, the one on Smith St in Houston and the Willis Tower location. Yes the Willis Tower is a very high tech facility, I feel like I'm on the set of Star Trek.

Quoting Roseflyer (Reply 5):
Also it probably isn't that fun for all the office staff commuting from IAH/SFO to have to drive or take a train into the city. The Elk Grove Shuttle bus was quite convenient.

That my friend is where the whole decision on where to put the new combined company's headquarters comes from. The City of Chicago gave UA a sweet tax deal/financial incentive at least a year before the merger with CO to move the company's headquarters from Elk Grove Village into downtown Chicago. Later when UA and CO announced their merger, it was already apparent where their headquarters were going to be and that is why Houston didn't stand a chance. And that is also why the combined UA doesn't necessarily care about convenience and accessibility of it's employees, which is not to say downtown Chicago is a bad location, because it's not, but the decision was money driven. $$$$$

Topic: RE: United's New Network Operations Center (w/pics)
Username: jfklganyc
Posted 2012-06-20 09:15:43 and read 8264 times.

United should ask former New York City Mayor Guiliani what his thoughts are about having an operations center in the tallest building in the United States.

Guiliani insisted on putting the NYC Emergency Command Center at the World Trade Center over various objections for obvious reasons. When our biggest emergency happend, we had no command center and the Mayor was almost killed.

That said, putting the operations center in a known terrorist target is downright stupid. Especially when the airline was previously touched by terror only 11 years ago.

You wonder what security firm United consulted in this decision...and who signed off on it.

Topic: RE: United's New Network Operations Center (w/pics)
Username: laca773
Posted 2012-06-20 09:17:04 and read 8242 times.

Quoting Roseflyer (Reply 5):
Personally it amazes me that UA executive leadership was convinced to move to Willis Tower from Elk Grove Village. I guess it does not matter much where the operations control center is, but for all the engineering, I don't think it makes sense to be in Chicago. It used to be split between San Francisco, Elk Grove Village and Houston. My personal opinion is that engineering should be near the airplanes whether it be SFO, ORD or IAH. Downtown in a high rise doesn't make much sense to me. Also it probably isn't that fun for all the office staff commuting from IAH/SFO to have to drive or take a train into the city. The Elk Grove Shuttle bus was quite convenient.



Is there anything left of the Elk Grove Village? It sounds like it's pretty quiet around there.

Topic: RE: United's New Network Operations Center (w/pics)
Username: Josh32121
Posted 2012-06-20 09:42:37 and read 8140 times.

Quoting ckfred (Reply 18):
That was back when large corporations used to be in buildings with large footprints. You had to get promoted to get an office with windows, and people high up on the org. charts got corner offices.

At one time, Sears, Roebuck's main frame computer took up an entire floor, and they envisioned needing more computing power and using one or two more floors for additional mainframes. The concept of networking desktop computers didn't come along until about 10 years after Sears, Roebuck moved its headquarters into the Loop from the Near West Side.

Offices now don't need huge expanses of space, so the largest floors in the Sears Tower have become difficult to lease. Thus, the lease rates are lower than what you would expect for a building that is probably Class A space near Union Station and Northwestern Station.

I suspect that the lease rate per square foot is higher for UA HQ on West Wacker Drive than for the NOC on South Wacker Drive. The building in which HQ is located has smaller floors that are much easier to lease.

Um, large companies still need large expanses of space to house their workers. I live that Office Space dream every day. Part of the reason Willis Tower is less expensive is because it's an old building, and when it was built, there wasn't nearly as much competition from more suburban office locations like Elk Grove Village, Schaumburg, Downers Grove, etc., so the downtown location alone isn't as compelling a selling point as it once was. As I understand it, the Sears Tower nee Willis Tower has struggled to lease its space since day it opened because Sears didn't need as much space as it thought it would.

Also, much of the computer hardware (servers, mass data storage, etc.) that used to live at corporate headquarters locations has been moved off-site to data centers with lower real estate costs and increased security. That separation of computing assets from people is made possible by huge advances in data connection speed and reliability that didn't exist when Willis Tower was built.

The floors at the base of the building are larger in area than the upper floors because of the architectural design of the building. Higher floors don't take advantage of the square footage that would have been freed up by terminating lower floor elevator stacks below. Perhaps that was partly intentional to make upper floor square footage scarcer and drive rents higher. I read somewhere that the design inspiration was a pack of cigarettes--quite an anachronism now.

The new UA NOC looks decent, but honestly, I was expecting something more on the order of AT&T's or some other telecom carriers' centers. Something like this: http://bit.ly/KkQEo2

Topic: RE: United's New Network Operations Center (w/pics)
Username: BC77008
Posted 2012-06-20 10:07:55 and read 7831 times.

Quoting jfklganyc (Reply 23):
United should ask former New York City Mayor Guiliani what his thoughts are about having an operations center in the tallest building in the United States.

Guiliani insisted on putting the NYC Emergency Command Center at the World Trade Center over various objections for obvious reasons. When our biggest emergency happend, we had no command center and the Mayor was almost killed.

That said, putting the operations center in a known terrorist target is downright stupid. Especially when the airline was previously touched by terror only 11 years ago.

You wonder what security firm United consulted in this decision...and who signed off on it.

Putting an operations center in the South is stupid because of hurricanes, putting it in the mid-states is stupid because of Tornadoes. Putting it California is stupid because of earthquakes. Pretty soon you run out of places to put the damn thing.

Topic: RE: United's New Network Operations Center (w/pics)
Username: RDH3E
Posted 2012-06-20 10:30:07 and read 7634 times.

Quoting strfyr51 (Reply 11):
the new center is nice, I still think they could have done more sooner in getting all the troops together to work out the seating and locations so the center would be more integrated with each other. seems that some executive worked out hte seating plan and it also gives the impression they didn't have a CLUE as to what they were doing and who interfaces with whom OR why!
the floor plan is jacked up and the software and phones are equally jacked up.. Heck!! I could have messed this up for a whole lot less money than they paid some consultant.
Quoting SkyTeamTriStar (Reply 13):
100% Agreed. Common sense prevails. The flow to the room looks & feels off. It just does. Fluorescent lighting? Come on! Lighting is key....

Guys, you have to realize that *most of the design ideas for the floorplan etc were derived from DL's NOC and from the input of UA employees working in the NOC. I suspect it may just take some getting used to.

Quoting ckfred (Reply 18):
I suspect that the lease rate per square foot is higher for UA HQ on West Wacker Drive than for the NOC on South Wacker Drive. The building in which HQ is located has smaller floors that are much easier to lease.

Willis is about 30% cheaper per square foot. That is why UA is trying to sub-lease the space at 77W and move everyone to Willis.

Quoting Roseflyer (Reply 19):
In fact they relocated people from offices in San Francisco

That was before they relocated the NOC downtown, by about 18 months.

Quoting jfklganyc (Reply 23):
United should ask former New York City Mayor Guiliani what his thoughts are about having an operations center in the tallest building in the United States.

Not to be entirely cynical here, but we have 2 backup facilities in Chicago. The running "joke" (because it's not a joke) is that ALL of our floors here are A) Low enough you couldn't smash a plane into them due to surrounding buildings, and B) High enough to avoid the carnage of a car bomb blast. This should at least allow us to evacuate safely.

Quoting BC77008 (Reply 26):
Putting an operations center in the South is stupid because of hurricanes, putting it in the mid-states is stupid because of Tornadoes. Putting it California is stupid because of earthquakes. Pretty soon you run out of places to put the damn thing.

   pretty soon people are going to want us 15 stories under ground or with the Air Force at NORAD or something.

Topic: RE: United's New Network Operations Center (w/pics)
Username: United1
Posted 2012-06-20 10:41:40 and read 7489 times.

Quoting ckfred (Reply 18):
I suspect that the lease rate per square foot is higher for UA HQ on West Wacker Drive than for the NOC on South Wacker Drive. The building in which HQ is located has smaller floors that are much easier to lease.

HQ is moving to Willis BTW...they are moving out of Wacker.

Quoting laca773 (Reply 24):
Is there anything left of the Elk Grove Village? It sounds like it's pretty quiet around there.

...I think I heard somewhere that is were the back up ops center will be located. Not sure if they are going to keep FA training there.

Topic: RE: United's New Network Operations Center (w/pics)
Username: B757jetjockey
Posted 2012-06-20 10:49:48 and read 7354 times.

Quoting flyhossd (Reply 21):
OK, I know what SNAFU is - what does SNAJU mean?

I believe it is "Situation Normal All Jeff'd Up"

Topic: RE: United's New Network Operations Center (w/pics)
Username: crash65
Posted 2012-06-20 11:02:02 and read 7218 times.

Quoting B757jetjockey (Reply 29):
I believe it is "Situation Normal All Jeff'd Up"

Beat me too it.  

Topic: RE: United's New Network Operations Center (w/pics)
Username: DL WIDGET HEAD
Posted 2012-06-20 11:09:35 and read 7122 times.

Quoting RDH3E (Reply 27):
Guys, you have to realize that *most of the design ideas for the floorplan etc were derived from DL's NOC and from the input of UA employees working in the NOC. I suspect it may just take some getting used to.

I'm not surprised. UA's NOC looks remarkably similar to DL's OCC.

Topic: RE: United's New Network Operations Center (w/pics)
Username: United1
Posted 2012-06-20 11:49:41 and read 6689 times.

Quoting Byrdluvs747 (Reply 15):
It seems a little smaller and more cramped compared to AA's. Was the previous center larger?

if they used the entire 27th floor, it's a little hard to tell off the photos, it's about 55,000 square feet. I think that's roughly equivalent to AA's at DFW.

Topic: RE: United's New Network Operations Center (w/pics)
Username: jfklganyc
Posted 2012-06-20 15:11:35 and read 6365 times.

"Putting an operations center in the South is stupid because of hurricanes, putting it in the mid-states is stupid because of Tornadoes. Putting it California is stupid because of earthquakes. Pretty soon you run out of places to put the damn thing."


That is a bit extreme. That said, putting an operation center in the #1 terrorist target in the nations 3rd largest city is not very bright.

It is the tallest building in the US.

To make a legit comparison to your examples...it would be like putting it on the San Andres Fault or the Cape Hattaras barrier island.

Topic: RE: United's New Network Operations Center (w/pics)
Username: STT757
Posted 2012-06-20 15:25:37 and read 6328 times.

Quoting jfklganyc (Reply 33):
That said, putting an operation center in the #1 terrorist target in the nations 3rd largest city is not very bright.

I think few people outside the US are even aware that the building formerly known as the Sears tower even exists. It's not a world known landmark like the Empire State Building, World Trade Center, White House, Pentagon, Statue of Liberty etc.. I really think your overblowing the threat.

Topic: RE: United's New Network Operations Center (w/pics)
Username: BC77008
Posted 2012-06-20 16:30:23 and read 6198 times.

Quoting STT757 (Reply 34):

I think few people outside the US are even aware that the building formerly known as the Sears tower even exists. It's not a world known landmark like the Empire State Building, World Trade Center, White House, Pentagon, Statue of Liberty etc.. I really think your overblowing the threat.

It's currently the tallest building in the entire Western hemisphere, and held the title as "world's tallest building" from 1973 to 1998. It is most certainly known the world over. But I do agree that the threat had been overblown.

Topic: RE: United's New Network Operations Center (w/pics)
Username: 777ord
Posted 2012-06-20 19:28:49 and read 5903 times.

Quoting LAXintl (Reply 7):
Quoting STT757 (Reply 3):
Quoting Roseflyer (Reply 5):

The old CO headquarters were actually 1600 Smith Street. Which is now another Chevron building.

The floor is actually really cool, and I enjoy working on it. HOWEVER, certain operations that you may need to work with happen to be on the other end of the floor. Just like with any massive operations, the adjustment will come. A lot of the more senior folks are just grumpy that their usual routine is now different. Oh well...

The reason why UAL is in the Sears tower?? Besides the city granting UAL many many... MANY millions of dollars to relocate to ORD over IAH, and giving UAL a great price to occupy several floors of the Sears Tower which if I recall, brought the towers occupancy to just over 60%. I can't see why not to move there. The Sears tower is a huge symbol of Chicago and the Sears Tower is one of the most recognized buildings in the nation. So why not give such a massive corporation so much light? The 'payback' of how much money UAL has brought to Chicago in just a few months is enormous. When the merger to ORD was taking shape, and i was looking at places in ORD to live, WOW... Was it hard to find anything affordable. Now, the prices have gone down slightly and I got a heck of a deal on Mag Mile.

I enjoy working on the 27th floor of the Sears Tower for UAL. The floor is enormous and expansive.. I really like the features of the desks and how they can change heights, and the comfort of the chairs! (The ones in IAH sucked..).

Topic: RE: United's New Network Operations Center (w/pics)
Username: CODC10
Posted 2012-06-20 19:39:54 and read 5847 times.

Quoting 777ord (Reply 37):
The old CO headquarters were actually 1600 Smith Street. Which is now another Chevron building.

Also known as the Cullen Center.  

Topic: RE: United's New Network Operations Center (w/pics)
Username: DeltaL1011man
Posted 2012-06-20 20:23:28 and read 5723 times.

Quoting BC77008 (Reply 26):

A little bit extreme.

Quoting United1 (Reply 28):
HQ is moving to Willis BTW...they are moving out of Wacker.

I was just getting ready to ask this. So what will be left at Elk Grove?

Quoting STT757 (Reply 34):

I think few people outside the US are even aware that the building formerly known as the Sears tower even exists. It's not a world known landmark like the Empire State Building, World Trade Center, White House, Pentagon, Statue of Liberty etc.. I really think your overblowing the threat.

If that is the case i have no idea how we would be some of the worst in the world in education. Its the tallest building in the US, most educated people in other countries will know what/where it is. I think your letting your NYCism get a little bit of the best of you.  

Topic: RE: United's New Network Operations Center (w/pics)
Username: United1
Posted 2012-06-20 20:39:08 and read 5661 times.

Quoting DeltaL1011man (Reply 39):
Quoting United1 (Reply 28):
HQ is moving to Willis BTW...they are moving out of Wacker.

I was just getting ready to ask this. So what will be left at Elk Grove?

...I think I heard somewhere that is were the back up ops center will be located. Not sure if they are going to keep F/A training there.

Topic: RE: United's New Network Operations Center (w/pics)
Username: RDH3E
Posted 2012-06-21 06:51:52 and read 5318 times.

Quoting United1 (Reply 39):
...I think I heard somewhere that is were the back up ops center will be located. Not sure if they are going to keep F/A training there.

They are trying to sell the South building (the 2 story one) for someone to knock down and build a warehouse or something. The North building as far as I've heard will be there for at least 2 more years, but that detail is a bit hazy. I think they may be moving FA training into downtown Chicago as well, but again I'm not 100%.

Topic: RE: United's New Network Operations Center (w/pics)
Username: ckfred
Posted 2012-06-21 08:39:25 and read 5153 times.

Quoting Josh32121 (Reply 25):

Um, large companies still need large expanses of space to house their workers. I live that Office Space dream every day. Part of the reason Willis Tower is less expensive is because it's an old building, and when it was built, there wasn't nearly as much competition from more suburban office locations like Elk Grove Village, Schaumburg, Downers Grove, etc., so the downtown location alone isn't as compelling a selling point as it once was. As I understand it, the Sears Tower nee Willis Tower has struggled to lease its space since day it opened because Sears didn't need as much space as it thought it would.

Also, much of the computer hardware (servers, mass data storage, etc.) that used to live at corporate headquarters locations has been moved off-site to data centers with lower real estate costs and increased security. That separation of computing assets from people is made possible by huge advances in data connection speed and reliability that didn't exist when Willis Tower was built.

The floors at the base of the building are larger in area than the upper floors because of the architectural design of the building. Higher floors don't take advantage of the square footage that would have been freed up by terminating lower floor elevator stacks below. Perhaps that was partly intentional to make upper floor square footage scarcer and drive rents higher. I read somewhere that the design inspiration was a pack of cigarettes--quite an anachronism now.

All true. But the number of large companies that don't mind a large open space is somewhat small, compared to the number of professional firms (law, accounting, etc.). The problem with professional firms is that every partner wants a window office. If given the choice between 1 floor at the base of the tower or several floors towards the top, a law firm would rather be at the top, especially with the views.

From what I know about commercial real estate, a building with a smaller footprint lends itself to subdividing floors for small offices. A building that only takes 1/4 of a block in the Loop can easily divide a floor into 2 or 3 office suites. You can't divide the lower floors of the Sears Tower into office suites with 5 or 6 offices into each suite. Far too many suites would be windowless.

Topic: RE: United's New Network Operations Center (w/pics)
Username: RDH3E
Posted 2012-06-21 09:17:24 and read 5086 times.

Quoting ckfred (Reply 41):
You can't divide the lower floors of the Sears Tower into office suites with 5 or 6 offices into each suite. Far too many suites would be windowless.

We are laid out with 10 "single" offices and 2 "double" offices (Senior folks) along the East and West sides, with the North and South open with just windows so we underlings have a view of the outdoors from our 6x6 cells  

Topic: RE: United's New Network Operations Center (w/pics)
Username: slider
Posted 2012-06-21 09:45:58 and read 4985 times.

Quoting Roseflyer (Reply 19):
With the tax incentives given and low lease rates due to low occupancy rates in the loop, it made sense to relocate people.

And don't forget uA has a covenant with the City of Chicago to have X number of employees located there....

Topic: RE: United's New Network Operations Center (w/pics)
Username: RDH3E
Posted 2012-06-21 11:14:50 and read 4822 times.

Quoting slider (Reply 43):
And don't forget uA has a covenant with the City of Chicago to have X number of employees located there....

That's a condition of the Tax Breaks. But I think what he was suggesting is that there are plenty of other buildings in the loop that we could've put into instead.

A bit of trivia, United is now the largest "private" (non-gov) employer in the city of Chicago.

[Edited 2012-06-21 11:15:33]

Topic: RE: United's New Network Operations Center (w/pics)
Username: United727
Posted 2012-06-21 11:51:26 and read 4771 times.

Quoting RDH3E (Reply 27):
Not to be entirely cynical here, but we have 2 backup facilities in Chicago. The running "joke" (because it's not a joke) is that ALL of our floors here are A) Low enough you couldn't smash a plane into them due to surrounding buildings, and B) High enough to avoid the carnage of a car bomb blast. This should at least allow us to evacuate safely.

**THIS IS NOT FUNNY AT ALL!!!** I questioned this when I first learned of the plans about 2 years ago!!

Quoting jfklganyc (Reply 23):
United should ask former New York City Mayor Guiliani what his thoughts are about having an operations center in the tallest building in the United States.

Guiliani insisted on putting the NYC Emergency Command Center at the World Trade Center over various objections for obvious reasons. When our biggest emergency happend, we had no command center and the Mayor was almost killed.

That said, putting the operations center in a known terrorist target is downright stupid. Especially when the airline was previously touched by terror only 11 years ago.

You wonder what security firm United consulted in this decision...and who signed off on it.

     

Quoting RDH3E (Reply 40):
I think they may be moving FA training into downtown Chicago as well, but again I'm not 100%.

Nearly an hour away from ORD...   

Topic: RE: United's New Network Operations Center (w/pics)
Username: type-rated
Posted 2012-06-22 11:44:13 and read 4187 times.

Quoting ckfred (Reply 18):
That was back when large corporations used to be in buildings with large footprints. You had to get promoted to get an office with windows, and people high up on the org. charts got corner offices.

I once worked for a company like that. When you hired on you were assigned a "Level Number" according to how high you ranked in the company. Bottom levels couldn't have windows or carpets in their offices. Go up a few levels via a promotion and you could have carpet and the color of the carpet indicated what level you were. Once you got about half way up the levels you could have a window office. Only a one pane window. Go up a level or two and you were allowed a two window pane office.
One time they only had one office with a window and a half left and they needed to put a guy in that office who only ranked one window. They couldn't let that happen. So they let him have the window and a half office, but yanked the carpet out to compensate. They had a whole department at their headquarters where they constantly sorted out who is "deserving" of what kind of space to work in.
I thought it was an absolute total waste of resources and money. To me it doesn't promote teamwork. in fact I thought it had the opposite effect.

Quoting jfklganyc (Reply 23):
United should ask former New York City Mayor Guiliani what his thoughts are about having an operations center in the tallest building in the United States.

I thought this too.

And a commute to the Willis Tower will be no fun in the dead of winter.

How long before the Willis Tower becomes the United Tower?


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