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Topic: AM Finally Arrives At LHR,787 Will Be Used In 2013
Username: Gonzalo
Posted 2012-12-17 14:53:38 and read 11867 times.

After many years finally AM has landed at LHR.

Currently the flight is served by Boeing 767 aircraft fitted with angled lie-flat business class .
The carrier is also interested in increasing the London frequency to daily, when the B787 Dreamliner enters the Aeromexico fleet in August 2013.

http://www.businesstraveller.com/news/aeromexico-arrives-at-heathrow

Rgds.
G.

Topic: AM Finally Arrives At LHR,787 Will Be Used In 2013
Username: PlymSpotter
Posted 2012-12-17 15:37:33 and read 11638 times.

As I expected, the 767 was a 'warmer' to open the route with. Good luck to them.


Dan  

Topic: AM Finally Arrives At LHR,787 Will Be Used In 2013
Username: EddieDude
Posted 2012-12-17 15:47:26 and read 11568 times.

Congratulations to AM!

I think this is the first time that we hear the date on which the 787s will start arriving. I was hoping that would be the first or second quarter, not the third but oh well. I suppose that before AM launches LHR with the 788 they will do some short-haul revenue flights for crew training, and to showcase the birds to a wider Mexican audience. Look forward to that.

Topic: AM Finally Arrives At LHR,787 Will Be Used In 2013
Username: g500
Posted 2012-12-17 18:25:07 and read 11250 times.

congratulations to Aeromexico, this route will be a success... Supposely Mexican beaches are very popular with the English tourist, AM will do well

Topic: AM Finally Arrives At LHR,787 Will Be Used In 2013
Username: EddieDude
Posted 2012-12-17 18:28:50 and read 11229 times.

Quoting g500 (Reply 3):
Supposely Mexican beaches are very popular with the English tourist, AM will do well

Except that, as per the article, AM is not targeting low-yield tourism, but rather business travelers that will primarily use this route as an O&D route.

Topic: AM Finally Arrives At LHR,787 Will Be Used In 2013
Username: AR385
Posted 2012-12-17 18:41:05 and read 11176 times.

My friend from kindergarden was the FO on the flight. I begged him to give me the juicy details. Hope he does, and I´ll try to post some.

Topic: AM Finally Arrives At LHR,787 Will Be Used In 2013
Username: qf002
Posted 2012-12-17 19:06:53 and read 11091 times.

Quoting EddieDude (Reply 4):
AM is not targeting low-yield tourism

Tourists don't automatically mean low yields.

Topic: AM Finally Arrives At LHR,787 Will Be Used In 2013
Username: EddieDude
Posted 2012-12-17 19:17:45 and read 11059 times.

Quoting qf002 (Reply 6):
Tourists don't automatically mean low yields.

True. But as I was saying, the article clearly refers to AM's pursuit of business traffic. Below is an excerpt from the interview:

"Rocio Blazquez Reyes, VIP sales for Europe and Asia says that the carrier would prefer to fly overnight for an early arrival in Mexico City to cater for its key corporate market, and will look at changing slots in the future.

Reyes says that Aeromexico is not interested in competing with the charter services to Mexico and is looking to attract business traffic.
"

Topic: AM Finally Arrives At LHR,787 Will Be Used In 2013
Username: Rafabozzolla
Posted 2012-12-18 01:27:55 and read 10672 times.

It's interesting that, as per the article, it says that AM fought to get the slots and is still campaigning for better take-off times.

However, not only was JJ able to get daily early afternoon landing slots and late evening take-off ones for its GRU service, it also started 3 weekly GIG services not too long afterwards with similar arrival and departure times. What was TAM's trick that Aeroméxico has not been able to replicate?

Topic: AM Finally Arrives At LHR,787 Will Be Used In 2013
Username: RWA380
Posted 2012-12-18 01:45:45 and read 10609 times.

Quoting qf002 (Reply 6):
Tourists don't automatically mean low yields.

Agreed, HA is an example of that, they seem to be doing pretty good business by bringing tourists to their beautiful home.
I think there is plenty of English and European tourists who would love to go to Mexican beaches, IMO, those travellers will likely take any number of reasonable return flights from the UK to Cancun on a myriad of airlines.

Quoting EddieDude (Reply 4):
AM is not targeting low-yield tourism, but rather business travelers that will primarily use this route as an O&D route.

I agree 100%, AM has a good premium product coming with those shiny new 787's, I think the combination of the new bird, and the good reputation AM has in their region will go to the mat, and try to win over a share of premium traffic to London from MEX. It fits well with the DL/VS discussions in other threads, just another spoke to the hub, skyteam and partner airlines still will remain the x factor in that scenario, maybe a preemptive strike on AM's part being part of the plan?

Topic: AM Finally Arrives At LHR,787 Will Be Used In 2013
Username: SKAirbus
Posted 2012-12-18 07:32:10 and read 9637 times.

Why would a tourist want to fly via MEX when VS and other "holiday" airlines fly direct from London to Cancun?

Topic: AM Finally Arrives At LHR,787 Will Be Used In 2013
Username: g500
Posted 2012-12-18 07:38:38 and read 9539 times.

Quoting SKAirbus (Reply 10):
Why would a tourist want to fly via MEX when VS and other "holiday" airlines fly direct from London to Cancun?

1- price

2- Virgin and BA don't fly from the U.K to Cancun everyday

Topic: AM Finally Arrives At LHR,787 Will Be Used In 2013
Username: redzeppelin
Posted 2012-12-18 08:09:48 and read 9027 times.

Quoting g500 (Reply 11):
Quoting SKAirbus (Reply 10):Why would a tourist want to fly via MEX when VS and other "holiday" airlines fly direct from London to Cancun?
1- price

2- Virgin and BA don't fly from the U.K to Cancun everyday

And CUN isn't the only Mexican resort destination. I assume that transfers are possible via MEX to Pacific coast destinations like MZT, SJD and PVR. Those are easily accessible via USA connections, but AM service via MEX would reduce the hassle of US customs.

Topic: AM Finally Arrives At LHR,787 Will Be Used In 2013
Username: BlueShamu330s
Posted 2012-12-18 08:23:11 and read 8772 times.

Quoting g500 (Reply 11):


1- price

2- Virgin and BA don't fly from the U.K to Cancun everyday

Problem with LHR-MEX-CUN on AM is that you arrive in MEX just after midnight and then have atleast a 6 hour layover through the night before the first flight out to CUN.

They are not cheap either.

Personally, I'd arrange my travel dates to coincide with BA and VS' schedule if travelling to CUN.

Rgds

Topic: AM Finally Arrives At LHR,787 Will Be Used In 2013
Username: airbazar
Posted 2012-12-18 08:35:39 and read 8591 times.

Quoting BlueShamu330s (Reply 13):
Problem with LHR-MEX-CUN on AM is that you arrive in MEX just after midnight and then have atleast a 6 hour layover through the night before the first flight out to CUN.
They are not cheap either.

Bingo. This flight has absolutely zero correlation to beach holiday makers from England. There are countless charter operators serving beach resorts in Mexico and the Caribbean already that are likely to be much cheaper than AM via MEX.

Topic: AM Finally Arrives At LHR,787 Will Be Used In 2013
Username: EddieDude
Posted 2012-12-18 08:55:44 and read 8272 times.

Quoting Rafabozzolla (Reply 8):
What was TAM's trick that Aeroméxico has not been able to replicate?

Either deeper pockets or the ability to rent or buy those slots from partners. I really don't know.

Quoting RWA380 (Reply 9):
I agree 100%, AM has a good premium product coming with those shiny new 787's, I think the combination of the new bird, and the good reputation AM has in their region will go to the mat, and try to win over a share of premium traffic to London from MEX. It fits well with the DL/VS discussions in other threads, just another spoke to the hub, skyteam and partner airlines still will remain the x factor in that scenario, maybe a preemptive strike on AM's part being part of the plan?

I hope so. The new 788 J-class needs to be at least as good as the 77Es'. The 767ERs are a disgrace in terms of premium cabin!

I am thinking that we will see an AM-VS codeshare in due time. Let's remember that DL also owns a minority stake in AM.  
Quoting airbazar (Reply 14):
This flight has absolutely zero correlation to beach holiday makers from England.

Agree.

Topic: AM Finally Arrives At LHR,787 Will Be Used In 2013
Username: xaapb
Posted 2012-12-18 09:29:26 and read 7794 times.

Quoting BlueShamu330s (Reply 13):
Problem with LHR-MEX-CUN on AM is that you arrive in MEX just after midnight and then have atleast a 6 hour layover through the night before the first flight out to CUN.

Well according to the article they will try to change their schedule fly back to MEX overnight to make an early arrival that could probably help to atract tourists.

Quote:
to fly overnight for an early arrival in Mexico City to cater for its key corporate market, and will look at changing slots in the future.

greetings.

Topic: AM Finally Arrives At LHR,787 Will Be Used In 2013
Username: AR385
Posted 2012-12-19 02:06:39 and read 4262 times.

Quoting BlueShamu330s (Reply 13):
Problem with LHR-MEX-CUN on AM is that you arrive in MEX just after midnight and then have atleast a 6 hour layover through the night before the first flight out to CUN.

They are not cheap either.

Personally, I'd arrange my travel dates to coincide with BA and VS' schedule if travelling to CUN.

This flight is not tailored for CUN bound passengers. It´s an O&D between LON and MEX

Quoting airbazar (Reply 14):
Bingo. This flight has absolutely zero correlation to beach holiday makers from England. There are countless charter operators serving beach resorts in Mexico and the Caribbean already that are likely to be much cheaper than AM via MEX.

Exactly. If AM was interested in tourism, they would have started the route from LGW. A strategic mistake MX made. They tried to lure high yield business passengers to MEX from LGW.

Quoting EddieDude (Reply 15):
Either deeper pockets or the ability to rent or buy those slots from partners. I really don't know.

In my humble opinion, I can´t understand why our DGAC doesn´t have the balls to ask its equivalent in the UK to either give the slots to AM or to take them away from BA. I´m sure miracles would happen if our DGAC took that stance.

Quoting EddieDude (Reply 15):
The 767ERs are a disgrace in terms of premium cabin!

Agreed. But, I´ñm not sure it´s only on the 767s. I´ve flown them on the 777s and while the hard product is up to par, the soft product lacks in many respects. The disappearing act of the FAs being a case in point. That won´t change with the 787s.

Quoting EddieDude (Reply 15):
I am thinking that we will see an AM-VS codeshare in due time. Let's remember that DL also owns a minority stake in AM.

For sure.

Topic: AM Finally Arrives At LHR,787 Will Be Used In 2013
Username: skiaplg
Posted 2012-12-19 02:41:38 and read 4169 times.

Even if Aeromexico is targeting business traffic, it does still need to fill up all of those seats in the back. I would for sure want to try this route out. Hopefully they'll sort something out for the slots though, a past midnight arrival time is absolutely terrible. With that arrival time, it simply won't attract very much other than O&D even if they were trying to considering that they fly from CDG with an arrival at 5:20am which offers tons of connections to the rest of Mexico, plus tons of connections from CDG.

Topic: AM Finally Arrives At LHR,787 Will Be Used In 2013
Username: gabrielchew
Posted 2012-12-19 03:17:14 and read 4126 times.

Quoting AR385 (Reply 17):
In my humble opinion, I can´t understand why our DGAC doesn´t have the balls to ask its equivalent in the UK to either give the slots to AM or to take them away from BA. I´m sure miracles would happen if our DGAC took that stance.

You're saying the DGAC should blackmail the UK Government to give them what they have no control over? Slots at LHR are hard to get because pretty much every airline around the world wants them. If AM want better slots, they can do what everyone else does, and BUY (or lease/sawp) them.

I believe the good people of Arik of Nigeria tried the same thing.

Topic: RE: Am Finally Arrives At LHR,787 Will Be Used In 2013
Username: EddieDude
Posted 2012-12-20 12:04:51 and read 3741 times.

Quoting AR385 (Reply 17):
he disappearing act of the FAs being a case in point.

Yes, service can be very hit-or-miss in AM both in Y and in J. AM needs to hire someone who has been in charge of customer satisfaction with Asian carriers in order to make important changes. Mexicans are warm and friendly by nature, and we can excel at being service-oriented, so it is really unacceptable that AM cannot offer that.

Topic: RE: Am Finally Arrives At LHR,787 Will Be Used In 2013
Username: g500
Posted 2012-12-20 12:40:39 and read 3689 times.

Quoting AR385 (Reply 17):
This flight is not tailored for CUN bound passengers. It´s an O&D between LON and MEX

I agree with you there, the fight is not tailored for LHR-CUN but for the O&D passenger between LHR-MEX... However, back in coach, the tourists will take more and more seats as time goes by.

Topic: RE: Am Finally Arrives At LHR,787 Will Be Used In 2013
Username: yellowtail
Posted 2012-12-20 12:46:23 and read 3670 times.

Quoting EddieDude (Reply 7):
prefer to fly overnight for an early arrival in Mexico City to cater for its key corporate market, and will look at changing slots in the future.

Since DL has interests now in both AM and VS.....maybe a better AM slot might come from VS

Topic: RE: Am Finally Arrives At LHR,787 Will Be Used In 2013
Username: Mexicana757
Posted 2012-12-20 13:14:54 and read 3606 times.

Quoting yellowtail (Reply 22):

Since DL has interests now in both AM and VS.....maybe a better AM slot might come from VS

Same thing I was thinking. Maybe AM and VS can come to an agreement about swapping slots where it would make AM's flight more attractive to passengers.

Topic: RE: Am Finally Arrives At LHR,787 Will Be Used In 2013
Username: KLAM
Posted 2012-12-20 16:44:46 and read 3472 times.

Quoting EddieDude (Reply 20):
Yes, service can be very hit-or-miss in AM both in Y and in J. AM needs to hire someone who has been in charge of customer satisfaction with Asian carriers in order to make important changes. Mexicans are warm and friendly by nature, and we can excel at being service-oriented, so it is really unacceptable that AM cannot offer that.


I really think that it used to be a very warm airline in the past, but on my past three or four experiences with AM all I've got is total disappointment.I have the idea that FAs, particularly the younger ones, seem to be annoyingly condescending: they treat you as if you were a child that needs to be told off every now and then. They ask you to do this or that as if they were your teachers and they had asked you a million times before to have a neat penmanship. On the last CDG-MEX flight I took with them, a fellow passenger reprimanded one of the girls for being so rude, he told her that she should stop being so arrogant and treat passengers as clients, not as a burden... On another flight, the FA's skipped a whole row when serving drinks, when one of the passengers complained politely, the FA told him that "they should reason like human beings instead of getting angry", if the man wasn't angry before, he was now.
I really don't know what's happening, as time goes by the service seems to be worsening.
Such a pity, I hope that it starts improving, because it is an airline with GREAT potential!


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