Bobcat From United States of America, joined Jun 2007, 0 posts, RR: 0 Posted (10 years 4 months 1 week 3 days 2 hours ago) and read 2094 times:
I was watching TVB on C-band earlier and only saw half
of the report. Here's what appears to have happened:
A female 200kg passenger wanted to fly to Hong Kong
via Dragonair. She even offered to buy two tickets, because
of her size. However, Dragonair executives refused to let
her buy the tickets, saying the seatbelt wouldn not be able
to restrain her in the event of an accident, and that her
"mass" may crush other passengers or block the aisle or
emergency exits... all because Dragonair flies Airbus... !!!???
The woman went to Cathay Pacific(CX) and China Airlines(CI)
and they said no problem.(both fly 747-400s on the route)
She ended up flying to Hong Kong on CI.
...........
If anybody is in Hong Kong and read about the news, could
you please point me to the website that has the full story?
Thanks!
Bobcat From United States of America, joined Jun 2007, 0 posts, RR: 0 Reply 2, posted (10 years 4 months 1 week 3 days 1 hour ago) and read 2045 times:
No, no, no.... those were the words I heard in the report...
I love Airbus!!!
A fellow member was kind enough to send me the entire
article... unfortunately I don't speak Chinese...
Can anybody translate it and post it here? I tried some
online translating(like AltaVista) but they turned out weird...
This is the Chinese newspaper website that had the article.
(can't figure out how to get into their English site, if there's
one)
____ Below is what the weird translation that I got from AltaVista____
Too fat? Ticket? One 150 centimeters, 200 kilogram female surnames, originally want to build? Goes to Hong Kong? Thinks from? Ticket, unexpectedly? Is is resisted by the airline? The reason is " is safe? Falls ", makes her self-respect? Seriously suffers setbacks. Aviation? Expression? Gets up the case possibly is? First cause? Heavy too heavy suffers resists? Case
Snoopy From Switzerland, joined Oct 2001, 370 posts, RR: 0 Reply 4, posted (10 years 4 months 1 week 2 days 22 hours ago) and read 1989 times:
I was flying CA once from PEK to HKG with some colleagues in Y. The plane was a B747-400 and all the passengers were crammed in the very last Y-class cabin. Probably so some of the FAs could take a break. A colleague (HK Chinese) and I moved forward a cabin (still Y).
I'm a relatively big guy. The FA came and asked us to move back. I refused and said I was comfortable where I was. She then proceeded to tell my colleague that if we stayed where we were the wings would bend because of my weight!! OK, I'm heavy, but not THAT heavy! When my colleague translated, I almost wet myself. I have never heard such a tall story in my life from an FA.
Red Panda From Hong Kong, joined Jun 2000, 1521 posts, RR: 0 Reply 5, posted (10 years 4 months 1 week 2 days 18 hours ago) and read 1941 times:
There was a case not long ago that an oversized pax broke the arm rest as he tried to fit hiself into the seat. We ended up have to upgrade him to J-class in order to accomodate him. Lucky that there was an empty seat in JCL, or he would have been offloaded.
We need some official guideline for this sort of situation.
Chiawei From United States of America, joined Nov 2000, 884 posts, RR: 2 Reply 6, posted (10 years 4 months 1 week 2 days 17 hours ago) and read 2000 times:
my post on this matter got deleted because I am speaking the truth about how chinese treats taiwanese.
But the excuse made by the airline is just ridiculous.
1. The cabin door is too small to fit this woman. Hence she would block the dorr during emergency? Last time i recall the door on A330 is not much smaller than 747.
2. This woman weighs too much. Hence she might become a projectile during emergency and cursh someone to death.
3. Dragon Air would lose the revenue from seat next to her two seats because no one want to sit next to her.
4. The A330 seats is smaller than CI's 744 in Y. Hence she does not fit even with 2 seat.
the problem is that the airline is lieing. Simple truth because Taiwan does not have a law to protect obese people. If this were an American, I believe Dragon Air would be more than happy to accomodate this pax.
Bigo747 From , joined Dec 1969, posts, RR: Reply 8, posted (10 years 4 months 1 week 2 days 16 hours ago) and read 1914 times:
Taiwanese airlines explained that if airlines unable to carry such heavy weight passenger is due to the "regular sized" seat, and kick them off the plane is not a discrimination. Airlines in Taiwan haven't had such problem before, but usually sign them to the seat where no one sits beside.
China Airlines is the airline who carried this 200kg lady. The airline say they don't usually ask "large size" passenger to buy 2 tickets/seats.
Dragonair kicked this lady off the plane is because she's unable to fasten her seatbelt, which causes "safety worries" for this passenger and she might "damage onboard facilities". Dragonair denies it's a discrimination.
Dragonair claims if she buys 2 ticket, the problem won't be dissapeared. She'll face more problems on how fastening 2 seat belts.
The airline refuse to compensate, and once again says it's due to "safety reasons."
Chiawei, yes I agree with you, it's just half of the chinese don't treat Taiwanese well.
Singapore_Air From United Kingdom, joined Nov 2000, 13711 posts, RR: 21 Reply 10, posted (10 years 4 months 1 week 1 day 23 hours ago) and read 1711 times:
Airline under fire for rejecting obese passenger
A consumer protection group asked Hong Kong’s Dragonair on Friday to apologize to a 180-kilogram woman who was not allowed to board a flight and provide her with compensation.
The woman, identified only by her last name, Hsieh, lodged a complaint with the Consumers’ Foundation of Taiwan following last month’s incident.
She was not allowed to take a Dragonair flight to Shanghai via Hong Kong on the grounds that a safe seatbelt was unavailable because of her size. She managed to finally complete her trip by taking Taiwan’s China Airlines. Cheng Jen-hung, secretary-general of the consumer protection foundation, said Dragonair was in violation of consumers’ rights. “It is a serious violation of human rights and personal dignity to reject a passenger because she is overweight,” Cheng said.
Dragonair said it regretted that the airline was not able to serve Hsieh, but insisted that the safety of passengers was the prime concern of the company. —AFP
ILOVEA340 From United States of America, joined Oct 1999, 2100 posts, RR: 5 Reply 13, posted (10 years 4 months 1 week 1 day 11 hours ago) and read 1592 times:
Keep in mind that the laws protecting the american obese are protecting the Majority of people in the country.
Sponsor Message: 
From United States of America, joined Jun 2007, 0 posts, 
From , joined Dec 1969, posts, 
From Switzerland, joined Oct 2001, 370 posts, 
From Hong Kong, joined Jun 2000, 1521 posts, 
From Belgium, joined Nov 1999, 5264 posts, 
From , joined Dec 1969, posts, 
From New Zealand, joined Jan 2001, 744 posts, 
From Canada, joined Dec 2000, 658 posts, 
Printer friendly format 
