Sponsor Message:
Civil Aviation Forum
My Starred Topics | Profile | New Topic | Forum Index | Help | Search 
Have You As FA Ever P***** Off A Pax Big Time?  
User currently offlineGr325 From Netherlands, joined Jan 2002, 715 posts, RR: 0
Posted (11 years 6 months 2 weeks 5 days 5 hours ago) and read 3516 times:

Hi,

As the topic says have you ever pissed off a passenger on board your flight big time? (being an FA)

Yesterday morning I was doing a GCI - MAN - GCI.
On the way back every pax was on board apart from this one guy. You know one of those strange ones. He came on board and I was really wondering if he had taken any drugs or so. But anyay he said hi and tried to apologize for turning up too late at the gate.
Then he couldn't find a place for his oversized handluggage so I took it of him and stowed it under the seat in row 12 (saab 340). He said down and I closed the door and did my safety demonstration. While we were taxiing to RW24L his mobile phone went off. So I walked down to him and told him off for that as I had allready mentioned a few times that mobiles have to be switched off.

During the flight he asked for a coffee so I gave him a cup and told him that I would pass with coffee in a few minutes. In the mean time he fell asleep. And woke up less than 10 minutes before landing. I was cleaning the rubbish and then he wanted his coffee. I said to him that there was no tome for coffee anymore as we were about to land.

After landing he had to wait till every passenger was off the aircraft because his handluggage was stowed in row 12. And it took even longer as two pax were emtying an over head locker while I was chatting to him.

When he left the aircraft he was really anoyed. But then it was his own fault.
I couldn't give a thing about it actually.

Anyway, have you ever had somthing like this? Let's hear it.

GR325


"You should have gone to specsavers"
10 replies: All unread, jump to last
 
User currently offlineWestjet!Eh! From Canada, joined Jul 2001, 153 posts, RR: 4
Reply 1, posted (11 years 6 months 2 weeks 5 days 1 hour ago) and read 3376 times:

BTW..do you feel annoying the bell rings when cabin crew button was on?

User currently offlineJmc777 From United Kingdom, joined Apr 2000, 234 posts, RR: 0
Reply 2, posted (11 years 6 months 2 weeks 5 days ago) and read 3312 times:

As crew myself, please don't take this the wrong way, but would it have killed you to get the passenger a coffee? It may have made the difference between him getting off annoyed and never flying with your airline again and getting off happy, thinking you had gone out of your way and wanting to fly your airline again.

Customer retention is a huge thing in sales.

Call bells should always be answered promptly......it is the time you dont that you find there is a medical emergency in that seat and you have wasted time.

Only my opinion though.


User currently offlineGr325 From Netherlands, joined Jan 2002, 715 posts, RR: 0
Reply 3, posted (11 years 6 months 2 weeks 4 days 18 hours ago) and read 3152 times:

Jmc777 I see your point there. But as the seatbelt signs were just switched on and I had to secure the cabin. I would not have enough time to do everything. But on the other side, I can't help it that he fell asleep. The pax sitting besides him didn't like the guy ether for some reason.




"You should have gone to specsavers"
User currently offlineLMML 14/32 From Malta, joined Jan 2001, 2565 posts, RR: 6
Reply 4, posted (11 years 6 months 2 weeks 4 days 10 hours ago) and read 3006 times:

Jmc777 note that Gr325 was the ONLY FA on board. Besides, as you know only too well, it is dangerous to give coffee during descent. Should the passenger not drink it by touchdown, he will surely spill it. Had Gr given this pap a coffee in the first place the pap would still have fallen asleep over it. So in my opinion Gr did not act irresponsibly.



User currently offlineJmc777 From United Kingdom, joined Apr 2000, 234 posts, RR: 0
Reply 5, posted (11 years 6 months 2 weeks 4 days 9 hours ago) and read 2945 times:

FAir enough, maybe I should have paid closer attention to your original post Gr325. Hehe.

User currently offlineGr325 From Netherlands, joined Jan 2002, 715 posts, RR: 0
Reply 6, posted (11 years 6 months 2 weeks 4 days 6 hours ago) and read 2829 times:

And if you have ever flown into guernsey on a saab340. You don't even want to hold a cup of coffee  Big thumbs up


"You should have gone to specsavers"
User currently offlineFlyboyOz From Australia, joined Nov 2000, 1985 posts, RR: 25
Reply 7, posted (11 years 6 months 2 weeks 4 days 1 hour ago) and read 2712 times:

When I was in business class, I held a glass of water when the plane taking off and also I also held a glass of red wine when the plane touched down. So the liquid won't escape from the glass as i REALLY hate to hear the engine noisy!


The Spirit of AustraliAN - Longreach
User currently offlineMas a330 From , joined Dec 1969, posts, RR:
Reply 8, posted (11 years 6 months 2 weeks 3 days 21 hours ago) and read 2649 times:

FlyboyOz.......

What?


User currently offlineGr325 From Netherlands, joined Jan 2002, 715 posts, RR: 0
Reply 9, posted (11 years 6 months 2 weeks 3 days 6 hours ago) and read 2536 times:

Yes FlyboyOz, what are you trying to say.



"You should have gone to specsavers"
User currently offlineBR715-A1-30 From , joined Dec 1969, posts, RR:
Reply 10, posted (11 years 6 months 2 weeks 3 days 2 hours ago) and read 2467 times:

I suggest you read...


A Riot, A True Riot.

I give Hester 4 thumbs up (2 of mine, and 2 of my girl)


Top Of Page
Forum Index

This topic is archived and can not be replied to any more.

Printer friendly format

Similar topics:More similar topics...
Have You Ever Ignored An FA? posted Mon May 3 2004 19:10:32 by Lehpron
Have You Ever Seen On Time Stats Like These? posted Thu Nov 29 2001 23:18:56 by Aussie_
UA And AA Are Now Pissing Me Off! Big Time! posted Fri Jan 13 2006 09:04:55 by ETStar
Have You Ever Flew To SVO? Any Good Tip? posted Tue Nov 8 2005 22:08:22 by GaleaoCumbica
Have You Ever Seen A Crew In Action? posted Wed Aug 3 2005 14:02:17 by FlyGuyClt
Have You Ever Met Anyone On "Airline"? posted Mon Mar 22 2004 00:00:22 by AirplanePeanut
Have You Ever Seen Sydney From A 747 At Night? posted Thu Mar 18 2004 07:57:19 by Russophile
Aborted Landings Have You Had One As A Passenger? posted Thu Mar 11 2004 20:07:29 by Mrwayne
Have You Ever Been Rude To A F/A? posted Wed Mar 10 2004 21:39:04 by 727LOVER
Have You Ever Flown On A Il96? posted Sat Mar 6 2004 16:55:15 by F.pier