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KLM Doing Well In Malaysia  
User currently offlineOdiE From United States of America, joined Jan 2001, 1641 posts, RR: 1
Posted (11 years 5 months 3 weeks 2 days 8 hours ago) and read 3253 times:

A couple of weeks ago, someone mentioned that KLM might pull out from Malaysia due to low traffic to/from Malaysia. However, it was reported otherwise in Malaysia's Business Times.

In January 2003, the carrier's load factor improved by 5.5% to 91.2% compared with the same month last year (on the AMS-KUL-MNL sector). This had far exceeded the average load factor of other Asia cities at 85%. Also, the AMS-KUL-MNL is the second highest growing route in their international network after AMS-JNB (in terms of load factor).

But, despite this growth in the AMS-KUL-MNL route, KLM’s operations in Malaysia are expecting a decline of 4 per cent in revenue for fiscal 2002/03 since KLM used to operate 6 times weekly turnaround services at KUL compared to the current 5 times weekly AMS-KUL-MNL.

As the number of seats stabilized for this fiscal year, KLM expects its operations in Malaysia to grow by 2 to 3% in revenue for the fiscal year ending March 31 2004.

KLM's general manager for Malaysia, Thailand, the Philippines and Vietnam said that their plans to get that 2-3% growth in revenue means that they need to work together with our trade partners, like Malaysia Airlines (MAS); to maintain the loyalty of their customers, and try to exploit on those days where they had low load factor and new opportunities to grow their traffic.

KLM's wish is to increase flight frequencies between Amsterdam and Kuala Lumpur from 5 to 7 weekly services, but this will not happen anytime this year.

Looks like all is going well between MAS and KLM; and KLM is not pulling out from KUL.

For more info:
http://www.btimes.com.my/Current_News/BTimes/Wednesday/Corporate/20030304233032/Article/

Regards.

23 replies: All unread, jump to last
 
User currently offlineJwenting From Netherlands, joined Apr 2001, 10213 posts, RR: 18
Reply 1, posted (11 years 5 months 3 weeks 2 days 4 hours ago) and read 3183 times:

Most if not all flights to and from Malaysia are performed for KLM by Malaysia Airlines.
Maybe KLM will reduce frequency in favour of MAS codeshares... That would fit both sides of the story nicely  Smile/happy/getting dizzy



I wish I were flying
User currently offlineAirbus Lover From Malaysia, joined Apr 2000, 3248 posts, RR: 9
Reply 2, posted (11 years 5 months 3 weeks 2 days 3 hours ago) and read 3164 times:

Good for them. Hope they will increase their flights to daily if demand is there in the future and they are really working well with MAS. This kinda shows the MAS would most probably be nearer to NW/KL than other 'alliances'.

User currently offlineMas777 From United Kingdom, joined Jul 1999, 2935 posts, RR: 6
Reply 3, posted (11 years 5 months 3 weeks 1 day 23 hours ago) and read 3070 times:

Jwenting - KLM operates 5 times a week on the AMS-KUL sector as mentioned. MAS operates 7 times a week - so its hardly '...MAS operating most if not all services for KLM...'



User currently offlineEx_SQer From United States of America, joined Apr 2002, 1436 posts, RR: 5
Reply 4, posted (11 years 5 months 3 weeks 1 day 19 hours ago) and read 2994 times:

I wonder what their breakeven load factors are. Any ideas?

User currently offlineOdiE From United States of America, joined Jan 2001, 1641 posts, RR: 1
Reply 5, posted (11 years 5 months 3 weeks 1 day 9 hours ago) and read 2880 times:

Do not forget that KLM operates mostly B747-Combi on its flights to Asia, i.e. not carrying 400+ pax, perhaps only 200+ passengers. So, they have cargo to keep their flights profitable as well.

User currently offlineGigneil From United States of America, joined Nov 2002, 16347 posts, RR: 85
Reply 6, posted (11 years 5 months 3 weeks 1 day 8 hours ago) and read 2870 times:

KUL would make a fantastic Skyteam hub, I think... if KLM and NW join in.

N


User currently offlineDIA From United States of America, joined Jan 2001, 3273 posts, RR: 28
Reply 7, posted (11 years 5 months 3 weeks 1 day 8 hours ago) and read 2865 times:

KUL is one of the great pax-friendly airports in the world. Not one U.S. carrier serves it and just a while back, all of Europes major carriers serving KUL, excluding KLM, pulled out. Qantas pulled out as well. Air New Zealand doesn't serve KUL either. Are they getting some of these airlines now? What's the hold up for service?

DIA



Ding! You are now free to keep supporting Frontier.
User currently offlineRupertvander82 From France, joined Dec 2002, 411 posts, RR: 0
Reply 8, posted (11 years 5 months 3 weeks 1 day 7 hours ago) and read 2846 times:

Well, it is much easier for the European and Australia/NZ airlines to fly to SIN/BKK and if the pax wants to go to KUL, they will just take one of the many shuttle flights from SIN to KUL.

User currently offlineMas a330 From , joined Dec 1969, posts, RR:
Reply 9, posted (11 years 5 months 3 weeks 1 day 1 hour ago) and read 2782 times:

Rupert, what makes you think so?

Why would you say it is easier? Are you saying flying to KUL is difficult?


User currently offlineMhz From United Arab Emirates, joined Apr 2002, 92 posts, RR: 0
Reply 10, posted (11 years 5 months 3 weeks 1 day 1 hour ago) and read 2776 times:

When I fly I would definitely get the flight that flies direct to my destination and try to avoid stopover/transit/transfer. I am sure everyone hates changing of planes and a couple of hours transit, not forgetting the possibility of lost luggage.

User currently offlineAirbus Lover From Malaysia, joined Apr 2000, 3248 posts, RR: 9
Reply 11, posted (11 years 5 months 3 weeks 1 day ago) and read 2764 times:

Rupertvander82, I don't know if its only me but again I think your post is kind of against MH or KUL (malaysia in general).

User currently offlineOdiE From United States of America, joined Jan 2001, 1641 posts, RR: 1
Reply 12, posted (11 years 5 months 3 weeks 17 hours ago) and read 2717 times:

NWA used to fly into KUL in from 1998 to 2001. I don't think they did well on the route because they were flying passengers between KUL and KIX instead of NRT, where their Pacific hub is. Plus, they are flying with DC-10s and bear in mind that Asian passengers are very conscious with the type of aircraft they are flying with. Once they hear something like DC-10s or old aircraft, no matter how good it is maintained, they will probably write off the airline itself.

DIA: Austrian Air also operates into KUL. European Airlines that had pulled out from KUL include Air France, Lufthansa, British Air, Sabena, Tarom Bulgarian Airlines. I am not too sure if Malev Hungarian Airlines and CSA Czech Airlines operated into KUL before. Qantas, Air New Zeland, Ansett all used to serve KUL before.

On the brighter side, Orient Thai, Air Macau, Yemenia, Qatar Air, Xiamen Air, Mekong Air, Royal Nepal Airlines, Philipphines Air have all inaugurated services into KUL in the past year or so. (PR and RA is coming online soon) Also, other East Asian carriers, e.g. China Southern, Korean Air, China Airlines have all inreased their capacity into KUL.

Rupervander82: It is not easier for the passengers to do so! (transit in SIN/BKK) Plus, it's more expensive for the pax to do so. When British Air pulled out from KUL, they thought that their loyal customers will not mind the transit in Singapore and fly with British Air from Singapore to London, but I guess they were wrong. All of these so called loyal British Air customers have now found a better airline to fly with, i.e. MAS, which provide a better seat pitch and a nonstop service from KUL to LHR. And don't forget the ex-Europe/America passengers which need to transit in Heathrow and then again at Singapore just to get into Kuala Lumpur. Personally, I think they will go with MAS and transfer at any cities served by MAS or another European/Middle eastern carrier.


User currently offlineBrons2 From United States of America, joined Sep 2001, 3010 posts, RR: 4
Reply 13, posted (11 years 5 months 3 weeks 16 hours ago) and read 2696 times:

We have been through this whole SIN/KUL thing before.

The concensus has been, while KUL is a fine airport, many airlines already have established hubs other places, like Singapore. They are are unwilling to move to KUL because there is no cost benefit to doing so. This is not at all a judgement on the quality of KUL or Malaysia in general, just that the existing airports are established hubs, and they are fairly close by.

For many airlines, flying widebodies into both SIN and KUL would be akin to flying widebodies into both IAH and DFW, which are only about 260 miles apart. You don't seen Continental flying to Europe from DFW, nor AA from IAH, because either airport is a short hop and a connection away.



Firings, if well done, are good for employee morale.
User currently offlineDocpepz From Singapore, joined May 2001, 1970 posts, RR: 3
Reply 14, posted (11 years 5 months 3 weeks 10 hours ago) and read 2648 times:

Airbus Lover,

Rupervander said:

"Well, it is much easier for the European and Australia/NZ airlines to fly to SIN/BKK and if the pax wants to go to KUL, they will just take one of the many shuttle flights from SIN to KUL."

How is it in any way offensive/against KUL/against Malaysia/against MH?


User currently offlineSQ772 From Singapore, joined Nov 2001, 1792 posts, RR: 5
Reply 15, posted (11 years 5 months 3 weeks 9 hours ago) and read 2637 times:

The sensitivities evoked everytime a topic on Malaysia (airport/airline etc) and Singapore (airport/airline etc) are brought up in the same post. It appears to be very much reflective of current Singapore-Malaysia or Malaysia-Singapore sentiments....




There's always a better way to fly...
User currently offlineOdiE From United States of America, joined Jan 2001, 1641 posts, RR: 1
Reply 16, posted (11 years 5 months 3 weeks 8 hours ago) and read 2632 times:

Brons2: Malaysia did asked QF/BA to shift their hub from SIN to KUL. Of course that would be unsuccessful. Why would they shift their hub from SIN to KUL since they are already have a good base in SIN. The Malaysian Government of course realized that it's not possible for major airlines to shift their hub when their hub in either SIN/BKK is already well established. What the Malaysian government wants now is for these airlines to have flights into KUL. Having said that, the Malaysian government is trying to lure those small carriers to use KUL hub. So far, they had managed to lure Qatar Air, Austrian Air, KLM among others.

I understand what you meant by AA/DFW and CO/IAH. But there are European airlines that operate into both cities, same goes for IAD/BWI, EWR/JFK. Of course we can't compare these cities between SIN/KUL, mainly because the population/wealth isn't the same. But for some airlines that have a lot of traffic to/from Malaysia, I don't see why they are not flying into KUL, but rather connect their passengers via SIN/BKK. Fine examples are British Air, Qantas, China Eastern and believe it a not, there are some passengers on United/NWA's flight from Malaysia, just because United offer one of the cheapest air fares from Malaysia.

Docpepz: Actually, if you read all of Rupertvander's post on MAS/Malaysia, they are mainly negative and SIA/Singapore are mainly positive.


User currently offlineAirbus Lover From Malaysia, joined Apr 2000, 3248 posts, RR: 9
Reply 17, posted (11 years 5 months 3 weeks 1 hour ago) and read 2593 times:

Well not really offensive but I find that his posts are negative when it comes to MH/Malaysia.

Its true that most of NWA and UAL's transpac flights have traffic originating from Malaysia. With NWA, you have the choice of SQ/MH from Penang or KL to Singapore. With UAL, you have the choice of TG/MH to BKK, SIN or HKG (CX). Yet they still have the cheapest fare while you get to fly on some really nice carriers like CX and MH for the intra Asian flights. makes me wonder why they wont let us fly KUL/PEN-NRT on MH  Big grin longer flight is good for us plane freaks but maybe the ticket cost with their partner (in this case MH) is higher.


User currently offlineMas777 From United Kingdom, joined Jul 1999, 2935 posts, RR: 6
Reply 18, posted (11 years 5 months 2 weeks 6 days 12 hours ago) and read 2523 times:

OdiE - Balkan Bulgaria used to fly to KUL not Tarom (Romanian).

As a former BA Exec Gold flying LHR-KUL for over 15 years - I have found that MAS offers exceptional service on the KUL route and have never looked back since. I can however only speak for myself and my family who ply this route every few weeks.

A very good friend at BA asked why we felt no loyalty to the airline (BA) after all this time flying on BA since the 80s prior to its privatisation - the answer was simple - BA now operates to KUL via HKG on a code-share with CX - my answer was 'Does BA honestly think that selling a ticket for a much higher fare via a much longer route be popular amongst its most loyal customers - the answer is NO.' Why should I pay over £3000 pounds for my ticket to KL via HKG just to fly in Club World be it a far superior product (mind you only in the seat department) than MAS' Golden Club - when the basic cabin service on MAS far outweighs BA's anytime?

I actually am proud to be a frequent flyer with MAS today (though I would never have thought it 3 years ago) and hope that the short-sightedness of other airlines neglecting KUL as an important market, benefits MAS in the long-run as it establishes itself further as one of Asia's most prominent carriers...


User currently offlineAirpearl From Malaysia, joined May 2001, 946 posts, RR: 26
Reply 19, posted (11 years 5 months 2 weeks 6 days 10 hours ago) and read 2500 times:

Mas777,
Yes, it really is so naughty of BA to abandon a prize route like KUL. We need more frequent travellers like yourself telling them that they cannot abandon their Gold ff members like this!



User currently offlineMASkargo From United Kingdom, joined Mar 2003, 181 posts, RR: 0
Reply 20, posted (11 years 5 months 2 weeks 2 days 16 hours ago) and read 2451 times:

Well, for one thing, I'm sure BA will not be able to stay away from KUL or CGK for too long. I had collected 5 single legs between KUL and LHR, and was about to claim my 6th one free when they decided to suspend ops into KUL. I had the chance to fly via Qantas to singapore, with connecting flights to KUL. Lets just say i will stick with MH from now on.

User currently offlineMASkargo From United Kingdom, joined Mar 2003, 181 posts, RR: 0
Reply 21, posted (11 years 5 months 2 weeks 2 days ago) and read 2408 times:

er..brons2... i don't see how serving IAH and DFW (both in texas) with widebodies is the same as serving SIN and KUL (separate sovereign states); notwithstanding the fact that they are 40 minutes flying time from each other ...
we each have separate business climates and expatriate population, and that's not considering the massive tourism industries on both sides.
how do you explain flying widebodies into Birmingham/Manchester and London; or Paris and Brussels/Amsterdam.... I can assure you that many of the businessmen/tourists travelling via SIN head off into malaysia and vv.
100 000 passengers annually flew with BA on their KUL-LHR flights. And let me tell you that many of the SQ passengers on KUL-LHR are malaysians.





User currently offlineAirbus Lover From Malaysia, joined Apr 2000, 3248 posts, RR: 9
Reply 22, posted (11 years 5 months 2 weeks 2 days ago) and read 2400 times:

That's becasue SQ fare dumps in Malaysia on Economy class and MH fare dumps in SIngapore for ALL class, yes all, F, C, and Y.

Just so you know, lots of MH's passengers are from Singapore  Laugh out loud

We even took advantage of the Chinese New Year promotion in Singapore and my dad headed off to LAX with his colleagues!!


User currently offlineMASkargo From United Kingdom, joined Mar 2003, 181 posts, RR: 0
Reply 23, posted (11 years 5 months 2 weeks 13 hours ago) and read 2331 times:

Well airbus lover ... I've been on quite a few of the MH flights to LHR over the 6 years...and let me say that from my observation, most of them were gwailos and Malaysians... and I can assure you that half of the malaysians in my class took SQ back to KUL/PEN on one strange occasion! Well...you're probably right anyways... just my observation!



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