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My Awful Experience With The Good Ol' TSA Today  
User currently offlineJcs17 From United States of America, joined Jun 2001, 8065 posts, RR: 39
Posted (11 years 7 months 5 days 11 hours ago) and read 7885 times:

Today I flew EWR-MKE-DFW and had my worst experience so far with the TSA. It happened at EWR at the DL/NW/YX checkpoint. I arrived with plenty of time, and was the only person in line as I placed my backpack on the X-ray belt. I placed my cellphone, my keys, and my change in the basket, and also passed those through the machine. I went through the metal detector, and it didnt go off. However, the person at the end of the belt said that the screener wanted to have a 2nd screening of my backpack. Instantly, I thought of the camera that I had in a camera bag in my backpack. No problem...I thought. A simple explosive test will solve this...Instead they took my backback to the end of the belt. Opened it up, and started looking through it. Inside my backpack was my camera bag, and two folders packed with my microeconomics and psychology assignments...thats it. Apparently, they didnt find what they were looking for so they TURNED MY BACKPACK UPSIDE DOWN and dumped its contents onto the metal table including the camera bag. My papers went everywhere, as the agents harriedly searched through the mess of papers even (ripping a few of them) that had been created. Then they attacked my camera bag, jamming their hands into the bag without any thought that the contents might be a bit fragile. Of course, they couldnt find anything, so they took my now empty backpack and ran it through the x-ray machine again, and saw nothing. All of them were stunned, about ten of the TSA agents (collective IQ 130) gathered around the monitor to look at the image from the first time my bag passed though. The lady at the monitor said, "Fine, you can go." I look down at the table, my papers and camera equipment are everywhere, no one offers to help put my stuff back together. I shove my papers back in the folders (they are totally out of order from when they were dumped on the table). I am frustrated so I ask for a supervisor....Mimi. She waddles over and I POLITELY explain that:

A) I have expensive and fragile camera equipment in my bag, and the way that the agents just jammed their hands into the bag without any caution could have caused serious damage.

B) No one assisted me in gathering my stuff after my back had been dumped out by the agents.

Mimi, the supervisor, said, in a typical, government worker response: "Maybe you shouldnt have brought a camera, and we dont have time to help you put your stuff back in your bag." (no one was even in line behind me!!!)

Thanks a lot, TSA...just shows you are nothing better than glorified government workers.


America's chickens are coming home to rooooost!
38 replies: All unread, showing first 25:
 
User currently onlineContinental From United States of America, joined Jun 2000, 5519 posts, RR: 18
Reply 1, posted (11 years 7 months 5 days 11 hours ago) and read 7859 times:

Couldn't agree more buddy. Get a load of this, I may post all this info. in a separate post!


This is the case at Mpls - the new screeners don't do as good a job as the
ones used by Globe. Don't say much for the management they have running
things there.




>
> Airport Gets Poor Security Rating; More Security Screeners To
>Be Hired
>
>
.>
>
> Reported by: Jenell Walton
> Web produced by: Neil Relyea
> Photographed by: 9News
> 7/1/02 5:21:39 PM
>
> A disturbing report published in USA Today reveals there are
>significant gaps in airport security systems.
> Screeners at dozens of the nation's largest airports failed to
>detect phony weapons in about 25% of recent government tests.
>
> According to the USA Today report, airports in Cincinnati,
>Jacksonville and Las Vegas had a 50% failure rate.
>
> The Greater Cincinnati-Northern Kentucky airport was rated as
>one of the worst out of 32 airports surveyed by the Transportation Security
>Administration (TSA), which used undercover agents to smuggle the phony
>weapons on board flights.
>
> Airport officals have refused to comment on the security test
>failure.
>
> The tests were the first of their kind since the security
>agency began overseeing checkpoint screening in February 2002.
>
> The federal goverment now plans to do a complete overhaul of
>airport security systems across the country.
>
> According to The Cincinnati Enquirer, the federal agency is
>now requiring tbat airport officials hire an additional 320 screeners to
>check passengers and their bags.
>
> A job fair to recruit new security screeners will be held
>until 7:00 p.m. Monday at the Airport Hilton, located at 7373 Turfway Road.
>
> By Monday afternoon, hundreds of applicants had already
>attended the job fair.
>
> If applicants are willing to relocate the odds of getting
>hired may increase as the federal agency plans to fill 50,000 security
>personnel positions by November.
>
> Many decided to apply on-line after learning about the two
>hour wait just to register on-site at the job fair.
>
> Karen Chapman, of College Hill, had been in line for only 20
>minutes when she made her decision, "I could tell by the way that it was
>moving that it was very slow."
>
> Applicants must have proof of U.S. citizenship, have a high
>school diploma or G.E.D., and must pass a background check as well as a
>credit check.
>
> The desire to protect one's country and even one's family is
>the motivation for some.
>
> "I can get the job done, make sure no criminal gets on the
>plane," said Nicholas Wright, of Kennedy Heights, "'cause I know if my
>loved ones were on the plane, I wouldn't want someone getting on the plane
>with a gun"
>
> "I'm going to make sure I do my best.," added Wright.
>
> It's uncertain whether current screeners will be re-hired by
>the government agency.


co


User currently offlineGocaps16 From Japan, joined Jan 2000, 4347 posts, RR: 21
Reply 2, posted (11 years 7 months 5 days 11 hours ago) and read 7836 times:

Yea, I've never had one TSA employee helped me putting my things back. Usually, I leave my valuables going thru sercurity becuase TSA does looks into people's wallet if you take it out. I think its rude for them to go thru your valuables in your wallet. I leave it in my pocket, if they tell me to take it out, I simply will say "Hey, it's my wallet and I'll hold on to it." Or I'll simply take my credit cards and money out and then they can look into my wallet.

Kevin



SIX T'S!......TURN. TIME. TWIST. THROTTLE. TALK. TRACK.
User currently offlineFlyf15 From , joined Dec 1969, posts, RR:
Reply 3, posted (11 years 7 months 5 days 11 hours ago) and read 7832 times:

JCS, don't you support this government and its actions though. Not to turn this into a political thread, but this is the kind of stuff people are fighting against....people shouldn't be treated this way.

User currently offlineJcs17 From United States of America, joined Jun 2001, 8065 posts, RR: 39
Reply 4, posted (11 years 7 months 5 days 11 hours ago) and read 7813 times:

What? I support the governments war on terrorism and war on Hussein, and because of that sudden I should support this kind of awful service? One has nothing to do with the other. I could care less if the TSA is government run, but they way that the manner in which they emptied and searched my bag was disgraceful, arrogant and dangerous. I mean, what would have happened if they had broken my camera? Do you think I'd be getting my money back from the government? C'mon! The explanation is a joke, and it is truly government worker at its best.


America's chickens are coming home to rooooost!
User currently offlineDazed767 From United States of America, joined May 1999, 5498 posts, RR: 51
Reply 5, posted (11 years 7 months 5 days 11 hours ago) and read 7785 times:

Here's my quick story about the TSA:

Going through FLL to get on my WN flight back to MCO. I place my stuff in the tray etc...but the agent tells me I can leave my wallet in my pocket (already know I'll go off now)....and sure enough I do. So they scan my shoes etc, and asks to look in my wallet, I said ok. He see's my platnium visa card and says "How'd you get a platnium card"? "Are you rich or something"? "I can't even get one of those!" "How old are you?" (I replied with my age of 21), and as I say this he calls his buddy over and remarks again. I really though it was OUT OF LINE that he did this. If I wasn't so tired, I probably would have told him it was non of his business took his name down and went on my way. They have some real winners with the TSA.


User currently offlineNonrevman From United States of America, joined Nov 2001, 1302 posts, RR: 1
Reply 6, posted (11 years 7 months 5 days 11 hours ago) and read 7764 times:

JCS17,

I understand what you are going through. My favorite part is when they are through with the contents of your bag which are spread out on a long metallic table, and they say this:

"Since you packed it and you know how everything fits, we will let you repack the bag"

{sarcasm} Oh, do I really get to pack my own bag again? Gee, thanks! {/sarcasm}

Fortunately, this has only happened a couple of times. I noticed you said you brought a camera. It turns out that a cable release was the object of their fear one time, so if you have one of those, put it towards the outside of your bag. After all, a cable release in coiled form appears to be a rather frightening object to some people. The other time, it was my car keys. Maybe the jagged shape of the keys put the fear of God into them. Who knows....

With that aside, I still think that TSA is much better than what we had before. I can at least explain to the TSA rep in English what a cable release is and what it does. Before TSA replaced the other people, that would not have been possible 4 out of 5 times.


User currently offlineDesertJets From United States of America, joined Feb 2000, 7785 posts, RR: 16
Reply 7, posted (11 years 7 months 5 days 11 hours ago) and read 7765 times:

That is all fine and good. But don't you feel FAR SAFER with these people on the job?

*holds back the sarcastic laughter*

The private screeners were just as bad. But now they have an infinite and largely undefined mandate... which means they can now run amock in incompetant fashion.



Stop drop and roll will not save you in hell. --- seen on a church marque in rural Virginia
User currently offline747firstclass From , joined Dec 1969, posts, RR:
Reply 8, posted (11 years 7 months 5 days 10 hours ago) and read 7731 times:

At STL my girl friend and I were going through and something caught their interest in my carry on bag. They examined it and whatever it was was found right away. However, in finding it they found a box of condoms in my carry on.
My girl friend was right there and the agent said "It looks like you 2 are going to have a good time" I said we are and he asked me if they were lubricated.
I was outraged beyond belief. I took names etc. and wrote a letter. So far I have heard nothing.Cant believe it is the first, last or only time they will ever find those in carry on luggage.


User currently offlineExusair From United States of America, joined Sep 2000, 684 posts, RR: 0
Reply 9, posted (11 years 7 months 5 days 10 hours ago) and read 7714 times:

Check out this link regarding how far gone the TSA is.....


http://www.washtimes.com/commentary/20030318-26452960.htm


User currently offline2912n From United States of America, joined Oct 2001, 2013 posts, RR: 8
Reply 10, posted (11 years 7 months 5 days 10 hours ago) and read 7699 times:

The first time one of those "screeners" jams his hand into a bag without looking and jabs himself on someones dirty needle they will change their ways.

This is what happens when you take people, give them a bare minumum of training and turn them loose without proper supervision. Instead of letting security professionals deal with security we go the cheap route.


User currently offlineHlywdCatft From United States of America, joined Jan 2001, 5321 posts, RR: 6
Reply 11, posted (11 years 7 months 5 days 10 hours ago) and read 7688 times:

I have said this over and over again. TSA is nothing but a politically correct organization that targets 80 year old women and families with kids bound for Disney World, but they let Habib and Mohamed walk thru without searching their robes and towel wrap on their heads out of fear of a discrimination lawsuit.



User currently offlineSpeedport From United States of America, joined Sep 2001, 284 posts, RR: 0
Reply 12, posted (11 years 7 months 5 days 9 hours ago) and read 7654 times:

What? Rude and thoughtless TSA agents? This is beyond belief. I am shocked and mortified. How could this have happened?  Big grin

I am reminded of a cartoon I saw after Congress passed a taxpayer reform bill against the IRS.

It was of two Frankenstein characters wearing happy faces.

This is what federalizing airport security has done. It has created Frankensteins with happy faces.


User currently offlineTu154m From United States of America, joined Oct 2001, 683 posts, RR: 5
Reply 13, posted (11 years 7 months 5 days 9 hours ago) and read 7636 times:

Here's a good one. Both me and the wife work for a US major airline. While flying home(ATL) from SEA last year we got stopped at the checkpoint. The wife went straight through-no problem. I, after placing my airline ID and my SIDA badge into the basket with my wallet and ticket, then proceeded to place my camera bag/backpack on the xray. As soon as they saw the camera about 3 of them went to the end to meet it. I set off the xray(beltbuckle) and was taken to an area to be searched. They made me take off my belt, shoes and untuck my shirt-while they frisked me with one of those wand devices. Two other ones looked through my bag.....not finding anything(I did have to turn on my camera). I then walked to the gate with my shoes, belt and camera bag in total disarray. While I dressed at the gate I was told by the wife to calm down. Funny thing is that I am diabetic.....they didn't even look twice at my needles, tester with lancets, or bottles of insulin!!!! I was stopped again and had the bag torn apart by the "gate security" while boarding. The airline ID with a US Customs seal never got a 2nd glance either!!! Next time I travel, I'm melting some chocolate bars in my underwear and placing them on top of my bag..........wonder how far they will go!!!
Steve
TSA=Thousands Standing Around



CEOs should swim with cement flippers!
User currently offlineLasbagman From United States of America, joined Dec 2001, 367 posts, RR: 1
Reply 14, posted (11 years 7 months 5 days 8 hours ago) and read 7611 times:

Continental :
The story you posted was dated 7/1/02 and stated Las Vegas had a 50% fail rate. I hate to bust your bubble, but Argenbright was LAS security company here at the time. I did GSC duty at the checkpoint till October 20, 2002. TSA took over all security at that time. So basically the story is about Argenbright.

Lasbagman


User currently offlineIlyushin96M From United States of America, joined Sep 1999, 2609 posts, RR: 12
Reply 15, posted (11 years 7 months 5 days 7 hours ago) and read 7585 times:

Well, guys, suck it up...this is just a part of what the Bush regime has decided is good for this country.  Yeah sure

Customs officials in the former Soviet Union are more polite and professional than this...and that speaks volumes.


User currently offlineSpeedport From United States of America, joined Sep 2001, 284 posts, RR: 0
Reply 16, posted (11 years 7 months 5 days 6 hours ago) and read 7558 times:

Next time I travel, I'm melting some chocolate bars in my underwear and placing them on top of my bag

You may be on to something.

Ever hear of the British punk band "Sex Pistols?" On their first, and only, tour to America, they were subject to a special security screening at Heathrow due to the groups wild reputation. Word is that once the screening agents got a look at the underwear of bass guitarist Sid Vicious, they didn't want anything else to do with the rest of the group and let them go on their way. Big grin


User currently offlineTurbolet From Cape Verde, joined Nov 2007, 0 posts, RR: 1
Reply 17, posted (11 years 7 months 5 days 3 hours ago) and read 7508 times:

Move to Malta, you'll love it here.

At GZM, where there's no x-ray machine, screeners will merely take a peek at the TOP LAYER of your carry-on luggage. At MLA, there's standard x-ray machines and I've NEVER, and I repeat NEVER, had to open my carry-on.

If you set off the metal detector, as I normally do, you'll be wanded around the waist area and have your trouser pockets patted down. Never have I been asked to remove any item of clothing, including belts, watches and so on.

Passing through security here in Malta never took me longer than thirty seconds, excluding queuing, but there's usually no queue either.


User currently offlineManiac From United States of America, joined Apr 2001, 111 posts, RR: 0
Reply 18, posted (11 years 7 months 5 days 1 hour ago) and read 7466 times:

First, before you make this a political debate, Bush and the GOP were opposed to federal screeners, only after 9/11 did they jump on the band wagon.

Second, I wonder how much some of you fly. I have seen nothing but vast improvement in treatment in most cities. Do any of you remember Globe aviation services? good god, those guys were the most incompetent outfit I have ever seen.

Yes, your bag will get ripped apart if it looks like you have something really bad. Take the time to talk to the TSA agents, they will turn the X-ray machine monitor to show you what they are concerned about. Normally, if you have something that looks like plastic explosives, they get pretty concerned. (My spare laptop battery does the trick). I have learned to take it out and place it in a bin. They can see it better, and they don't give me any trouble.

As for racial profiling, seeing how it is illegal, the TSA has to scan everyone the same, from three year olds to Muslim college students.

Maybe I just have been lucky, but the TSA is not some conservative conspiracy bent on taking away your civil liberties. Does it stop all contraband from getting on the plane? Of course not. No one can have a 100% success rate and keep up the speed necessary to get all the passengers through security.


User currently offlineMeechy36 From United States of America, joined Nov 2001, 312 posts, RR: 0
Reply 19, posted (11 years 7 months 5 days 1 hour ago) and read 7436 times:

As a flight attendant I am constantly passing through security and think that it has improved 100% since the private security firms got the boot. I like the fact that they make eye contact with everyone and greet each person unlike the past ones who couldn't be bothered to look up from their cell phone call.

I travel with an ipod, lap top, digital camera, cell phone, walkman, headphones, batteries, chargers for all of the above and miscellaneous cords, etc. I place everything in separate sandwich bags so if they have to dig through my bag they just have to lift them out without taking everything out, it keeps my possessions safer from damage. Also when the TSA do "dig through" my bag, they put it back just the way they found it, unlike those past idiots who would dump out your bag, rummage through it and just push your stuff to the end of the belt and leave you to throw everything back in. I just have to say that the stress level of passing through checkpoints now is nil.

The people I see that have the most problems are the ones who haven't picked up a newspaper or turned on a TV since September 10th, 2001. They don't empty their pockets, don't take laptops out of their cases or keep their coats on as they pass through, then get all tourqued when they are called out for additional screening.

My take on security is it is better than it was prior to the TSA safety wise, do I have complete faith in them? Of course not. For that to happen we would have to go the route of El Al including racial profiling. It can't happen in a country that uses aviation as widely as the US and also because of civil liberties.

Mike-BOS


User currently offlineMarcos From United States of America, joined Jun 2001, 68 posts, RR: 0
Reply 20, posted (11 years 7 months 5 days 1 hour ago) and read 7421 times:

Poor baby. I hope the rest of your day was better...

User currently offlineOuboy79 From United States of America, joined Nov 2001, 4605 posts, RR: 23
Reply 21, posted (11 years 7 months 5 days ago) and read 7398 times:

The best TSA story...well one of the best, that i've heard to date was a destroyed bag. Bag was screened by TSA...sealed and locked by the TSA agent - at the request of the passenger. The bag never made it to the original city and was put on a later flight out of the city it went to. At that point, the bag ended up being rescreened by the TSA - even though it didn't need to...since the TSA seal was still in tact. Also, since the bag was locked by the TSA agent...they proceeded to rip the zipper completely off the bag - instead of just cutting the lock. In turn, the bag was worthless and the airline had to eat the bag claim.

I'll be happy when the TSA people get a reality check, whatever it may be...and realize they aren't gods gift to air travel - they are a quick patch to a larger problem.


User currently offlineJjbiv From United States of America, joined Jan 2001, 1226 posts, RR: 5
Reply 22, posted (11 years 7 months 5 days ago) and read 7381 times:

The TSA seems to try hard, but they always end up failing. This morning I had a TSA supervisor make his screeners gather for a daily briefing at 0530 -- after we'd been checking in pax for our flight for an hour. There was a gentleman waiting to have his luggage screened, and the TSA supervisor made the screener tell the gentleman to wait with his luggage while he proceeded to join the morning "pep rally." Then, of course, I had to get into it with the supervisor for ignoring our customers. The TSA has no concept that the people they are screening are the lifeblood of this industry. No matter how annoying they may be, our customers are what allow the rest of us (ex. perhaps the TSA) to have great jobs that we mostly love. Try ramming that crazy notion into the heads of the "few, the proud"...the TSA...

My other TSA pet peeves include the fact that they never answer their "Consumer Response Center" toll-free number and that they will rarely let me through the checkpoint with a valid SIDA badge along with my air carrier ID. It's always a fight when they insist on seeing my boarding pass... What idiots. They need to read the security directives that they publish and make the airlines adhere to.

joe


User currently offlineRoyalDutch From United States of America, joined Mar 2001, 917 posts, RR: 3
Reply 23, posted (11 years 7 months 5 days ago) and read 7363 times:

In my experience, the TSA people have been nicer and more helpful than most airline personnell...

User currently offlineJcs17 From United States of America, joined Jun 2001, 8065 posts, RR: 39
Reply 24, posted (11 years 7 months 5 days ago) and read 7369 times:

I noticed you said you brought a camera. It turns out that a cable release was the object of their fear one time, so if you have one of those, put it towards the outside of your bag. After all, a cable release in coiled form appears to be a rather frightening object to some people. The other time, it was my car keys. Maybe the jagged shape of the keys put the fear of God into them.

I think that my memory cards couldve done the trick. After all, they are small, and rectangular, and presumably have some kind of metal embedded inside the plastic shell. That being said, as they jammed their hands into my camera bag, not once did they care about what was inside my translucent memory card case, in which I had two memory cards inside...I mean, it would have been awfully easy to hide something in between the two cards.

Well, guys, suck it up...this is just a part of what the Bush regime has decided is good for this country.

Uhh, the Bush regime was opposed to this...

Customs officials in the former Soviet Union are more polite and professional than this...and that speaks volumes.

Yeah, and you could always complain or protest about the government screening procedures in the USSR.  Yeah sure

Move to Malta, you'll love it here.

I think about my move to Malta daily  Smile

I like the fact that they make eye contact with everyone and greet each

I could really care less if they greet me, I just want my stuff scanned and I want to get on with my life. That being said, most TSA agents I have encountered are really friendly and talkative (in English!).

Also when the TSA do "dig through" my bag, they put it back just the way they found it, unlike those past idiots who would dump out your bag, rummage through it and just push your stuff to the end of the belt and leave you to throw everything back in

Unfortunately, thats not the way it went this time...I could care less if they take all my stuff out of my backpack. It is the fact that they TURNED IT UPSIDE DOWN and dumped its contents onto a metal table, causing my papers do go everywhere. And, no one offered to help me retrieve the papers and help put everything back.

Second, I wonder how much some of you fly. I have seen nothing but vast improvement in treatment in most cities. Do any of you remember Globe aviation services? good god, those guys were the most incompetent outfit I have ever seen.

I usually travel once every 2-3 months, and this is the first time that I have had a real bitch with the TSA. I have gone through the Continental terminal at EWR and had no problem with the TSA there. This was an isolated experience, but it was an awful one at that.

Lets face it, most of these people are Globe and other private security agents that just recieved govt training.



America's chickens are coming home to rooooost!
25 MSPman : My experience with the TSA has been good expecially at GRR which was one of the first airports to change over to the TSA. In MSP, just for having diff
26 Post contains images DSMav8r : I think the quality of screening varies from airport to airport. I have had nothing but positive experiences here in OMA, all of the screeners have be
27 UN_B732 : TSA people are very friendly, or somewhat friendly once at JFK. I've never found them to be surly/mean. Unlike the private screeners who have been exc
28 Flyinryan99 : "I was stopped again and had the bag torn apart by the "gate security" while boarding. The airline ID" Airline employees are exempt from the gate scre
29 Post contains images Jjbiv : The ticket checkers are fairly easy to get past -- most of the time. The TSA folks who check your boarding pass as you pass through the checkpoint are
30 Kevi747 : I actually prefer that they not put my stuff back in my bag. They always cram it back in some wierd way and mess it all up. I like to do it myself bec
31 Av8rPHX : I fly weekly out of PHX and have never had any issues with the TSA at PHX or my destinations. I have actually found them to be helpful. Last week i wa
32 Lfutia : I's rather have the security in India go through my bag than the TSA... Here are 12 steps on how the Indian's do security. Time for people to know how
33 Flpuck6 : Just to throw my 2 cents in: I am definitely for a government agency running airport security check points (US-English-speaking-citizens). I am NOT a
34 NonRevKing : The only difference between the TSA and the way it was is the TSA has been given a license to be dicks. Don't believe me? TSA agents can yank a pilots
35 KROC : Stop crying. Anyway, I heard that TSA agents were soon to be wearing orange vests..... lol
36 Post contains images Jcs17 : Of course, KROC, stands up for one of his own, government worker!
37 AlexG : Some words how security checks went at HER, Greece, last summer. Step 1: Put onto the x-ray belt what you want to have checked. This seems to be an co
38 Continental : Av8rPHX: I'm pretty sure the old screeners spoke English, or they'd never get the job. Not saying they knew the dictionary from a to z, but I can asur
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