Singapore_Air From United Kingdom, joined Nov 2000, 13745 posts, RR: 19
Reply 3, posted (11 years 7 months 3 weeks 5 days 10 hours ago) and read 4858 times:
Singapore Airlines' Singapore Girls:
Singapore Airlines' legendary customer service standards are symbolised by the gracious "Singapore Girl". In her distinctive uniform, a sarong kebaya in batik material, she personifies SIA's tradition of friendly service and Asian hospitality.
This was the meal I was given on a short 1 hour flight on an A321!!!
Above you see two half cold sandwiches. One with turkey and mayo, and the other with feta cheese all surrounded with lettuce and olives. You also see 2 delicious caramalized cinnamon biscuits, orange juice, and I opted for a cup of tea, but they were also offering coffee and sodas.
They passed around newspapers during the flight, and surprisingly even Duty free! All this on a one hour flight.
A nice touch was they passed around Werthers hard caramel candy on decent to keep our ears open from the pressure changes.
By the way, this was all in Economy. Business Class got hot meals and were treated like kings.
Again what's amazing is all this was given on a low-priced ONE-HOUR flight from Cairo to Beirut.
A while ago I used there Cedar Lounge (Business Class lounge) in Beirut Int'l and it was simply fantastic.
It can be seen below, the glassy rounded area behind the MEA A321 tail:
Hkg82 From Hong Kong, joined Apr 2002, 1322 posts, RR: 1
Reply 10, posted (11 years 7 months 3 weeks 4 days 18 hours ago) and read 4627 times:
Singapore Airlines & Cathay Pacific. Asia's best! You can never go wrong with these two trend-setters. Though I do give SIA the slight edge here because of their fantastic entertainment system. Plus Changi Airport is miles ahead of Chek Lap Kok in providing the facilities for the transit passenger. It's like the airport is bigger than the city itself
"Good, but I've bought one of my own for my mother already from a souvenir shop in Singapore Changi Airport"
EA CO AS From United States of America, joined Nov 2001, 13750 posts, RR: 61
Reply 15, posted (11 years 7 months 3 weeks 4 days 16 hours ago) and read 4490 times:
Best U.S. domestic service (shorthaul): Alaska Airlines
Best U.S. domestic service (longhaul) : Alaska Airlines
Best U.S. international service : Continental Airlines
Best international flag carrier : Singapore Airlines
"In this present crisis, government is not the solution to our problem - government IS the problem." - Ronald Reagan
UN_B732 From United States of America, joined Jul 2001, 4289 posts, RR: 4
Reply 16, posted (11 years 7 months 3 weeks 4 days 14 hours ago) and read 4468 times:
I can't say they are the best, but from my experience AEROFLOT has been very good. Singapore_Air always says "Singapore Girls" whether it's good looking FAs, good service. jetBlue is good, but once I had a surly agent, so I take that back. USAirways has good US Domestic Service throughout the whole nation, not just Alaska and the pacific northwest like AS>
-Transaero Boeing 737-200
TxAgKuwait From United States of America, joined Aug 1999, 1803 posts, RR: 42
Reply 19, posted (11 years 7 months 3 weeks 4 days 12 hours ago) and read 4329 times:
As a frequent WN apologist, I am gonna have to concur with SCCutler.
Southwest doesn't carry you from the gate to your seat in a sedan chair. You are not served truffles, peeled mice in heavy cream, and a hunk of cheese that smells like a gym sock.
The interior of their aircraft is comfortable if utilitarian.
That being said, their personnel almost universally exhibit an attitude that tells you why they are making money. They understand that the customer is the reason for their existence. To me, all of the hot towels and cups of coffee with brandy poured in mean very little if the rank-and-file employees don't act like they appreciate my business.
And yes, there is a difference between people who say "thank you for choosing to fly my airline" and people who really mean "thank you for flying my airline."
Vermeer From United States of America, joined May 2000, 447 posts, RR: 4
Reply 20, posted (11 years 7 months 3 weeks 4 days 11 hours ago) and read 4314 times:
lufthansa first class, easily better than SQ one, I was ( and am) SOOOO impressed. it may be the caviar ( two rounds!) and the chairs. F/A's always do their best and are truly amazing and friendly
scandinavian business class. the service I like, attentive yet inobtrusive
CX, business is great too, although there is such a difference in the attitude of the F/A's from biz to eco. four flights in Y and the girls were truly disinterested and rude while in C they are basically flying to serve you ( maybe a tad too much, I odn't have time to raise my bulky head to be approached by one of them...I was just looking around!)