Virgin744 From United States of America, joined Nov 1999, 921 posts, RR: 4
Reply 6, posted (11 years 9 months 3 weeks 4 days 23 hours ago) and read 4075 times:
I'm glad MAS won as they're service was as good as their food!
It's also no surpise to see Emirates down to 10th as judging by what my wife explained to me when the family flew with them, I was quite shocked at their poor standards of service after seeing so many adverts saying how good they 'allegedly' were. My wife asked one of the f/a to warm up some formula milk for our baby on a recent trip and had to wait 40mins before she had to remind them that she had given them milk to be warmed up, then to her horror the milk was given back filled up higher than she gave it (meaning that the stupid f/a added hot water into the bottle, rather than warmimg the bottle) thus making the formula milk undrinkable! - Absolutely idiotic!
Luv2fly From United States of America, joined May 2003, 12150 posts, RR: 47
Reply 12, posted (11 years 9 months 3 weeks 4 days 14 hours ago) and read 3799 times:
I recently flew BA in coach and it was fine. First time on them long haul and I would go back. Staff was very friendly and accommodating. Flight over was not very full and overnight flight, return was full and day light full and staff went above and beyond serving this flight.
PW100 From Netherlands, joined Jan 2002, 2751 posts, RR: 17
Reply 13, posted (11 years 9 months 3 weeks 4 days 14 hours ago) and read 3793 times:
NWA was in that top ten list probably 25 years ago. The problem with NWA that those very same cabin staff are still flying with the airline! Which raises the question, which will be retired first: DC-9 or their cabin crew?
Disclaimer. Off course I'm just joking here . . .
Immigration officer: "What's the purpose of your visit to the USA?" Spotter: "Shooting airliners with my Canon!"
Dynkrisolo From United States of America, joined Feb 2001, 1875 posts, RR: 7
Reply 20, posted (11 years 9 months 3 weeks 3 days 23 hours ago) and read 3531 times:
It certainly is very interesting that four of the top ten are from East Asia, three from Southeast Asia, one from South Asia, and two from the Middle East. I do take the results with a pinch of salt. Malaysia seems to be able to get top honor only in Skytrax's surveys. Why? MH is no doubt much better than most US and European carriers. But relative to my experiences on other Asian carriers, cabin staff on MH was pretty mediocre. Among Asian carriers, I would pick CX, SQ, TG, BR, JL, and NH over MH in a heart beat. I won't touch CI, and OZ is unimpressive. I'm pretty astounded how these two can be on the top 5 list.