Hamad From United Arab Emirates, joined Apr 2000, 1161 posts, RR: 7 Posted (11 years 6 months 1 week ago) and read 1593 times:
On my business ethics class in the American University in DC, the professor asked us to identifiy a specific company and discuss their social issue and how they are involved with the society and what incidents that have happend and almost destroyed their image. we chose southwest, me and my group. the paper went along fine. however, tomorrow is the presentation, on a short notice, i drove an hour from northern VA to BWI less than 24 hours before the presentation is due. as soon as i told them i am a student and showed them the written part of the project, immediatly i was escorted through security with a customer service supervisor, i got all these stacks of napkins, snacks and plastic cups that has southwest logo on them, and the nice attitude from the employees, i was even taken on board of one of the airplanes before it boarded just to pickup couple of peanuts. Wow.. that is really amazing for a company to be such a wonderful and helpful company. Way to go southwest!
Hamad From United Arab Emirates, joined Apr 2000, 1161 posts, RR: 7
Reply 3, posted (11 years 6 months 1 week ago) and read 1564 times:
we are talking in our presentation on how media just bashed southwest when they required an over weight passenger to purchase another seat. the media focused on southwest, but all airlines beleive it or not have the same exact policy.
JayDavis From United States of America, joined Jan 2001, 2000 posts, RR: 15
Reply 4, posted (11 years 6 months 6 days 23 hours ago) and read 1506 times:
Another thing that really impresses me about Southwest is how many of their employees volunteer their time in local communities, whether it is the local Ronald McDonald House, a pilot reading stories to kids in a local school library, etc. Southwest has a ton of volunteers giving back to their communities.