A330Fan1 From United States of America, joined Jul 2003, 856 posts, RR: 11 Posted (11 years 5 months 1 week 2 days 13 hours ago) and read 4930 times:
What international airline has the best economy class service? At the moment, I would have to say Singapore Airlines or KLM. What's the best airline to take coach on to/fro Europe and USA? Asia and USA?
Marcopolo747 From Brazil, joined Mar 2001, 460 posts, RR: 2
Reply 5, posted (11 years 5 months 1 week 2 days 12 hours ago) and read 4738 times:
SIA of course ! They used to fly JFK to BRU on their way to Singapore. There was also a AMS-FCO flight twice a week where they pampered their Y class passengers with full intercontinental service and of course Europe/USA to Asia and Australia. New planes,individual screens, footrests, 32in legroom and last but not least the Singapore Girl.
Aloha73g From United States of America, joined Jul 2003, 2372 posts, RR: 4
Reply 6, posted (11 years 5 months 1 week 2 days 11 hours ago) and read 4703 times:
Aloha Airlines is an American carrier that does provide good attentive service. Since they fly to the Marshall Islands and Rarotonga, I will mention them too as an airline with good economy service. In Fact they won the Diamond Award for Inflight Service for 2003.
Aloha Airlines - The Spirit Moves Us. Gone but NEVER Forgotten. Aloha, A Hui Hou!
A330Fan1 From United States of America, joined Jul 2003, 856 posts, RR: 11
Reply 7, posted (11 years 5 months 1 week 2 days 11 hours ago) and read 4688 times:
Yeah, I would agree that Swiss AL has excellent service, and BA as well. I remember that Swiss A330 planes had individual TVs in economy class - plus, RECENT movies were showing, unlike many airlines who show old films from many years ago. BA had a meal menu in coach - another great thing. But I must say, that no airline can top Singapore Airlines - it has marked itself as the epitome of excellent customer/passenger service
Triple Seven From United States of America, joined Apr 2000, 530 posts, RR: 1
Reply 11, posted (11 years 5 months 1 week 1 day 14 hours ago) and read 4511 times:
MALAYSIA AIRLINES (MH)
Great service that comes from the world's best cabin crew. Comfortable 34" seat pitch for the economy seat. Great FAs, food, IFE, and aircraft. Ranked the world's best cabin crew 3 years in a row by Skytrax. Won the Conde Nest award as well.
Adam T. From United States of America, joined Jun 2000, 957 posts, RR: 5
Reply 13, posted (11 years 5 months 1 week 1 day 11 hours ago) and read 4365 times:
I thought the service on Air France was very good when I flew them last month! The flight attendants were very friendly and polite and didn't hesitate to help you when you asked them for something.
I have heard from a few of my Dad's friends that travel internationally say that they thought the service on Singapore Airlines was the best.
TonyB From United Kingdom, joined Mar 2000, 111 posts, RR: 0
Reply 17, posted (11 years 5 months 1 week 1 day 5 hours ago) and read 4203 times:
Was very impressed with Air New Zealand when I flew their AKL-RAR-PPT-LAX B767 service late last year, as well as the B747-400 service on from LAX to LHR. Very attentive and friendly cabin crew in economy, meals were fine and the cabin crew working our part of the ecomony cabin even remembered my other half was drinking the Merlot wine rather than the Cabernet Sauvignon !!
Other airline economy class service I have been impressed with are Emirates, Cathay, Singapore and Malaysian. Virgin Atlantic was fine as were some of the North American carriers. I know others will beg to differ, but I haven't had a major problem with the economy service across the Atlantic on either Air Canada, Northwest, United, US Airways or American.
Although, as a personal observation, I have found the economy service of the 'Asian' carriers I have flown with to be somewhat superior to most of the others.