Ssides From United States of America, joined Feb 2001, 4059 posts, RR: 21 Posted (11 years 3 weeks 4 days 16 hours ago) and read 3429 times:
OK, after reading many of the posts here in the forum, I am reconsidering flying Ryanair when I travel to Europe this fall. Some of the hassles and customer service issues seem quite large. Therefore, I'd like input on the following issues, if anyone's game:
1) How far out are Ryanair's airports? Specifically, I'm looking at Oslo-Torp, Stockholm-Skavsta, Aarhus and Venice-Treviso; time and expense for getting from the airport to the city centre
Plugger From United States of America, joined Jul 2003, 83 posts, RR: 0
Reply 1, posted (11 years 3 weeks 4 days 16 hours ago) and read 3370 times:
I recommend that you check-out Skytrax.com. There is a very useful and interesting section called Airline Opinions. It's hit or miss with Ryanair as far as getting to your destination on time and in a good mood.
Shamrock_747 From , joined Dec 1969, posts, RR:
Reply 7, posted (11 years 3 weeks 4 days 14 hours ago) and read 3130 times:
1) I haven't got any idea about the airports you mention! Their London hub is Stansted, which is well served by frequent Stansted Express trains which take less than an hour to reach Liverpool Street station in the City.
2) In flight there is nothing for free. Drinks and snacks are sold at quite a high price.
3) One of my two Ryanair flights was delayed by an hour, though the statistics their press releases show that they are more punctual than easyJet.
4) I recommend you look at the fares of all airlines before booking anything - often 'full service' airlines like BA are cheaper than low cost carriers.
ExFATboy From United States of America, joined Jul 2003, 2974 posts, RR: 9
Reply 8, posted (11 years 3 weeks 4 days 13 hours ago) and read 3049 times:
URL for Skytrax is http://www.airlinequality.com/index.htm
(Haven't had much of a chance look at Skytrax yet...)
All I'll add is that in a very informal Ryanair survey of several folks I know in our London office, I got:
* They're usually fairly cheap
* But not as cheap as they're reputed to be - not too many folks get to use those one pound fares.
* And you have to consider that for some destinations, ground transport is more expensive and takes longer
* In short: you get what you pay for
* Punctuality not too bad
Not a scientific survey, I admit.
The one thing that I did notice was that not a single person actually said they would CHOOSE Ryanair as their first choice - only reason anyone ever flew on them was price. I've never heard anyone say they would every recommend Ryanair over competitors (presuming price is the same) the way people do about Southwest or JetBlue.
I'd actually be willing to pay a bit more for JetBlue from NYC to Florida: I get a new plane, live TV, and good, friendly service. But I've never had to, and that's even better! (No, I don't work for JetBlue...)
BY188B From United Kingdom, joined Jul 2003, 709 posts, RR: 0
Reply 10, posted (11 years 3 weeks 4 days 6 hours ago) and read 2907 times:
stockholm is not in denmark!!!! the airport that ryanair use 'Skatvsa' is 110kms away i think, though there is a coach service from there to central Stockholm. The second airport they use is Vasteras and there is a train service to Stockholm city.
Ssides , you should use the ryanair.com website to find out information about the airports they use and how to get there, youll find this under the 'destinations' tab.
I flew ryanair once, suffered a rolling 6 hour delay with no information and very rude cheap staff....fly at your own peril! and remember if they cancel your flight, they wont show any duty of care to you.......
next flights : BD LHR-TXL J, FR SXF-STN Y, SN BRU-LHR Y, MA LHR-BUD Y, BA BUD-LHR J, BA LCY-SNN-JFK J, BA JFK-LHR J, BA
Vfw614 From Germany, joined Dec 2001, 3997 posts, RR: 5
Reply 13, posted (11 years 3 weeks 4 days 4 hours ago) and read 2755 times:
Punctuality, overall, is pretty good as they do not use major airports. With very little buffer time between flights, delays tend to build up during the day, so afternoon and evening flight have a bigger chance of being delayed.
If you plan to use London as your base, travelling from the city to STN will set you back approx. 23 GBP on the Stansted Express train (although you can also use a cheaper bus which takes much longer). Have in mind that you can reach LHR by tube much cheaper.
Torp and Vasteras are, likeHahn, two of the "worst" examples for Ryanair's creativity when it comes to naming regional airports after large cities. Howeverm usually all Ryanair flights are met by a coach service - but add the cost for the fare to your calculation (although as far as I rememberthe train services from ARN and OSL are not exactly cheap either).
As for service and staff - I guess the general rule is "you get what you pay for".
Personally, I prefer "premium LCCs" like Germanwings or the late Go Fly, but no reason not to use Ryanair if you don't expect too much and are aware of the airports you will arrive at BEFORE the flight.
Ikarus From United Kingdom, joined Jan 2001, 3524 posts, RR: 2
Reply 14, posted (11 years 3 weeks 4 days 4 hours ago) and read 2721 times:
Treviso is a 45-miunute cheap bus ride from the city centre of Venice. The buses (there were 3 last time I flew there) wait for the Ryanair plane to land, and they leave the airport as soon as they're full of Ryanair passengers (i.e. each leaves as soon as it's full)
Punctuality is quite good, although my experience last year was that all evening flights were inevitably delayed by 1 hour - apparently, that has improved.
Service? Never noticed any, wouldn't be able to judge it.
Other things to add? What you see is what you get: Transport from A to B, quite reliable.
Holgate From United Kingdom, joined Apr 2003, 38 posts, RR: 0
Reply 15, posted (11 years 3 weeks 4 days 3 hours ago) and read 2657 times:
Flown with them several times over the past couple of years, cannot think of any reason not to fly with them.
New aircraft,(737-800,s),although the 200,s are showing there age!, cabin-crew seemed friendly enough.Lets face it the bottom line is the price of a ticket,£0.99p if my memory serves me is what i paid London-Brussels,thats excluding tax!!!
Go on,give them a go,they currently have a sale on for flights this Autumn,mind you most of the really cheap fares are for midweek flights.