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The True, Down-and-dirty Lowdown On Ryanair  
User currently offlineSsides From United States of America, joined Feb 2001, 4059 posts, RR: 19
Posted (12 years 9 months 4 weeks 22 hours ago) and read 4069 times:

OK, after reading many of the posts here in the forum, I am reconsidering flying Ryanair when I travel to Europe this fall. Some of the hassles and customer service issues seem quite large. Therefore, I'd like input on the following issues, if anyone's game:

1) How far out are Ryanair's airports? Specifically, I'm looking at Oslo-Torp, Stockholm-Skavsta, Aarhus and Venice-Treviso; time and expense for getting from the airport to the city centre

2) How is the in-flight and pre-flight service?

3) How common are delays?

4) Any other things you would add?

Thanks for all your help.

"Lose" is not spelled with two o's!!!!
16 replies: All unread, jump to last
User currently offlinePlugger From United States of America, joined Jul 2003, 83 posts, RR: 0
Reply 1, posted (12 years 9 months 4 weeks 22 hours ago) and read 4010 times:

I recommend that you check-out Skytrax.com. There is a very useful and interesting section called Airline Opinions. It's hit or miss with Ryanair as far as getting to your destination on time and in a good mood.

User currently offlineSsides From United States of America, joined Feb 2001, 4059 posts, RR: 19
Reply 2, posted (12 years 9 months 4 weeks 22 hours ago) and read 3967 times:

OK, Skytrax.com was a vintage car site. Is there another address?

"Lose" is not spelled with two o's!!!!
User currently offlineDoorsToManual From , joined Dec 1969, posts, RR:
Reply 3, posted (12 years 9 months 4 weeks 22 hours ago) and read 3948 times:

1) Info on their website

2) Much the same you'd expect with any other LCC

3) Check their website for punctuality stats. Not usually more than 20 minutes, when a delay occurs

4) People here & elsewhere tend to exaggerate, and have different agendas (I hate airline X, so I'll write loads of bad stuff about them, regardless of whether it's true.)

Actions speak louder than words. Millions of people fly Ryanair, most don't seem to run into too much trouble. Read the trip reports. You'll never know unless you give them a try.

If you really are that worried, try ba.com, scandinavian.net, norwegian.no (the latter for cheap flights STN-OSL).

Bon voyage.

p.s. careful with trusting what you read on Skytrax! They are in certain people's pockets  Big grin

User currently offlineDavid_itl From United Kingdom, joined Jun 2001, 7811 posts, RR: 13
Reply 4, posted (12 years 9 months 4 weeks 22 hours ago) and read 3923 times:
Support Airliners.net - become a First Class Member!

And be wary of some posters on airliners.net...they're on certain other people's pockets  Big grin


User currently offlineDoorsToManual From , joined Dec 1969, posts, RR:
Reply 5, posted (12 years 9 months 4 weeks 22 hours ago) and read 3908 times:

True, although I try to be objective  Big grin

At least I'm not as bad as Britair!

Anyway, I have a new job lined up in DXB with Emirates! Yay!!

User currently offlineAa757first From United States of America, joined Aug 2003, 3350 posts, RR: 7
Reply 6, posted (12 years 9 months 4 weeks 22 hours ago) and read 3883 times:

Try easyJet. While not as low as Ryan, they serve some major airports.

User currently offlineShamrock_747 From , joined Dec 1969, posts, RR:
Reply 7, posted (12 years 9 months 4 weeks 20 hours ago) and read 3770 times:

1) I haven't got any idea about the airports you mention! Their London hub is Stansted, which is well served by frequent Stansted Express trains which take less than an hour to reach Liverpool Street station in the City.

2) In flight there is nothing for free. Drinks and snacks are sold at quite a high price.

3) One of my two Ryanair flights was delayed by an hour, though the statistics their press releases show that they are more punctual than easyJet.

4) I recommend you look at the fares of all airlines before booking anything - often 'full service' airlines like BA are cheaper than low cost carriers.


User currently offlineExFATboy From United States of America, joined Jul 2003, 2974 posts, RR: 9
Reply 8, posted (12 years 9 months 4 weeks 19 hours ago) and read 3689 times:

URL for Skytrax is http://www.airlinequality.com/index.htm
(Haven't had much of a chance look at Skytrax yet...)

All I'll add is that in a very informal Ryanair survey of several folks I know in our London office, I got:

* They're usually fairly cheap
* But not as cheap as they're reputed to be - not too many folks get to use those one pound fares.
* And you have to consider that for some destinations, ground transport is more expensive and takes longer
* In short: you get what you pay for
* Punctuality not too bad

Not a scientific survey, I admit.

The one thing that I did notice was that not a single person actually said they would CHOOSE Ryanair as their first choice - only reason anyone ever flew on them was price. I've never heard anyone say they would every recommend Ryanair over competitors (presuming price is the same) the way people do about Southwest or JetBlue.

I'd actually be willing to pay a bit more for JetBlue from NYC to Florida: I get a new plane, live TV, and good, friendly service. But I've never had to, and that's even better! (No, I don't work for JetBlue...)

User currently offlineEGGD From United Kingdom, joined Feb 2001, 12443 posts, RR: 32
Reply 9, posted (12 years 9 months 4 weeks 18 hours ago) and read 3624 times:

Oslo I don't think is to bad.. Stockholm is in Denmark..... don't know about the others.. etc  Big grin

User currently offlineBY188B From United Kingdom, joined Jul 2003, 718 posts, RR: 0
Reply 10, posted (12 years 9 months 4 weeks 12 hours ago) and read 3547 times:

stockholm is not in denmark!!!! the airport that ryanair use 'Skatvsa' is 110kms away i think, though there is a coach service from there to central Stockholm. The second airport they use is Vasteras and there is a train service to Stockholm city.

Ssides , you should use the ryanair.com website to find out information about the airports they use and how to get there, youll find this under the 'destinations' tab.

I flew ryanair once, suffered a rolling 6 hour delay with no information and very rude cheap staff....fly at your own peril! and remember if they cancel your flight, they wont show any duty of care to you.......

User currently offlineSabena 690 From , joined Dec 1969, posts, RR:
Reply 11, posted (12 years 9 months 4 weeks 12 hours ago) and read 3536 times:

Fly full service airlines, Ryanair is crap.

Flew them some weeks ago to fly the B737-200, that's all. Next time I fly EI.

Service, friendliness, all = a big zero.


User currently offlineYyz717 From Canada, joined Sep 2001, 16525 posts, RR: 54
Reply 12, posted (12 years 9 months 4 weeks 11 hours ago) and read 3463 times:

I flew Ryanair last summer Stansted to Skavsta.

Inflight service was superior to the legacy carriers. Flights were ontime, crews pleasant.

Skavsta is about 100km south of Stockholm. Coach service is available and is timed to meet the Ryanair flights. Bus time to downtown Stockholm is about 1:45.

I dumped at the gybe mark in strong winds when I looked up at a Porter Q400 on finals. Can't stop spotting.
User currently offlineVfw614 From Germany, joined Dec 2001, 4524 posts, RR: 4
Reply 13, posted (12 years 9 months 4 weeks 10 hours ago) and read 3395 times:

Punctuality, overall, is pretty good as they do not use major airports. With very little buffer time between flights, delays tend to build up during the day, so afternoon and evening flight have a bigger chance of being delayed.

If you plan to use London as your base, travelling from the city to STN will set you back approx. 23 GBP on the Stansted Express train (although you can also use a cheaper bus which takes much longer). Have in mind that you can reach LHR by tube much cheaper.

Torp and Vasteras are, likeHahn, two of the "worst" examples for Ryanair's creativity when it comes to naming regional airports after large cities. Howeverm usually all Ryanair flights are met by a coach service - but add the cost for the fare to your calculation (although as far as I rememberthe train services from ARN and OSL are not exactly cheap either).

As for service and staff - I guess the general rule is "you get what you pay for".

Personally, I prefer "premium LCCs" like Germanwings or the late Go Fly, but no reason not to use Ryanair if you don't expect too much and are aware of the airports you will arrive at BEFORE the flight.

User currently offlineIkarus From United Kingdom, joined Jan 2001, 3524 posts, RR: 2
Reply 14, posted (12 years 9 months 4 weeks 10 hours ago) and read 3361 times:

Treviso is a 45-miunute cheap bus ride from the city centre of Venice. The buses (there were 3 last time I flew there) wait for the Ryanair plane to land, and they leave the airport as soon as they're full of Ryanair passengers (i.e. each leaves as soon as it's full)

Punctuality is quite good, although my experience last year was that all evening flights were inevitably delayed by 1 hour - apparently, that has improved.

Service? Never noticed any, wouldn't be able to judge it.

Other things to add? What you see is what you get: Transport from A to B, quite reliable.



User currently offlineHolgate From United Kingdom, joined Apr 2003, 38 posts, RR: 0
Reply 15, posted (12 years 9 months 4 weeks 9 hours ago) and read 3297 times:

Flown with them several times over the past couple of years, cannot think of any reason not to fly with them.
New aircraft,(737-800,s),although the 200,s are showing there age!, cabin-crew seemed friendly enough.Lets face it the bottom line is the price of a ticket,£0.99p if my memory serves me is what i paid London-Brussels,thats excluding tax!!!
Go on,give them a go,they currently have a sale on for flights this Autumn,mind you most of the really cheap fares are for midweek flights.

User currently offlineRichardw From United Kingdom, joined May 2001, 3844 posts, RR: 0
Reply 16, posted (12 years 9 months 4 weeks 8 hours ago) and read 3197 times:

Why don't they do more daily flights to one destination instead of spreading then in the region. Why not add flights to BIQ, instead of PUF, to MPL instead of Nimes and Rodez?

I like some of the destinations but not the flight timings.

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